Poor service and even poorer service desk
I'm giving 1 star because 0 is not an available option.
I took the car in for airco repair with the promise it would be ready by closure at 12.30 on Saturday.
During repair, mechanic broke the engine radiator. Without informing he proceeded to replace it.
Car obviously was not ready in time, I was never informed about anything that was going on, I found the shop closed, nobody could be reached, not the mechanic nor the manager.
I had to rent a car at my expenses.
Eventually they tried to charge me the radiator cost.
They lied telling they called me and I didn't pick up the phone. I showed there were no missed call until much later.
Service desk basically replied "fuck off, it's your problem. Collect the car or we will charge additional cost"
