Company

Website: https://www.footballtickettrade.com
Adress: - -
Zipcode: -
Location: -
State:
Country: United Kingdom
Phone/Email: +34 916 142 269

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Football Ticket Trade
Total score
7.9
out of 10
Most recent review
170 days ago
Legenda
> 90 days
30 - 90 days
< 30 days
29 reviews (12 months)
57 reviews (total)
4423 views
79% recommends this company

Reviews

10
Positive
Had no problems at all, recieved our tickets the day before and enjoyed the game no problem! So happy that we have just booked on for 1 more game this season! :)
Suggestions
I do not have any suggestions for this company
Aaron
Suffolk

07/04/2017

Recommendation: Yes


10
Positive
We had great service, no problems whatsoever!
Suggestions
I do not have any suggestions for this company
Jennifer
Mexico

09/12/2016

Recommendation: Yes


2
Positive
Only positive is the timely despatch the 'cards' on time
Suggestions
1. Tickets are pricey, yet no entry tickets given, but only some members' membership cards used. In the end, No tickets to takeaway as souvenirs. There is absolutely no proof of identity when no tickets were issued, especially when customers spent so much monies to travel to London to watch the game. No way to prove that these cards were legitimate ones, judging from the look at it. As a result, need to clarify legitimacy of these cards from third parties in London who received on my behalf.
2. Company threatened to charge & penalise customers for delay/failure to return the membership cards on time.
3. Poor arrangements of this sort and customers have absolutely ZERO confidence with this system.
4. While on the onset, and from the website, it appeared a professional avenue to purchase football tickets, but poor system being deployed. Unscrupulous to say the least.
5. I will never purchase any tickets from this website anymore.
6. I will never recommend any friends to buy from this site. in fact, I will strongly discourage anyone from buying from football ticket trade.
ST
Singapore

08/12/2016

Recommendation: No


7
Positive
We saw the match in the right part of the ground in the end.

When I did contact customer services I did get a response - though nit dependable (see improvements / suggestions)
Suggestions
A nail-biting build up. The tickets did not arrive as advertised by Mail in spite of promises by email. After I called the help number the day before the match I was put in touch with the person who was to hand over the tickets in person outside the ground. We set out on our long journey to the ground before a rendezvous had been arranged. So much nail-biting I could have done without.
Comment
Dear Customer,
We are really sorry to hear, that the seller in your case hasn't send the tickets on time. We are going to discuss this issue with the seller. We also have refunded the shipping costs you paid as the tickets weren't sent by Royal Mail.

Best regards, footballtickettrade team
Denis

04/12/2016

Recommendation: Yes


10
Positive
Tickets were received on time to our hotel, ready there when we arrived. We also had good communication prior to the game with info how to use the tickets and that they had been sent out.
Suggestions
Not much to change on the process other than the price
Comment
Dear Customer,

WE are an online ticket market place where you can buy tickets for sold out or difficult to source football games. Tickets sold on our site are sourced through a number of different methods by sellers authorized to list on our online market place website. Most of the tickets offered on our website are rare/sold-out and/or hard to get. The ticket prices are based on supply and demand which explains the price above face value. Best regards, footballtickettrade team
Brian
Inverurie

04/12/2016

Recommendation: Yes


8
Positive
Bought the tickets from the United States and was staying in London with a 1 day trip to Monte Carlo for the game so getting the tickets was not simple. My questions were answered quickly and professionally and everything went very smooth.
Suggestions
Tickets were pricey
Comment
Dear Customer,

thanks for reviewing us positively

WE are an online ticket market place where you can buy tickets for sold out or difficult to source football games. Tickets sold on our site are sourced through a number of different methods by sellers authorized to list on our online market place website. Most of the tickets offered on our website are rare/sold-out and/or hard to get. The ticket prices are based on supply and demand which explains prices above face value. Best regards, ftt team
Joe
United States

03/12/2016

Recommendation: Yes


10
Positive
Good price
Suggestions
I do not have any suggestions for this company
Comment
Dear Customer,

we are glad you were happy with the tickets you bought on our marketplace. We hope to see you back again on our website.

Best regards, your footballtickettrade team
Oleksii
21 Pitfield Crescent, London, SE28 8RG

03/12/2016

Recommendation: Yes


1
Positive
I do not have any comments for this company at this moment.
Suggestions
Tickets arrived late.waited in all day on the day I had been told they would arrive . Was not made clear that I was paying simply to use a current season ticket and was being asked to lie to stewards to gain access to the ground. Threatened with having my credit card debited £100 if I did not return ticket .
Comment
Dear customer,



we are sorry to hear you had such an unpleasant experience. Rest assured we will investigate the seller. Best regards, footballtickettrade team
Ian
UK

03/12/2016

Recommendation: No


10
Positive
Good honest service, exceeded my expectations. Tickets arrived in plenty of time for the match
Suggestions
I do not have any suggestions for this company
Comment
Dear Customer,

thanks a lot for your very positive comment and review. We are happy to have been of good service and to exceed you expectations.

Hope to see you again on our website. Best regards, footballtickettrade team
Niall
Leicester

30/11/2016

Recommendation: Yes


1
Positive
I do not have any comments for this company at this moment.
Suggestions
Tickets well over priced. Still waiting for delivery charge to be refunded. Should never have put delivery charge on when you have to collect them in person
Comment
Dear customer,

Your delivery charge has just been refunded.

WE are an online ticket market place where you can buy tickets for football games. Tickets sold on our site are sourced by sellers authorized to list on our online market place website. Most of the tickets offered on our website are rare/sold-out and/or hard to get (prices are based on supply and demand) and include the service fee from sellers and our fee wich results in prices that are well above the face value. Best Regards, ftt
K
England

30/11/2016

Recommendation: No


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