Dear Louise, Thanks for the review. It's fantastic to hear that you received your sneaker so quickly and that you're enjoying it! Thank you for your recommendation, and we look forward to serving you again in the future. If you have any questions or need assistance with anything else, please don't hesitate to reach out. Sammy | Team Hypeboost
Dear Phanor, Thanks for your review. We're sorry to hear about the issue with the scratch on your shoe. We strive to ensure that all our products are delivered in perfect condition, and it's disappointing to hear that this may not be the case with your order. To assist you further, could you please contact our customer support with your order number and some photos of the scratch on the shoe? This will help us to investigate the matter and find a suitable solution for you as quickly as possible. Thank you for bringing this to our attention. Sammy | Team Hypeboost
Dear Liza, Thanks for taking the time to leave us a review. We're thrilled to hear about your positive experience! Our customer support works hard each day to provide timely responses and keep you informed us updates on your order. Thank you for choosing Hypeboost, and we look forward to serving you again in the future! Sammy | Team Hypeboost
Dear Serena, Thanks for your review. Glad to hear you had a smooth experience ordering your Nike Jordans through Hypeboost! Our aim is to make the process easy and keep you well-informed every step of the way. Enjoy your new kicks! Sammy | Team Hypeboost
Dear Laurent, Thanks for the review and for your continued support. We apologize for any delay you experienced with your recent order. Factors like long weekends can sometimes impact delivery times, but we're glad to hear that your order ultimately arrived. We appreciate your patience and understanding, and we're here to assist you with any future purchases. Sammy | Team Hypeboost
Dear Ron, Thank you for your feedback and for sharing your experience with us. We appreciate your honesty and will take your suggestions into consideration for improvement. We strive to maintain transparency and provide excellent service to our customers. To ensure clarity, all cancelled or flaked sales will incur a -20EUR fine, deducted automatically from your next payout. We do our best to ensure this policy is as transparent as possible by having sellers actively agree to the fine before listing their shoes for sale. However, we'll definitely explore ways to improve our communication to ensure a smoother experience for our users. If you have any further questions or concerns, please don't hesitate to reach out to us. Sammy | Team Hypeboost
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