NovaCustom

My computer is as good as I imagined it, it runs GNU/Linux smoothly and I don't have any random unknown hardware problem popup when I use it. The pricing is legit compare to the specs and the service. I received it in less than a week and it was very easy to ask for small change on my order before the laptop was sent to me (thanks a lot Wessel!). I am using it for months now and so far I didn't have any thing to say about it except it's perfect! I will definitely order my next laptops there.

Lightning fast response, knowledgable and honest communication, very nice customized hardware and finally a brilliant first impression with the dasharo firmware! Nothing but the absolute warmest recommendations from Morning Coffe Engineering AB

The NV41 with Qubes OS preinstalled and the customization options for cover and handrest is just exeptional. If you are looking for a reasonably secure laptop, I would definetly have a look at it. Qubes OS preinstalled and officially supported surely something you have already on your mindestens, but having hardware with personal laser engravings makes it really cool as well. I hat a problem with the firmware version of the laptop and the NitroKey, but that was quickly solved with the support. Good to know there is professional support available.

like the 1 sentence above says, this is very much what i always wanted, thank you! the custom engraving and providing a blank keyboard as an option for me was chef kiss :) it's the second laptop i got with a blank keyboard, the other one was an MNT Reform thank you so much folks, i love you ! <3

Whenever I've had a question, Wessel himself has responded.

Pretty cool company

The customization was simple and straight forward, love the extra security features like tamper evident tape on multiple layers of the packaging, separation of the security phrase for initial disk encryption, etc. The product works as described and I am very satisfied overall with my purchase … the build quality of the laptop itself is also good. Only feedback so far is the short battery life.. I know this can be due to a lot of factors like screen settings, processor, etc… but would at least like an option to choose larger capacity battery in the future if possible. Also, not have a dc charging brick adapter… Instead use lightening USB-C fully for the main charging. (Vs. secondary) Overall : 5 stars… Certified Qubes OS works perfectly. Thank you Nova Custom.

Awesome experience. I had the owner of NovaCustom on the phone regarding a payment issue. He was extremely helpful and figured out a way to solve my problem. Besides, the laptop is really nice!

Mein nv41 Notebook ist für ein mobiles Gerät mit enormen Resourcen ausgestattet, wobei die Konfiguration der bestellenden Person weitgehend freie Hand lässt. Insbesondere für Menschen mit einer Vorliebe für freie Software und soweit es geht auch befreiter Hardware, ist der Hersteller erste Wahl. In manchen Bereichen der Konfiguration des Geräts bietet Novacustom Möglichkeiten auf Basis moderner Hardware die Mensch an anderen Stellen nur ganz selten ähnlich findet. Besonders hervorzuheben ist die Beratung und auch der nachträglich Support. Der ist bemerkenswert kompetent und antwortet verdammt schnell. Du merkst das hier Leute arbeiten für die das ganze nicht nur ein Geschäft, sondern offenbar auch ein Teil ihres Lebens ist. Ich bin begeistert von meinem Gerät und dem ganzen Laden!

Alleen maar lof voor de support van NovaCustom. Na de aankoop van een laptop bij hen installeerde ik Ubuntu 24.04 maar kreeg ik het geluid niet werkend. Nova Custom heeft dit tot op het bot uitgezocht en vond een oplossing. Ook de verzending en antwoorden op vragen vooraf waren snel. Ik heb nooit ergens anders zo'n service gezien.

Zes jaar oude laptop moest een nieuwe kabel hebben omdat het scherm knipperde. Tijdens de reparatie ging helaas het scherm stuk. Een hele nieuw scherm en behuizing ontvangen. Moest dus alleen maar de kosten betalen voor het vervangen van het kabeltje.

Der Laptop ist sehr gut. Er funktioniert problemlos und hat eine (meiner Ansicht nah) ziemlich gute Performance. Er wird zwar ein wenig zu schnell warm (darum nur 4,5 Sterne) aber mit dem lauten Lüfterprofil gehts. Das laute Lüfterprofil ist aber unpassend für Situationen bei denen andere dabei sind (z.b. Schule), da es schnell laut wird. Mit leisem Profil wird der Laptop zwar ein wenig zu warm, aber nur ein wenig, es ist definitiv noch akzeptabel. Alles in allem ein ausgezeichneter Laptop.

I had a great experience dealing with NovaCustom, Wessel was very responsive with the questions I had before placing an order. Order processing and delivery were very fast, the laptop was well packaged and is very high quality. If you're looking for a new computer and value high quality service and support, I definitely recommend them!

The folks at NovaCustoms are extremely engaged and highly supportive. I can't recommend them strongly enough!

Mooi design en een robuuste laptop voor een reële prijs. Uitstekende ondersteuning vanaf de website en op email berichten wordt vrijwel onmiddellijk gereageerd. Ik heb de laptop afgehaald en werd onthaald met een lekkere bak koffie en een leuk en informatief gesprek. Ook de formule spreekt mij erg aan: geen dure reparaties, eventuele reparaties of updates zijn in de meeste gevallen gemakkelijk zelf uit te voeren en de onderdelen zijn bij Novacustom zelf te bestellen.

They offer a unique service that is very limited to a handful of companies around the world. Seeing as how they work with established laptop manufacturers (Clevo), this avoids a lot of the pitfalls of designing a computer from scratch. There customer service is good, i only wish they offered an upgraded service that allowed you to contact them 24/7 and by phone and they could screen share with you. I bought a Librem 14 from Purisim (another company that disables Intel Management)and it came with 4 keys that were inoperable (B,N,G and H) a week later and i am yet to be issued a ticket. CustomNova are prompt at returning enquiries and i make my fair share. Heads and Qubes are very detailed and it takes time to wrap your head around the intricacies. But if you are security conscious this is the one for you.

Nova did an outstanding job answering questions and building my machine. Shipping was very fast and the packaging was excellent. The computer is very well built and I like the keyboard. I did not like the trackpad at first. I am use to using the old Lenovo style trackpad but as I used the new trackpad I’ve grown to like it. I am very happy with Nova Custom. I now have my dream machine and know that I have excellent support if problems arise. Thanks Nova Custom.

J'avais besoin d'un pc sans webcam et je n'ai trouvé que votre entrprise pour configurer ce pc.

This is the second time I purchase a NovaCustom NV41 -- soon, the whole family will have one ;-) The first one I purchased was to be powered by Linux; this time, I needed a Windows PC. I was surprised to see how well it worked with Windows (I'm not a fan of that OS, to say the least...) I could almost find Windows enjoyable, when it's installed in this privacy-friendly manner by the NovaCustom team on their super cool device. Also, as usual, amazed at the customer service. Excellent processing of the order, fast delivery... I am a fan. Thanks again to the team!

The selling point for NV41 laptop was Dasharo coreboot firmware, Linux compatibility and having the option to fully customize it. Customer support answered my questions professionally and quickly on Signal. The laptop looks nice, seems sturdy and it was really easy to install Debian on it (purchased without operating system). It is a tad heavier than other 14'' laptops and the choice of processor could have been better. The processor 28-64 W TDP is not great for the battery life. Maybe it was needed to get the Qubes OS certification? Shipping to Canada was the fastest ever with all fees included and very well packed. Shipped on March 22, received on March 25. Thank you NovaCustom and all the best!

I was delighted with the whole experience in ordering, delivery and the laptop itself - NovaCustom is putting great and reasonably secure Linux laptops in the hands of even novices like myself! I got the NV41, and the build quality (whilst not on the level of Apple industrial design) is great (though the shell feels like it will dent/scratch easily if not careful), buttons and ports in convenient places, all requested extras were as described. My only minor gripes worth considering for future models are: • The keyboard is my least favorite part of the whole unit. It does have any indicator if Caps Lock (or any modifier) is active or not, leading to password mistyping issues on screens where password is hidden. Also not a fan of the PgUp/PgDown keys being squashed in with the arrow keys, leading to frequent accidental pushes which jump you around a terminal window. This is sometimes useful, but it is pushed in error so often that I feel they should be in a different position - the keyboard needs a complete rethink for next gen! • On previous laptops I had a Micro-SD card slot with push in/push out, which meant you didn't need an adaptor and nothing is protruding from the unit, so you can safely leave a MicroSD card in permanently. The NV41 only has a full-size SD slot so you need a MicroSD adaptor, and it protrudes quite far out of the unit. This is a very minor QoL improvement I'd love to see make its way into a future model. These minor issues aside, I am very satisfied with the laptop AND NovaCustom's service - I see the owner (Wessel?) is passionate about what they do and are I've seen them on multiple sites engaging with users in a very polite, knowledgable and helpful manner which speaks to the kind of company they are. Thank you NovaCustom!

Der Laptop war genauso eingerichtet und ausgestattet wie beworben, ist qualitativ gut verarbeitet und das zu einem fairen Preis. Kann man uneingeschränkt empfehlen!

Je suis vraiment très satisfait et je ne regrette pas du tout d'avoir fait le choix de NovaCustom pour l'achat de mon PC portable. C'est une entreprise sérieuse, dynamique, à l’écoute de ses futurs clients et très réactive. Très professionnel, il y a toujours quelqu'un pour vous répondre et surtout pour vous donner de bons conseils. Le matériel est de qualité, aussi bien que le personnel. Ce que j'ai le plus aimé c'est que je ne me suis jamais senti seul dans mes démarches, je recommande vivement NovaCustom. Je ne connaissais pas la marque Clevo mais je dois dire que c'est du très bon matériel. A présent je vais explorer en profondeur les qualités de mon nouveau PC NS70 et je reviendrai poster mon retour d'expérience sur NovaCustom.

I've had the NV41 14 inch laptop as my daily driver for a few months now and I absolutely love it! I always worry whenever I get a new laptop that there will be some hardware/driver issue when using Linux on it (like the driver for the wireless card not working, or some issues with the audio or graphics card etc). I've had no such issues this time, everything just worked perfectly from the start! Also, the laptop came with exactly the specs that I ordered. Among other things, I like that it came with coreboot, has plenty of ports and a privacy screen. I also like that it's very light and the keyboard is excellent. Usually there's an adjustment period before I get used to the keyboard of a new laptop, but with this one it was pretty much perfect right from the start (also, I like to put a silicone sheet over the keyboard so that it doesn't get stained and with other laptops this makes it so that you have to press harder on the keys or the sheet moves around when you type; but in this case the sheet stuck to the keyboard and typing was the same as without the sheet). The one nitpick I have is that the left and right arrow keys and the page up/down keys are tiny and right on top of each other, so it would occasionally happen that I'd press the page keys instead of the arrows keys. The one other minor negative is that the battery life is usually just 2-2.5 hours with daily usage. I'm usually almost always within reach of a power outlet, so this hasn't really been a problem for me (just have to remember to plug it in when traveling). Other than that, I've had no issues and would highly recommend NovaCustom! (customer service has also been great)

Een kort telefoongesprek waarin de juiste vragen werden gesteld was voldoende om bij de juiste laptop aan te schaffen. De laptop werd snel geleverd en was plug&play zonder bloatware. Top, Dank je wel Wessel