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10

Absolutely amazing customer service with fabulous high quality products

Bought the kitchen for our daughter. The customer service from beginning to end was amazing. Above and beyond helpful with answering questions and helping. High quality kitchen. Would highly recommend this company to anyone.

  • Would you recommend us? Yes
10

Absolutely amazing

Cannot express enough how the amazing customer service is from ordering & receiving my granddaughters wooden kitchen & accessories , nothing was too much trouble

  • Would you recommend us? Yes
10

Best customer service ever

I ordered doll house and furniture for my twins 3rd bday. The furniture arrived quickly but the doll house got lost on the way. E mailed the company and Mary Jo went beyond any expectations to make sure the doll house would arrive on time for the party. She sent out another one just to make sure it will arrive. Day before their party it was here and I can't recommend this company enough. Amazing customer service. Will definitely order again. Monika

  • Would you recommend us? Yes
9

Excellent

Excellent customer service. I ordered a dolls house and furniture set and found that one of the furniture items was damaged. I emailed and they sent a replacement immediately. No questions or fuss. The product is absolutely beautiful and a very special item for my little one. Thank you.

  • Would you recommend us? Yes
10

Amazing!

Lovely company with brilliant customer service. Mary-jo went above and beyond to get my daughters birthday gift here on time. Very impressed.Will 100% recommend this company

  • Would you recommend us? Yes
10

Mary jo was excellent

Mary jo helped with me with my many queries with patience. She was very knowledgeable, conscientious and efficient. I was most struck by how polite she was. She did exactly what she was promised to do and followed up with an email reassuring me but did not have to do so. I will be a returning customer- you have a real asset in her.

  • Would you recommend us? Yes
10

Beautiful items, fast delivery and stellar customer service

The product we received is beautiful (pink kitchen) and our little one loves it. There well designed and easy to assemble. Delivery was speedy and the response from customer service was very quick. Will definitely buy from here again!

  • Would you recommend us? Yes
10

10/10

Amazing customer service What lovely genuine people. I’ve bombarded them with endless enquiry regarding there products and they have been very kind and patient with me. Amazing products and quality. Highly recommend

  • Would you recommend us? Yes
9

Brilliant Service

I would highly recommend buying from this company. We recently bought a kitchen for our grandson amongst other things, we had a couple of issues with parts, I emailed the company and had a swift response and support to resolve which included shipping out spare parts the same day. They have been nothing but helpful.

  • Would you recommend us? Yes
6

Great customer service, quality of product not so

We purchased the kitchen for our daughter and were disappointed to find several components damaged and some parts with no holes pre drilled. Both of the doors snapped off within 24 hours simply due to my daughter opening and closing them. Customer services were superb and sent a brand new kitchen immediately but within 20 minutes of constructing it The same problem occurred with the doors. This time customer services replied quickly but would not issue a refund Initially. With further emails back and forward Petite agreed to refund and have arranged to pick up the two kitchens free of charge. I can not fault the customer service at all but I just feel that the kitchen isn’t made very well and focuses more on being aesthetically pleasing.

  • Would you recommend us? No

Response from the business owner

Dear Matt, we are dissapointed to see this review. Our product quality is of utmost importance to us as we follow the European safety standards. In addition to this, Petite Amélie mandated an independent testing institute to verify the safety of its products. These tests focus on safety and a detailed analysis of the materials, paint, stability, manufacturing, marking and packaging. We have however addressed any problems you have experienced and hope this has changed your opinion of us. Thank you. Petite Amélie.UK.

10

Outstanding

I brought the mint kitchen for my 2 year olds birthday and its beautiful! She loved it! Packaged very well and easy to put together :)

  • Would you recommend us? Yes
10

Excellent Quality

Really please with our item bought as a gift for a birthday! Excellent quality & so easy to assemble, highly recommend.

  • Would you recommend us? Yes
10

Absolutely wonderful company

From ordering to delivery was easy quick and extremely simple. The product itself was stunning. So well made. Quality fantastic. Granddaughter was overjoyed with both Dolls House & Kitchen. Really good price for quality. Will recommend to all and be back for more products.

  • Would you recommend us? Yes
10

Just perfect!

Exactly what I wanted for my daughters 2nd birthday... she loves it!

  • Would you recommend us? Yes
10

Great service

I recently ordered a kitchen for my grandson. It was out of stock to start with, however they let us know as son as back in stock. There was a few issues with some of the parts, but I emailed the company who quickly resolved and sent out new parts within a couple of days. Could't ask any more, definitely buy from here again

  • Would you recommend us? Yes
8

Good

Ordering was super easy and delivery was a lot quicker than I thought it would be. The product is apsloutely stunning. My daughter apsloutely loves it! It's the perfect eddition for her play in to our home The only negative was there is a slight marking/dent where the untencils go. It's very minor and probably occured though delivery. Is it possible to tell me what paint you used so I can paint over it? It's bound happen again with a toddler so worth having anyway I think. Thanks for making such a beautiful product.

  • Would you recommend us? Yes
10

Excellent fit

I ordered these sheets after looking for a long time for sheets that would fit the Venture Bedside Crib. The material is lovely and soft and washes well. Have not yet had to use, but I can see they are made of great quality material and they fit perfectly.

  • Would you recommend us? Yes
10

Lovely online shop for children’s bedding

Lovely bedding and Wooden fruit and veg and speedy delivery

  • Would you recommend us? Yes
10

First class

Service and delivery were excellent Unfortunately no able to give a review as yet tge oven has not been built . My grandaughter abd parents are in the process of moving house. Still packaged sorry

  • Would you recommend us? Yes
10

Lovely dolls house!

I purchased the dolls house for my daughters 3rd birthday and I ordered in advance to ensure I was happy with the quality and build! I love it! It wasn’t too difficult to build and it is the perfect size and design! I would definitely consider purchasing more items from petite amelie!

  • Would you recommend us? Yes
9

Excellent product and service

Ordered the fridge/freezer and was really pleased with both the product and service. Whilst the item itself was a little small (though I knew what I was ordering as the dimensions were on the site) the item was really well made and the little added extras (food and items for the fridge) were a really nice touch. My 5 year old granddaughter absolutely loved it. Delivery was really quick too. Overall a very good quality and well made product which will last.

  • Would you recommend us? Yes
10

Lovely Doll House

Beautiful House delivered quickly and well packaged!

  • Would you recommend us? Yes
10

Excellent

The kitchen a ice lollies we ordered came quickly. They were simple to put together and look amazing. My daughter loves them.

  • Would you recommend us? Yes
10

Beautiful Toy Kitchen

I ordered a toy kitchen from my daughter - delivery was fast, assembly was easy but most importantly my daughter loves it!

  • Would you recommend us? Yes

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