We bought a play kitchen and toddler bed and our daughter loves them both so much. The instructions were easy to follow and everything was clearly labled. The quality of the products is exceptional as well. Over all, incredibly happy and will definitely recommend to others!
Poor quality and very poor customer service! Many parts of the item arrived damaged/marked.
Good afternoon Helena, We thank you for your review ! We are sorry to read that you are not happy with your purchase, however we did offer you two solutions which of one you accepted. We are sorry that this solution did not satisfy you. Enjoy your day, Team Petite Amélie
Very happy with my Toddlers bed easy to assemble to
Great speedy service, the junior bed is perfect, good quality and definitely good value for money. My grandson loves it.
Arrived on time. Beautiful organic cot sheets with unicorn print for my baby grand-daughter.
Speedy delivery and well packaged. Kitchen is my daughters Christmas present so not put it together yet but I’m sure it looks fine.
Great service and lovely item
I bought my son’s furniture in this shop and I’m ver pleased. Easy to assemble and nice to see. Goes without saying that is also safe
Beautiful products (Dolls House, Furniture and Wooden Dolls) which arrived very quickly and were well packaged. Good communication throughout. Excellent service thank you.
The item falls apart everytime we pick it up.
Hi there Hasina, Thank you for leaving a review ! We are very sorry to hear that you are having issues with your item. Our customer service team have sent you an email, please can you check this ? We look forward to finding a solution for you ! Team Petite Amelie
Internet shopping as it should be!
My 2 year old absolutely loves his new bed! It’s low enough for him to climb in and out when he wants to. Sturdy and easy to put together, great quality,m. Recommend to any parent. I’ll give 5⭐️
We ordered the origami cot bed and it’s absolutely beautiful for such a great price! Love that it’s easily folded up if we go away in the UK I’d take this over a travel cot for a feeling of home. Our little one is due soon so we haven’t used it yet but we love how it looks and we’re really happy with quality and delivery.
We got this kitchen for our one year olds birthday and we are delighted with our purchase. The kitchen is very well made, it is sturdy, high quality and very nice to look at. It fits well in our home kitchen and our baby gets great enjoyment playing with it. I love that it also comes with a few accessories too. Only downside was that one of the cabinet doors arrived with a small chip off the front. But it doesn't bother us too much. I'm sure our one year old will do more damage in time :-) Overall we are very happy with this item.
Although it’s a nice chest of drawers, I was disappointed when I first saw it for a few reasons: - the price you pay you would expect better quality - quality is similar to IKEA - color of wood is really not as per pictures. It’s a lot darker. - it’s not solid wood. Style of furniture is really nice, but be aware quality and color might not be what you expect after the price.
Hi there, Thank you for leaving a review ! We are sorry to hear that you are disappointed with your purchase. Our customer service team have sent you an email, please can you keep an eye out for it ? We look forward to finding a suitable solution for you ! Team Petite Amelie
My purchase came very quickly. Great value.
De beugeltjes van onze verrijdbare box om de hoogte in te stellen waren zoek geraakt. Een mailtje naar Petit Amélie en er werd door hen hier zeer snel op gereageerd De beugeltjes worden opgestuurd. Zeer goede en fijne service.
Well made, sturdy and easy to assemble
Ik kocht twee speelgoedkisten (wel in de sale). Er zaten bij het uitpakken al veel beschadigingen op het hout/folie. Ook eentje frontaal op de voorkant. Nu durf ik niet te zeggen of dit slechte afwerking is die bij de meeste producten zo is of dat ik tweede kansjes heb gekregen. Als ik een tweede kansje krijg wil ik dat graag weten en doe dan niet alsof het sale is. Want de kwaliteit van het product is dus wel minder.
Hallo Manon, heb je al contact gezocht met onze klantenservice. Wellicht zijn de beschadigingen met transport ontstaant. We lossen dit in ieder geval graag voor je op, want ook de producten in de sale horen van perfecte kwaliteit te zijn. Mail mijn collega’s even of bel: [email protected] / 085-0020510 Dan zoeken we samen een oplossing voor je probleem. Met vriendelijke groet, Petite Amélie
Had some issues with our dolls house and raised this with the company. The company were quick to respond and sent out a new house to rectify the issue. Thank you!
Original review
We ordered well over £100's worth of products - the kitchen and a dolls house. Submitted a contact form to explain the side pieces to the balcony on the doll house were not right (pre-drilled holes) only to be left without a response. After nearly two weeks I then phoned up and spoke to someone who sounded really helpful on the phone. Waited for her to send us an email so we could confirm which part needed to be redelivered to us, and yet again... nothing, no email was ever sent. Meanwhile my little boy has been asking for weeks why he can't have his doll house. I really shouldn't have to work this hard for something that was not our fault after spending a lot of money with you - also this has really upset my little boy!
The product came on time and was carefully wrapped and packaged. I am delighted with the workmanship and design.
I ordered a toddler bed bundle + storage in white, which was delivered before the time .building the bed and storage was easy and quick. by following the instructions correctly I had no issue, my little one loves her bed so much. I wish I could upload a picture with my review of the results, definitely will be ordering again.
Goed geholpen. Schadeloos gesteld na retour onderdelen. Goede service.
Altijd fijn om te lezen dat onze service gewaardeerd is. Met vriendelijke groet, Petite Amélie
Original review
Ik heb een tijd terug een babybox bij Petite Amelie gekocht. Na een jaar begaven de wieltjes helaas. Deze heb ik bij hen besteld. Ik kreeg ze echter zonder de bijbehorende pinnetjes. Deze pinnetjes zouden aan de box gemonteerd zijn wat niet klopte. Ze zijn ook niet ergens anders te vinden omdat ze afwijkende maten hebben. Na meerdere correspondentie via mail (waar ik trouwens achtereenvolgens te maken had met: Linda, Michelle, Francis en Gracia van Petite Amelie team (?) heb ik ze gevraagd of zij mij een antwoordnummer wilden toe sturen omdat ik de wieltjes wilde retourneren. Ik kreeg een franco adres als bijlage opgestuurd wat inhoud dat ik de verzendkosten zelf moest betalen. Nu zit ik met een babybox zonder wieltjes + de verzendkosten die ongeveer net zo duur zijn als de wieltjes zelf. Slecht en onpersoonlijke service.
Amazing bed, really happy with My purchase. Was easy enough to assemble and delivered was veey fast. Everything arrived safely
It looks great but very very small, the quality is not amazing
Hi Rabya, Thank you for leaving a review ! We are sorry to read that you are not impressed. We have sent you an email earlier today to see if we can assist you at all. Have a great day ! Team Petite Amélie
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