Reviews for Coolblue

Great experience

Fantastic service, went out of his way to speak with his manager to resolve my case. Love the flexibility.

After reporting the problem, I received immediate response, a quick appointment and repairement. I had extra quarantee from CoolBlue and the reimbursement was approved and payed within the same week.

Ordered a microwave at 9pm and it arrived 4 pm next day. Only complaint is, the cool blue website it says the old device can be returned for free however postNL delivered so cannot return old product. I was expecting cool blue to deliver it and take the old device away.

Er was dus geen Bluetooth output en de klantenservice wist er niets van deze platenspeler; dus gelijk weer retour. Teleurstellende ervaring met Coolblue.

We hadden een wasmachine besteld, wetende dat ie op een moeilijk te bereiken plek zou komen (omdat dat de enige wasmachine kraan+afvoer daar zat). Dit was voor het bezorgteam geen enkel probleem, en ze hebben hem gelijk geinstalleerd, en een snelle 90-graden was aan gezet om hem vast te reinigen. Wat wil je nog meer?

They kept me updated

Fast and good

I bought, I paid, I was contacted with an estimation delivery, I was sent an email to confirm the purchase and indicate that a more accurate time of delivery would be received in a separate email. I received the more precise time of delivery and an SMS message within the 15 minutes before receiving my purchase. All was perfect! Quality of the product is aligned with the service, package carefully selected and in perfect conditions. All was great!

Not 5 stars because the bikers bike broke down and called an hour after the supposed arrival time to tell me that. It would have been nice if he let me know sooner

They aren't the cheapest for tech products. If you search enough, you can find the same product for 10% or 15% cheaper. But I am happy to pay this premium because thru my experience over the years, I trust them to deliver on time a genuine product, and are trusted to accept returns if I am not satisfied with the product.

The easier workflow and delivery the next day is a big plus when it always works well. :)

I recently had iPhone repaired and the technician was super helpful and completed the repair much faster.

Ordered online and received delivery on time. User friendly.

We have purchased a printer. It arrived on time as expected while we have ordered it in a very userfriend portal.

Postnl says it was delivered but I never got the package since I was not even there.

Coolblue makes it very easy to exchange items.

Very fast delivery and pc is awesome

I needed to replace a part under warranty. The worker at the store was very helpful and assisted me with my issue very quickly. I received the replacement product the next day. Excellent service from Coolblue and I will buy all my electronics there.

Na een week de bestelling nog steeds niet compleet binnen. In de bestelling al aangegeven na twee dagen de bestelling te laten bezorgen. Doos 1 en 2 binnen. Dag later doos 3. Zit na de vierde dag nog steeds te wachten op doos nummer 4. Verder geen reden bekend waarom de bezorging in delen komt.

Organisation makes decision making and comparing products that you’re considering. Delivery is prompt and simple once checkout is completed. Received my order the next day and in good condition. Nice work!

Ordered some RAM to upgrade my laptop. Worked immediately after installation. Even received an e-mail with links to installation instructions which were very clear. Requested after-work delivery which also came exactly on time.

2 days to receive the parcel The free key for norton is expired

As always the tech store chosen for every purchase. Staff is amazing helpful. After-sales is amazing. Recommend this store to anyone who wants to buy and electric or electronic appliance

It was promised on Saturday and it said if nobody was home it would be delivered to the neighbors. It wasnt. Today is end of Tuesday and I still haven't received and it is also not at a pick up point.