English
8.4
6,310 reviews in the last 12 months
85% recommends your company

Reviews for Coolblue

  • Total score 9.2
  • Total number of reviews 130,457
  • Recommendations 95%
  • Page views 3,092,231

Filters

10

Always good

Collblue has the best service and customer experience

  • Would you recommend us? Yes
  • N/A
Vishal , Almere
10

It was amazing

Very good experience

  • Would you recommend us? Yes
  • N/A
Rasmi , Leidschendam
1

First and last time ordering something

I ordered some Bose Quietcomfort Ultra and I received some Sony WH1000XM5, awful experience

  • Would you recommend us? No
  • N/A
DENISSE ALEJANDRA HENRIQUEZ TORRES , HEERHUGOWAARD

Response from the business owner

Hello Denise, Sorry, we accidentally sent you the wrong headset! I think someone in our warehouse wasn't wearing their glasses. heir glasses. Mistakes can happen, but we can imagine that this is of course very inconvenient. We will ensure that we resolve this properly with you. Hopefully we can give you a smile again in the future, with the right order! With rind regards, Coolblue

10

GREAT

perfect

  • Would you recommend us? Yes
  • N/A
massimiliano di taranto , Bussum
10

Fast delivery and great quality

I ordered a few things from Coolblue and was always happy about the quality and delivery time. highly recommend it

  • Would you recommend us? Yes
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Alireza Sabouri , Weesp
9

Easy, good, reliable.

Everything went smoothly, but unfortunately my package was delayed for a day. I was informed early about it and everything was easily resolved.

  • Would you recommend us? Yes
  • N/A
Filip , Amsterdam
10

Simply the Best

I’ve been ordering from Coolblue for years, and they continue to exceed expectations. Deliveries are always fast and smooth, and their customer service is exceptional. A company I can always count on!

  • Would you recommend us? Yes
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G , Delft
10

Eenvoudig bestellen, vlotte afhandeling

Goede ervaring!

  • Would you recommend us? Yes
  • Geen
Willem , Schoonebeek
10

Quick

All good

  • Would you recommend us? Yes
  • N/A
Daniil , Amsterdam
8

Very efficient online store, pickup is a boon. Could have more inventory

Live alone in AMS, appreciate enormously the ability to order online and pickup on the way home. I would appreciate a bigger product offering (e.g. Raspberry Pi?)

  • Would you recommend us? Yes
  • (Write the label of this field in English :-))
Daniele Tonella , Amsterdam
10

snelle levering

Het pakket werd zeer snel geleverd. Het was een goede winkelervaring

  • Would you recommend us? Yes
  • N/A
Oguz O. , Arnhem
5

Great product but disappointing delivery courier

Coolblue website is user-friendly and provides great level of information on the products. Ordering is easy and one can even choose their delivery. However delivery services by Post NL are very disappointing and poor quality with delivery people leaving items in a building lobby unattended and with no information although you have open the door to them. Quite infuriating.

  • Would you recommend us? Yes
  • Improve significantly delivery by your chosen courier.
E. QUESSEVEUR , Amsterdam

Response from the business owner

Hi E. Quesseveur, Thank you for writing your review. It's unfortunate to read that PostNL didn't deliver your package correctly. Can you send us an E-mail on geenglimlach.nl with your order number. This way we can look at the shipment information and sent feedback about the delivery to our partner. Kind regards, Coolblue

10

efficient

Great experience ordered from home at around 9, my pickup was ready when the store opened.

  • Would you recommend us? Yes
  • N/A
Deniz Ilhan , rotterdam
9

My bad luck I purchased Mac with high price just one day before of your Black Friday offeres

I always happy with yours services

  • Would you recommend us? Yes
  • N/A
Karunakaran , Arnhem
2

Delivery man was polite but he damaged my door

The delivery man sent to deliver my tv was polite and nice but they knocked over a piece of furniture while delivering which fell straight against my door and now there is a dent and scratches on it. There was no reaction from the delivery person when this happened and I am disappointed.

  • Would you recommend us? No
  • Check the room if it’s possible to move the delivery without causing damage before moving stuff.
Raluca , Almere

Response from the business owner

Hi Raluca, Thank you for submitting your review. How unfortunate to read that during the delivery of your product, our deliverer accidentally knocked over something and damaged your door. Our sincerest apologies for the inconvenience this has caused you. We would like to ask you to contact our customer service via [email protected]. Please send us some pictures of the damage and, if possible, a quote to repair the damages. We would like to reimburse you for the damages that has been caused to the door. We would also like to ask you to include your order number in the e-mail and a copy of your review, so our colleagues know how to handle your case. With kind regards, Coolblue.

10

Very good

Nice

  • Would you recommend us? Yes
  • N/A
Prasanna M , Delft
10

Good

Very reliable

  • Would you recommend us? Yes
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Saravana Kumar Elango , Haarlem
10

Tado starterskit incl 4 radiator knoppen

Heel makkelijk besteld en correct geleverd. Perfect service. De spullen waren snel geïnstalleerd en alles werkt top! Bedankt!

  • Would you recommend us? Yes
  • N/A
Kl , Alblasserdam
10

Perfect!

Its is good item! Nice

  • Would you recommend us? Yes
  • N/A
Alexander Geolalski , Den Haag
10

Very Satisfied

Friendly and knowledgeable service. What more could I ask for?

  • Would you recommend us? Yes
  • A foot massage would be nice. :)
Rob , Beilen
10

Well organised sales, good price and fast delivery

found the Android tablet that I was looking for with plenty of accessory combination options at a very competitive price. Next day delivery at the desired time. Coolblue provides consistently good service.

  • Would you recommend us? Yes
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Heimo , Den Haag
4

Bad

I ordered a (very heavy) microwave and I had to picht it up from the central hall 10 stores below, nearly impossible for a person almost 80 years, Unbelievable!!

  • Would you recommend us? No
  • N/A
Frans Deegens , Amsterdam

Response from the business owner

Hi Frans, Thank you for posting your review. How sad to hear that the delivery of the microwave was not according to plan. It is always our intention to deliver your products to your front door. Hopefully you managed to get the microwave home safely. We would like to see what went wrong here and whether we can compensate you for the delivery. Could you please forward your review together with your order number to [email protected]. We will be happy to help you further. With a smile, Coolblue

6

reasonable information

was ok, only price at other places is better ? thanks, lot of success , with kind Regards,

  • Would you recommend us? Yes
  • N/A
munawar , monnickendam
10

Great delivery

The driver was kind, nice and also had good advice about first use of dishwasher. Thank you! Great ecperience!

  • Would you recommend us? Yes
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Greg , Wassenaar
10

Beste webshop, reviews en service

Beste webshop, reviews en service

  • Would you recommend us? Yes
  • N/A
Jort , Breukelen

Company details

64 Weena

Rotterdam 3012 CN

010-7988999

[email protected]

www.coolblue.nl

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