Reviews for Coolblue

Products are detailed and easy to choose via the filtering options, delivery quick and easy in my own apartment with very kind couriers.

only can not bsee product in the cool blue shop, showmodel ?

Ordering was quick and could retrieve it the next day in the store. In the store you have to sign in for pick up, but the colleagues behind the desk helped others that just walked in, which was a bit strange, so the line went quite long

Zoals gewoonlijk snel en verzonden naar mijn wensen.

Coolblue vertrouwd en altijd goed

Very happy with the professional service provided by the Coolbluer

experience on the website was great. All necessary information just one click away. Order for in store pick up was smooth and easy. Experience in store was similarly good.

jammer dat de fietscourier meewind had, en 2 uur te vroeg was, waardoor die voor een dichte deur stond

My delivery was postponed one day, but I am aware it was out of Coolblue's hands. Once delivered, it was on time, perfectly on time and the guy who delivered it was a great communicator and very kind.

Het installeren met DVD erbij gaat heel makkelijk. Test met fotoprint op mat papier uitstekend. Een paar scans dubbelzijdig gemaakt, resultaat prima

Smooth interaction.

It was a pleasant experience

from web to store and friendly staff helped

quite fast and packed well

The reason I preferred Coolblue was that, although the prices are higher compared to the market, the delivery, packaging, and overall reliability were excellent. However, when I unpacked the last robot vacuum cleaner I purchased, it was covered in fingerprints. It seems either they sent me a display product or something else is wrong. Normally, I wouldn’t care about fingerprints, but on a €1300 product, this raises the thought that it might have been repaired or returned by someone else. For this reason, I decided to return it. But this time, the issue is that the product is very heavy, and I don’t know how I can drop it off at a pickup point. So the whole situation has become quite frustrating. This is exactly why I wasn’t buying from other companies, but it seems that from now on, if there’s no difference, I might as well order from Amazon or elsewhere.

Simple proces, clear comms provided throughout delivery process.

I have been on hold for 1 hour trying to speak to someone. The document feeder does not work on the expensive printer

Verjaardag Quick and excellent service

Coolblue is famous for the one day delivery and for taking care of your goods. I ordered a new Apple Mac and that was lost for one day within DHL, so you can immagine how my Mac package was managed...the package was full of scratches. How can you let handle such a good like a brand new Apple Mac in this way?

The support is probably the best of all I have ever encountered. Also, fast delivery and prices are usually competitive. Great store!

Snel geleverd Het enige postnl kwart het pakket zo voor de deur neer zijn we niet van gediend

Ik had een bestelling gedaan, afhalen in RTM. Helaas bij aankomst kon uw collega mij pas melden dat er een scherm niet leverbaar is, er was ook geen mogelijkheid om deze op een andere manier te verkrijgen. Wel meteen mijn geld retour gekregen en een nieuwe besteld bij de bol.com. Slechte ervaring wat mij betreft. Een bericht vooraf dat de bestelling niet compleet is met mogelijkheden tot nalevering zou in de toekomst gewaardeerd worden.

Although I didn't find desired product in the physical store in Breda, the shop assistant helped me to order online the best one for me. I felt comfortable in the store. I enjoy Cool Blue much more than Media Markt.

De omschrijving die bij het artikel stond was niet juist. Er zit geen oplaadstation of oplaadstandaard bij. Alleen een usb adapter en usb kabel. Als je het ding wilt opladen dan moet je het ding op zijn kant leggen. Gebeld met de klantenservice...en na wat wikken en wegen was het antwoord dat de omschrijving fout was bij het artikel. Geen compensatie, niets. Vandaar maar 2.5 sterren.

Excellent customer services, both live and online. The shopping experience suits me perfectly - from the ease of search in the Coolblue app to the personalized help one gets in the Coolblue shops. Prices are competitive. Coolblue understands what its clients need and delievers it to them - as simple as that :)