Waited 45min in an overstaffed store
I rocked up to the cool blue on the bilderbijkstraat, there were about 10 staff on and only about 10 customers in the store when I got there. No increase us at the door so we had no idea that we had to actually ‘check in’, in order to be served. So we already waited 10 minutes to be looked after, but no one acknowledged us.
After checking in, we realize that we were fifth in the line having already been there ahead of most of the customers that were arriving, so to make it faster. I went online and bought the item that we were looking to buy anyway, and it still took 20 minutes to simply walk up to the counter and make a 30 second transaction.
There should be some sort of system in place for the people who want to pick up or come in buy and leave, rather than stand around and talk for 30 minutes and then not buy something. There are actually customers who have stuff to do and can’t wait that long.
