Disappointment
The reason I preferred Coolblue was that, although the prices are higher compared to the market, the delivery, packaging, and overall reliability were excellent. However, when I unpacked the last robot vacuum cleaner I purchased, it was covered in fingerprints. It seems either they sent me a display product or something else is wrong. Normally, I wouldn’t care about fingerprints, but on a €1300 product, this raises the thought that it might have been repaired or returned by someone else.
For this reason, I decided to return it. But this time, the issue is that the product is very heavy, and I don’t know how I can drop it off at a pickup point. So the whole situation has become quite frustrating. This is exactly why I wasn’t buying from other companies, but it seems that from now on, if there’s no difference, I might as well order from Amazon or elsewhere.
