Réponse du propriétaire de l'entreprise
Dear Wasiq,
We're very sorry to hear that you are unhappy with our services.
If you enter a wrong address when placing your order, it is always best to give us a call. Often our customer service department is extremely busy, so your messages cannot be answered immediately.
By the time we have seen your message, it is often no longer possible to change the address on your file.
However, we have seen that your order was returned to us by Bpost today. We have therefore received it correctly. The money from your order will be back in your account within 3 working days. If you have any further questions, feel free to contact our customer support.
With a smile, Coolblue