English
8.9
430 reviews in the last 12 months
91% recommends your company

Reviews for Novus Fumus

  • Total score 9
  • Total number of reviews 4,925
  • Recommendations 96%
  • Page views 51,919

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10

Super unkompliziert

Echt super schnelle Lieferung und auch sehr unkompliziert

  • Würden Sie uns weiterempfehlen? Ja
Dennis , Witten
10

Simple Anleitungen gut verpackt

Hallo, ich fand die Anleitungen der growkits sehr gut und einfach erklärt. Alles war gut verpackt. Es haben nur ein paar Teile und den growkits gefehlt, die hatte ich aber alle zuhause.

  • Würden Sie uns weiterempfehlen? Ja
Fabian , Eichenau
9

Uitstekende service

Prijs/kwaliteit,zeer tevreden,snelle service,correcte website

  • Aanbevelen? Ja
Katia , Oostende
10

wspaniałe

GIT

  • Poleciłbyś nas? Tak
AnnaMaria , Warszawa
10

first time, goede ervaring

Dit was de eerste keer dat ik edibles nam. Ik begon met een halve en voelde niet veel. Na een uur nam ik de andere helft en voelde ik me erg rustig. Volgende dag heb ik er twee genomen en toen voelde het alsof ik buiten mijn lichaam zweefde, net zoals in een droom. Effects duurde best lang en het was echt fantastisch!

  • Aanbevelen? Ja
Esmee , Arnhem
1

Niet tevreden

Laatste bestelling na 2 weken niet ontvangen. Wel betaald en geld niet teruggestort. Wachten op UPS voor een retour.... Het gaat hier om een verloren pakje.... Niet tevreden dus.....

  • Aanbevelen? Nee
Carine , België

Response from the business owner

Bedankt voor je review. We begrijpen dat het erg vervelend is wanneer een bestelling niet aankomt. Bij controle van je order zien we dat er bij het plaatsen van de bestelling geen huisnummer is ingevuld in het afleveradres. Hierdoor kon UPS het pakket helaas niet bezorgen. Dit kun je ook zelf terugzien op de orderbevestiging die je per e-mail hebt ontvangen, waar het adres zonder huisnummer vermeld staat. Natuurlijk denken we graag met je mee. Zodra we het pakket retour hebben ontvangen van UPS, sturen we de bestelling kosteloos opnieuw naar je op met het correcte adres. Neem gerust even contact met ons op zodat we het juiste huisnummer kunnen bevestigen. Dan zorgen we dat je bestelling zo snel mogelijk opnieuw wordt verzonden. Met vriendelijke groet, Team Novus Fumus

10

Serviceorientiert und seriös

Die Lieferung kam sehr schnell an. Super freundliche und schnelle Kommunikation bei einem kleinen Problem meinerseits. Verpackt in einer kleinen Kühltasche mit Kühlakku. Wo gibt es sowas sonst? Hammer. Gerne wieder.

  • Würden Sie uns weiterempfehlen? Ja
Daniel , Berlin
10

Alles snel en duidelijk

Ik kon direct vinden wat ik nodig had een alles vlot geleverd. Ik bestel telkens weer hier

  • Aanbevelen? Ja
M , Heerhugowaard
9

Heel goed

Een uur voor het slapen gaan neem ik de 5-HTP & CBD in. Het geeft een ont spannen gevoel.

  • Aanbevelen? Ja
Cor , TILBURG
10

sito magnifico

affidabile, servizio clienti disponibile e rapido, prodotti eccezionali

  • Ci consiglieresti? Si
Marco , Cagliari
10

Zeer tevreden

Duidelijk communicatie snelle levering

  • Aanbevelen? Ja
Justin , Deventer
1

Ma

It's been a very long wait since I sent it. Not that it arrived, but that they actually sent it. I don't recommend it to anyone looking for CBD products like me. Go to a store; there are several physical stores that sell these products without having to wait so long. And those positive reviews are mostly from people who live in the Netherlands. I live in Luxembourg, and waiting a week or more for an order like this is unacceptable, especially when their website says they ship the same day if ordered before 3 PM. Lies, lies, lies! Many products aren't even theirs; they have to order from third parties to be able to send them. For those looking for fast service, forget it, that's not the case here. Very disappointed. I don't recommend it to anyone, and from 0 to 10, I give it a 0.

  • Aanbevelen? Nee
Braulio , Lingten

Response from the business owner

I’m really sorry to read that you had such a disappointing experience. I understand how frustrating it is when you’re expecting fast shipping and it takes longer than planned. For the product you ordered, our website states “usually shipped within 2 working days.” This means dispatch can take up to 2 business days before it leaves our warehouse. After dispatch, delivery to Luxembourg normally takes a few additional days. Same-day shipping before 3 PM applies only to products that are directly in stock and marked accordingly. We are not an importer ourselves; we work with official distributors, which is standard practice for many online stores. That doesn’t mean we don’t stand behind our products, but in some cases it can slightly affect processing time. We always try to be as transparent as possible about this on the product pages. Still, if your order took longer than what was communicated, that’s on us to improve. If you’d like, send us your order number and we’ll gladly look into what happened in your specific case.

9

Alles in bester Ordnung

Qualität, Preise, Lieferung - alles top!

  • Würden Sie uns weiterempfehlen? Ja
Leif , Bokholt-Hanredder
8

Everything great, except the delivery company

The shipment was well packaged, inside a thermal bag and with a packaged gel that should help preserve the item in good temperature. The shipment was sent with UPS and the day of the delivery I wasn’t at home and they sent it directly to a store. They didn’t have an option for me to say to deliver it at home. The store they delivered to had some weird opening hours and given I had to be in office, I wasn’t able to pick up for 2 days. By then, the gel was at room temperature since the pick up store had radiators to the max since it’s winter time. I would have preferred the shipment was sent with DHL since it would have been faster and easier to pick up. Other than that in terms of the item itself, great.

  • Würden Sie uns weiterempfehlen? Ja
Jhonathan , Germany
10

Efficient delivery and they seem to work well

Easy to deal with

  • Would you recommend us? Yes
John , Ireland
10

Very efficent delivery system, highly recommend!

Delivered to Ireland in seven days, can't argue with that!

  • Would you recommend us? Yes
Ian , Wicklow
10

Very happy

I contacted the shop about what I was looking for. They contacted me really fast with great advice. Ordered the product and was perfectly as I hoped. Very happy! Will use again

  • Would you recommend us? Yes
Stephanie , Aalmseer
2

Is it really rosin?

Ôk so I have received "rosin", very weird liquid texture, strong fruit smell, when you heat it it doesn't create small decarb bubbles in volume so I don't think so this is rosin because thca and cbda create decarb bubbles when heated and this "rosin" (better call it extract) didnt. But I have didn't inhale it because don't want inhale something what have no idea what it is...so maybe describe it by real name and don't use "rosin" name what is name for solventless extract...

  • Would you recommend us? No
Ivan , Bratislava
6

Altijd goed

Ik ontvang de producten altijd op tijd en de proucten zijn prima!

  • Aanbevelen? Ja
Milly , Amsterdam
10

Prima kwaliteit en vlotte levering!

Snel besteld en snel geleverd. Prima!

  • Aanbevelen? Ja
Michou , Hoofddorp
10

Alles bestens

Schnelle Lieferung, Top Ware und ein guter Preis

  • Würden Sie uns weiterempfehlen? Ja
Christian , Berchtesgaden
10

Prima product

Ik heb er heerlijk op geslapen wat ook precies de bedoeling was

  • Aanbevelen? Ja
C.E. , Amsterdam
10

Genialne

Te mam takich

  • Poleciłbyś nas? Tak
Jarosław , Weningewerf
9

TOP

Super snel geleverd

  • Aanbevelen? Ja
M. , Apeldoorn
10

Helemaal goed

Makkelijk te bestellen en snel geleverd

  • Aanbevelen? Ja
Tanja , Best

Company details

1 Erkenkamp E14

Tegelen 5931BR

+31777998612

[email protected]

www.novusfumus.nl/

About Novus Fumus

At our shop, you'll find everything you need for your wellbeing and a relaxed lifestyle. Whether you're looking for high-quality CBD products (like oils, gummies, drinks, and cosmetics) or other cannabis and smartshop items such as magic truffles, mushroom grow kits, and party pills – we've got a super broad and diverse selection. And for smokers and smoking accessory lovers, we've got a top-notch range too! Think lighters (Clipper, BIC, Zippo, Mascotte, Novus Fumus, Tyson 2.0), grinders, and rolling papers. We only work with premium quality products from trusted brands like HEMPER, Indian Spirit, and McSmart. Your wellbeing is our top priority. Why do customers choose Novus Fumus? • Quality & reliability: All our products are top-quality and safely tested. • Fast & discreet delivery: Order before 4 PM on weekdays – often shipped the same day! And shipping is free on orders over €50 (NL) or €80 (EU). • Excellent customer service: We’re here for you 7 days a week (09:00–22:00 on weekdays, also reachable on weekends) via phone (+31777998612), WhatsApp or [email protected]. We score a solid 9 on Kiyoh and we're super proud of it! Your satisfaction is our goal. Check out our full range at www.novusfumus.nl.

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