Filters

10

Goed

Snelle levering

  • Zou u ons aanbevelen? Yes
2

Order Never Received - Horrible Customer Service

We ordered Loulouka formula for our baby on July 7, we paid for the formula, received an email confirmation, never received a tracking number and have never received the formula. We've emailed customer service a couple times and have never even received a response. I'm starting to feel like we got scammed and are thinking about contacting our credit card company to report fraud. We are leaving the review on here in hopes that we don't have to take it that far. We are simply asking for either an update of when we can expect the formula or a full refund. We are down to our last can of formula and need to know if we should be ordering elsewhere. The lack of customer service and communication is really what has frustrated us. Hate that feeling of questioning if we bought off a legitimate website.

  • Would you recommend us? No

Reactie van het bedrijf

Dear Sir, Madam, thanks for your review. Your order is still on the way but you need to be patience. Sometimes the delivery it takes a bit longer due to covid, war in Europe, FDA, US customs etc etc. It was only delayed a bit, but it will be delivered very soon as it's close to your delivery address now! Thank you for your understanding. Kind regards, Dutch Expat Shop

8

snel en professioneel

goed verpakt en vlotte levering met keuze van hoe het te leveren nl snel of minder snel. Ook de mogelijkheid om te bundelen met leveranties van andere providers die niet meer naar het buitenland leveren verbreed en verdiept het leverings concept

  • Aanbevelen? Ja
3

if you want things fast, dont purchase from this one

Deliver location: Macao SAR Ordered date; May 30, 2022 Order started to proceed: Jun 6, 2022 (after sent email traced for sipping info) Shipping company: Bpost (mentioned that 10 -15 days will receive the delivery which is not) Received the confirmation of shipping info: Jun 11, 2022 Preparation from the company already needs 11 days to shipping company Last update of the shipping: Transit in Belgium on Jun 14, 2022 (13 days already and cannot trace the location or status anymore without any update from shipping company or from DES) Package Current status: UNKNOWN. Package quality: UNKNOWN. Customer Services correspondence: basically around 2 days but Sophie (CS) was helpful. However, after the last email about the shipping fee refund on Jun 19 & Jun 24 sent again, she disappeared. **Recommendation: yes, if you can wait for their shipment like you never purchase stuff from them.

  • Would you recommend us? No

Reactie van het bedrijf

Dear Michelle, thanks for your review. First of all please next time give us a correct address. Your first address you gave us was a Chinese delivery address why you live in Macau. Secondly, please choose DHL as shipping method which gives you fast delivery instead of the cheapest and slowest shipping method. Your order is on the way and will be delivered soon. Thanks a lot and kind regards, Dutch Expat Shop

10

Eficaces

Una maravilla, el producto servido rápidamente y en óptimas condiciones.

  • ¿Nos recomendarías?
10

Perfect Service!!

After travelling to Amsterdam early this year I realized the UK has barely any Amsterdam products. Thankfully I found this website, prices are great, items arrived faster than expected and packaging was great. I'd buy from here again, thanks!

  • Would you recommend us? Yes
10

Great service

Easy to browse the site and good service

  • Would you recommend us? Yes
10

Worth It!

The order placement and delivery process was painless and stress free. I have no complaints about the packaging either. The only way the services can be improved is if things were for free :). I'll definitely be ordering from this store again.

  • Would you recommend us? Yes
10

Super!11

Bestelling kwam snel, goed verpakt heb nu aantal keren besteld en alles super. Sjak Aardema, Indiana, USA

  • Aanbevelen? Ja
1

They screwed up my order and ignored me ever since.

Hello everyone, I ordered stage 1 (0-6 months) cans of babyfood, but received 4 cans that are for babies 10+ months old. I emailed customer support twice about the issue, they simply ignored me. I would have happily sent back the items and get a refund or the items I purchased. I have proof, pictures of the original order, the items they sent, the box in which they arrived, etc ... It is easy to 'jovial' when everything goes well. I will not shop here again. For you, I recommend https://organicsbestshop.com/ .

  • Would you recommend us? No

Reactie van het bedrijf

Dear Krisztian, thanks for your review. I have checked your order and it has been delivered successfully. I have also checked our emails but i can't find any email from you. Can you contact us again via customerservice@dutchexpatshop.com and send some picture of the received items please :) Kind regards, Dutch Expat Shop

10

Super helpful and timely

There was one item i couldn't find in the list. I sent the request it was added immediately. Delivered on time and in perfect shape.

  • Aanbevelen? Ja
9

Bestelling naar Thailand snel geleverd en in goede staat

Ben erg tevreden over de snelheid waarin onze bestelling is geleverd. En alles ook netjes verpakt. Wel jammer dat de website waarin je de levering kan volgen, niet up-to-date is, maar is van de logistieke partij - dus Dutch Expat Shop kan daar niet veel aan doen denk ik. Op de website stond aangegeven dat mijn bestelling nog in Enschede was, terwijl we de bestelling al hadden ontvangen. We zullen in de toekomst zeker meer bestellen.

  • Aanbevelen? Ja
10

Hallo

Ik heb hier gewinkeld. Ik kom uit Antwerpen maar woon in Noorwegen, ik ben heel blij, alles was mooi ingepakt, het duurde niet lang toen het in Noorwegen aankwam.

  • Aanbevelen? Ja
8

Bad start but satisfied overall

I had some issue with the parcel,it got sent back and it took in total one month and several emails to get ahold of it. I was quite annoyed in the beginning,but at last everything arrived and it was still perfectly packed.So,I suppose I was just a bit unlucky when it came to the shipment procedure. Otherwise I’m quite happy with the products I ordered.

  • Would you recommend us? Yes

Reactie van het bedrijf

Dear Valentina, thanks for your review and very sorry that DPD could not find your address. We have shippd your package again with postnl and now it has been delivered. Enjoy the products! Kind regards, Dutch Expat Shop

10

Snelle levering en goede verpakking: perfekte service!

Snelle levering en goede verpakking: perfekte service!

  • Aanbevelen? Ja
10

Easy to use, consistent service and fast delivery

Since returning to Australia from the Netherlands in 2015 we've been on long-line to supply senseo pads for our coffee, and Dutch Expat shop has made it easy to source them, with low overheads. Lots of other online sources have ridiculous pricing and shipping costs but these guys are selling at sensible price-points, using national-carrier postage/freight and it works fine.

  • Would you recommend us? Yes
10

So happy!

We had purchase several bottled packages from them for a drink you can’t get in the US! It arrived timely (within a week) all separately wrapped and with the bottle carriers! Will order again!

  • Would you recommend us? Yes
9

Best selection, best delivery!

I've used Dutch Expat shop for a while, and I really rate them. The selection is good and while dispatching frozen items abroad is expensive (I mean...Bitterballen....), it is worth the cost. I've only once had an issue with an order, and the customer service person was really quick, kind and refunded. I only do a few shops a year with them, but I am always excited when I do.

  • Aanbevelen? Ja
8

One happy customer

Great products, well packaged, useful tracking, fast delivery. Searching for products on the website can be a bit confusing.

  • Aanbevelen? Ja
10

Highly Recommend

A great shop for items not readily available in the USA. Prices were far better than some other options and product arrived quickly.

  • Would you recommend us? Yes
9

Totally satisfied.

I will recommend this company that gave me entire satisfaction.

  • Aanbevelen? Ja
10

Fantástica

Produtos de muito boa qualidade! Recomendo!

  • Você nos recomendaria? sim
10

Wonderful sugar-free Dutch food!

I went to this shop for Chocomel, the wonderful Dutch chocolate milk drink, which I had found out was available in a sugar-free version. I also found they had a lot of biscuits (cookies) sugar free too. They are REALLY good. I bought every kind, to try, and will buy more when I've eaten them all. I'm Diabetic, by the way, which is why I need the sugar-free versions of everything.

  • Would you recommend us? Yes
10

Excellent service!

I reported slight transport damage due to rough handling by the transporter and the next shipment was packaged shock-proof!

  • Would you recommend us? Yes
10

Meine erste Bestellung

Mit meiner ersten Bestellung und Ihrer Lieferung bin ich vollkommen zufrieden. Alles ist bestens gelaufen. Bei erneutem Bedarf werde ich bei Ihnen bestellen.

  • Würden Sie uns weiterempfehlen? Ja

Over Dutch Expat Shop

Dutch Expat Shop (Belgian Expat Shop, Typical Dutch Stuff and Dutch Baby Shop) is the largest online shop where you can order - wherever you are - 28,000 typically Dutch and typical Belgian products!! We ship worldwide within 4 business days! Enjoy only the best from Holland and from Belgium!

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