Filters

9

easy to order, customer service is good... forwarded few improvements concerning purchase platform

Tips for improvement to the site : I had an issue that when you place the order you do not get a notification that order has been placed...and then I received two order invoice numbers, it occurred I did the order twice assuming the website got stuck and pressed Order again. Also there is no edit/change quantity option, prior payment in case one needs to change it.

  • Would you recommend us? Yes
8

Zeer ruim aanbod

Ik zou willen dat je eerdere bestellingen opnieuw in winkelwagen kunt laden zodat je niet alles opnieuw hoeft te zoeken

  • Aanbevelen? Ja
9

Never dreamed I would have to buy Biotex stain remover like this

Went to order some Biotex stain removing powder online only to find it isnt being made anymore! What!! The only stain remover that a tually works!?! Tracked some down to this shop based in Holland I guess. Had to pay a small fortune for the stain remover but now I have 4 boxes. Well done Dutch shop. Please someone with vision, bring back Biotex the women of UK are desperate.

  • Would you recommend us? Yes
10

Excellent

Delivered as expected

  • Would you recommend us? Yes
10

correcte afhandeling

in orde

  • Aanbevelen? Ja
10

uitstekende service

Diepvries producten keurig verpakt in plastic, komen diepgevroren aan. Snelle levering!

  • Aanbevelen? Ja
1

Spullen zijn nog steeds niet gearriveerd.

For the last week, the courier calls me every day with a message that he will deliver today, so far nobody shows up. And since the package contains sensitive products (chocolate) I expect the contents to be affected.

  • Aanbevelen? Nee

Reactie van het bedrijf

Dear Robert, thanks for your review. I have checked your order and it was delivered succesfully a few days ago which is not bad to Egypt in just 3 weeks. We were also trying to deliver your package much earlier already, on the 2nd of October but nobody was at home. If it takes too long for you please choose next time for the fastest shipping method DHL. Now you have chosen for a cheap delivery with less service. Thanks a lot and enjoy the products. Kind regards, Dutch Expat Shop

8

Good

Easy to order. Delivery all arrived in good time and in good shape.

  • Would you recommend us? Yes
10

Best online Dutch store

Always a pleasure ordering from Dutch Expat, they are a trusting reliable company with great customer service

  • Would you recommend us? Yes
10

Goede varen, snel geleverd.

Zoals gewoonlijk goede varen. Nu gelukkig snel geleverd. Mobiel telefoonnummer op adresetiket versnelde en vereenvoudigde halen in noorwegen enorm.

  • Aanbevelen? Ja
10

professional service & quality

Quick and professional service, good quality at a reasonable cost.

  • Would you recommend us? Yes
10

Excellent range

There is a good selection of Dutch food. I found everything I wanted. Delivery options to the UK were good and I could track my parcel. The Gouda cheese arrived in perfect condition. I paid for the cool pack in the parcel.

  • Would you recommend us? Yes
4

Poor

An item on my order was not delivered, even though it was clearly on the pick list. When the mistake was highlighted , rather than honour the order you cancelled and refunded with no explanation. Not even a sorry email, nothing, nada.

  • Would you recommend us? No

Reactie van het bedrijf

Dear Stuart thanks for your review. We have succesfully delivered your parcel within 1 week. Unfortunately 1 product was indeed not available which we refunded to you. It can be always possible, especially during these very difficult covid situation, that products are temporary out of stock. We do not have any influence on this, so this is why we choose for a refund. Thank you for your understanding and enjoy the products. Kind regards, Dutch Expat Shop

10

Excellent

Very easy to order and received in due time

  • Would you recommend us? Yes
8

Niet perfect maar allang blij met de optie!

Deze keer was de zending iets minder goed geregeld dan normaal. (Eerdere zendingen waren helemaal perfect!) Er zijn wat items stuk gegaan en de chips zijn niet helemaal goed overgekomen. Maar de service is top en heel fijn om te weten dat als zoiets gebeurd en zo goed mogelijk en snel wordt opgelost!

  • Aanbevelen? Ja
10

Snelle en zeer goede service!

Heel fijn om persoonlijk contact te hebben met een aardige medewerker die altijd snel reageert op vragen. Producten binnen 3 dagen in huis in Zuid Frankrijk. Top!!

  • Aanbevelen? Ja
10

perfekt

Snelle hulp , Alles goed verzorgd verzonden. Jammer is, dat het hier in zweden niet aan de deur komt. Het ophalen duurt helaas zijn tijd.

  • Aanbevelen? Ja
8

Goed

Mijn bestelling werd op de afgesproken datum bezorgd.Heel goed omdat ik op de Filipijnen woon.Alles was goed verpakt heeft de reis goed overleeft.Alleen de 2 chocolade repen waren niet verpakt daar door aardig verkreukeld.

  • Aanbevelen? Ja
10

Perfect

Grote keus Korte levertermijn Kwaliteits verpakking

  • Aanbevelen? Ja
3

Nog steeds geen pakje

Mijn pakje zou bezorgd worden op 29 september. Het staat nog steeds bij de FDA om in te klaren. Afgelopen vrijdag jullie nog ge-emailed hierover zou nog wel wat langer kunnen duren. Erg teleurgesteld hopelijk is die niet de norm voor jullie bedrijf.

  • Aanbevelen? Nee
10

Excellent

The parcel arrived very quickly (to the UK), and was really well packaged. Other companies in previous years have delivered broken chocolate letters :(. My only tiny reservation was that I couldn't find a scale of p&p-the costs dropped as I added to the order, but I've no idea if it would have dropped more if I added more.

  • Would you recommend us? Yes
9

Excellent experience and very well packaged

Very easy to use site, the sides were a little damaged and cracked 2 x chocolate flakes but luckily packed in like products. The sides could do with a little more padding.

  • Would you recommend us? Yes
10

Excellent!

I always have wonderful, timely service with the Dutch Expat Shop. I lived in Holland for only a year, but there are some food items I crave from there, and whenever that happens, this is the place I go!

  • Would you recommend us? Yes
10

Buitengewone services

All mijn produkten zoals besteld en de levering was snel. We alleen een kleine vertraging door de duane maar was snel opgelost.

  • Aanbevelen? Ja
8

very good

qwertyuiopasd fghjklò

  • Would you recommend us? Yes

Over Dutch Expat Shop

Dutch Expat Shop (Belgian Expat Shop, Typical Dutch Stuff and Dutch Baby Shop) is the largest online shop where you can order - wherever you are - 25,000 typically Dutch and typical Belgian products!! We ship worldwide within 4 business days! Enjoy only the best from Holland and from Belgium!

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