Reviews voor Dutch Expat Shop

Delivered all the items at once in pristine state. I live in the UK and the delivery has been very quick. I recommend the Dutch Expat Shop without reservation! All the best P

Although I buy only a few items the service is great and postage costs to UK very reasonable. Recent email advising of a short delay turned out to be only 1 day. Superb company.

Hassle free ordering and delivery.

We order Dutch specialties regularly from this company and we are so grateful it exists. We have never been disappointed in any aspect. Arrives promptly and well packed.

I was able to get everything I wanted for Sinterklaas and the website was easy to use. Communication was good and delivery quite quick.

Zoals gewoonlijk: héél goed!!!

Ik waardeer uw service, maar ik vind het jammer dat sommige van mijn favoriete producten naar verloop van tijd niet meer te bestellen zijn, waar dat eerder wel mogelijk was. Daardoor heb ik het idee dat aanbod is versmald en dat vind ik geen goed teken.

Service goed

From order to receipt the process was easy, quick and flawless. I particularly liked the wide online selection and the option to use FedEx with its accurate tracking system. My package arrived on time, well wrapped with the contents in perfect condition.

All products were delivered as ordered and in a reasonable time frame

Prima geen franje vlot bezorgd. Uitzonderlijk zeer goed verpakt. Hulde daarvoor.

Mijn eerste keer op Dutch Expat Shop (DES) was bedoeld om te kijken of ik een product kon bestellen, dat niet in het assortiment zit. Dat ging zonder problemen bij bol.com. Het ging om inkt cassetes voor mijn Belgische printer, die ik in de Filipijnen gebruik. Lokale cassettes worden niet geaccepteerd als de printer niet uit dezelfde regio komt. Bijna alle printer merken doen dat uit commerciele overwegingen. Ik had op bol.com 2 leveranciers geselecteerd. Ze leverden de bestelling niet op dezelfde dag af bij DES en ondanks mijn instructies om ze samen als een pakket naar de Filipijnen te sturen, werden ze apart verstuurd en dus twee keer (Fedex) kosten van bijn 50 euro. DES heeft de kosten van de tweede bestelling niet doorberekend, waarvoor hulde en dank.

Great communication, great service and a large product range.

My order was sent quickly and very well packed.

Order was fast and timely. One item broke, but it wasn't from their lack of trying to protect it. Everything was wrapped quite well in bubble wrap. Would definitely order again.

I ordered some chocolate and beers as a gift, but eventually it took quite a lot of time to have it shipped. The chocolate ended up being out of stock, and I got a refund immediately. Also, one of the beers arrived completely shattered, but the customer service has been very quick to reply to my email and I got a refund for that too. Maybe it was not perfect, but I appreciated the effort behind it. I ordered another time because of that.

Out of date product. Ordered it back in October and received the product that has due date in September 2025.

I can rely on this company year after year for Dutch Sinterklaas goodies & other great Dutch treats not limited to a holiday. Although the selection or flavors may vary yearly, it seems to always have just enough for me to find what I enjoy.

All the messages are in Dutch, I do not speak Dutch. I understand, the package was delivered this morning, Oct. 27, but I did not receive any, I was home all morning.... What can I do to retrieve my order? Please advise! Sincerely, Hannelore McEwan

Duidelijke website, vlotte, goed verpakte levering.

Hi I try to email you but it did not go through so this is my last option. I have orderd from you before because you have a good selektion if jules destrooper cookies so I had no hesitation to order from you again.I was so happy to recive my parcel from you so I opend it, UNFORTUNATELY I GOT so SAD &DEVASTATED all the cookies was in 1000s of pieces this time really you could have wrapped it in much better and written handle with care or fragile on the parcel.I dont mind paying for quality and almost 100€ is a lot of money for cookies and they are our favorites. But I can't serve that for anyone family or friends. Ps I have taken pic of it but i can't attach them here. But if you want to ser it send me your correct email adress from DENMARK & i will send it to dutchexpatshop. Sincerly Susanne

It took a while before they send out my order. I expected them to ship one or two business days after ordering but it took 8 business days before my items were shipped. On delivery I was most excited about the katjang pedis nuts. The website gives you an option between the Humbo and AH ones. I choose Jumbo but didn’t recognize the packaging or taste being Jumbo’s. Over half the package of each box had stale nuts in them. The crispy taste you expect from these nuts was not there. The package the nuts came in was at fault. A super thin layer of plastic was protecting the nuts to break out of their box. Air must have gotten in and made the nits stale. I would definitely recommend Dutch Expat Shop but this is what you can expect when using their services.

Eerst was er oponthoud maar na een enkele Email was dit opgelost en ging alles verder naar plan!

Dutch Expat geweldige keus in producten, professionele service, communicatie en leveringen altijd op tijd.

My order was processed quickly and the wine was delivered safely in sturdy packaging.