Reviews voor Dutch Expat Shop

Great products and a quick delivery.

EEN betje hard om de goederen te vinden.

Responsive, understands the customer, prices for products are reasonable

Turned out that a few items that I ordered and that were marked as ‘in stock’ were not available. Therefore my very timely order (placed on Nov 16) was delivered 2.5 weeks later instead of within 5-8 days. It was a timely order because of the pepernoten that should have gone into their shoes during the run up to Sinterklaas. It arrived two days before pakjesavond when family members also brought loads from the Netherlands. The whole order was now useless, and I ended up giving most of the £75 order away to local friends as we didnt need it anymore. Please change your actual item-availability to align with your website, and also give option to cancel one item for the rest to be delivered on time. The company did not keep their delivery promise as stated on the website, yet I did not get a (partial) refund. Will not order with them again, and have explained to other Dutch expats in the UK how terrible the experience has been!

Loop iedere keer vast in het bestel menu, online vertonen jullie grote afwezigheid.

I PLACED A LARGE ORDER OF COFFEE PODS ON NOVEMBER 18. YOU PROCESSED MY VISA CARD PAYMENT OF OVER $130.00. TODAY IS DECEMBER 15, AND THE FEDEX SHIPMENT IS STILL SITTING IN A FACILITY IN BELGIUM. NO ONE HA 02S TOLD ME WHY..... MY ORDER IS NOT MOVING. I HAVE MADE REPEATED CONTACTS WITH DUTCH EXPAT CUSTOMER SERVICE & MULTIPLE CONTACTS WITH FEDEX TRACKING. NO ONE IS TELLING ME WHAT THE PROBLEM IS.... NOR WHEN TO EXPECT MY ORDER. FEDEX STILL SHOWS AN ESTIMATED DELIVERY DATE OF "DEC. 02, BUT THE TRACKING SHOWS THE PACKAGE AT A FACILITY IN BELGIUM, SINCE NOVEMBER 29. WHAT IS GOING ON ???? I DESERVE AT LEAST A NEW.... EXPEDITED SHIPMENT... OR A DIRECT COMMUNICATION OF EXPLANATION & REFUND.

Alles wordt netjes afgehandeld!

RECOMMENDED FOR SEVERAL YEARS WE ENJOY THE WELL WRAPPED ITEMS AND LOW TRANSPOIRT COSTS

easy to use web site, great choices with so many options, good instructions to complete the FDA forms.

Great service. Delivery on time. I’m sure my Grand-daughter will enjoy these

I have been looking for this particular throat spray for a long time, had friends bring to us when they traveled, Dutch Expat Shop had and sent it with no issues, thank you so much

Ordering was good, delivered I believe on time, package made it from over seas to its destination in the states only to be dropped on the ground by the fedex driver(six bottles broken) and then tell the concierge looks like something broke, did not see it happen but when I opened the package, the styrofoam for the bottom was completely separated from the rest of the package(have pictures)and the card board box was just starting to get wet. So other than fedex screw up five stars.

Eerst twee keer geannuleerd en daarna Meer dan 3 weken niet afgehandeld. Ik Vind het betaalstation niet prettig en betaal liever rechtstreeks aab Dutch Expat Shop

I ordered the parcel from The Netherlands to Bulgaria. I received regularly mails about my parcel and it was delivered in very good condition.

Couldn't find Ruby Leffe anywhere, so pleased to find it here

Easy to order, clear shipping costs and quick delivery. I will be ordering from them again!

Zeer goede, noem het excellente ervaring. Alles netjes op tijd, duidelijke communicatie en alles prima verpakt. Dus TOP!

Veel keus, lekker zoeken. Ondanks de ietwat trage Zwitserse tol beamten komt het vlot aan. Altijd erg goed verpakt, en alles is goede kwaliteit. Prijzen zijn over het algemeen redelijk.

Ordered but shipped 6 days later, too late for what I wanted it for. Emailed no communication, won't order again.

Excellent chouce of products. Very good prices and fast delivery. Kept informed from the time my order was placed until delivery.

Took way too long to receive order and the box with S letters we ordered consisted of Roman numbers! Not what the kids expected.

Ordered some Christmas beers and got them shipped to Canada, delivery was fast and efficient, items were well packaged and arrived with no damage, will order from again in the future, highly recommended

The delivery took about a month longer than what the email said. I sent the company an email asking why I wasn’t receiving any updated on the shipping and they replied after a couple of days saying the item wasn’t in stock. This is all fine, but it would’ve been nice to know the item wasn’t in stock and the delivery date wasn’t an accurate representation, as my order was a surprise bday gift to my friend in the UK. So the package arrived way too late, but from the time the item was back in stock to the actual delivery date things went fairly quickly and smoothly. The customer service was also friendly and offered an informative answer so overall I’m happy. :)

all was perfect

Fine-shame about the unnecessary plastic bags And when I complained, I was told you'd always done it, which is either ill informed or just ridiculous, as it didn't used to be the case