Reviews voor Dutch Expat Shop

Website clear And easy. Fast delivery

Uitstekend de service was weer perfect

Always fast shipping and quality product.

My experience is mixed. I received my first order in about 2 weeks. Now, I've made a second order that I still haven't received in 3.5 weeks. I mean, the shop system has triggered for me too receive this Review request (it's actually the second request for this order) and I haven't even received the order. Don't buy things if you REALLY need them, bc they won't be arriving quickly.

The Royal mail delivery guy told me to look at the parcel, take pictures and refuse to accept it ( basically send it back). I took pictures and forwarded these in an email to th Dutch Expat shop, who seemed to be surprised by my actions. However they promised to repay the money into my bank account but I have been waiting over a week and not received any refund. I their advert they say that any parcel is insured for €500.00. So what's the problem with refunding me the €260.00? Although that's not the main issue, I now don't have chocolade letters and pepernoten for my family for Sinterklaas!!! It would have been so nice: a Sinterklaas like we used to celebrate at home...

This vendor is to be avoided. They do not have good customer service. I ordered HIPP DUTCH on Oct 30th, they shipped on Nov 5th - no tracking number was provided until I reached out to them. Information on tracking numbers showed the package was sent to the incorrect address - they mistyped the address even though it was correct everywhere in their system and on my invoice. I have send more than 9 e-mails and attempted to piece their responses together because they apparently do not speak or write English very well and cannot communicate effectively with customers. It is now Nov 29th and I still have no valid tracking information for the package in the US. I asked for another package to be sent and they can recall their original package so we can avoid this lengthy delay but this company is not about customer service. I have reported them to the Office of Fair Trade Practices in the local municipality and will continue to do so until they fix this issue.

They are a present and so I haven't opened them, but the three bottles of Andalous arrived from Europe to California pretty promptly, it seemed to me. Well-packed, no damage, no complaints! I would happily do business with this company again. Thank you

Everything was delivered packed very well. The frozen stuff was still frozen solid. Very pleased and will be ordering again!

Apart from the selection of chocolateletters, everything I wanted for Sinterklaas here in England was available to order and arrived exactly when it was said to be arriving. The shipping costs were very decent too, less than I expected and less than I had to pay for my chocolate letters ordered from someone else ( because I needed 9 different letters). Will definitely order from the Dutch Expat shop again!

The only problem was this: Our order was processed very late. Overall we were satisfied with the products. The online website ia easy to navigate. Thank you for the refund for one of the items that was not available at that time.

Super!

Great place for all those things you miss. A little home away from home. Speedy delivery.

Mijn Paket is deze keer wel betaald en niet geleverd! Mijn ervaringen van vorige bestellingen waren wel positief.

They had all my favourite childhood Dutch treats. Order shipped and delivered quickly.

verpakking goed verzending snel enige nadeel de verzend kosten zijn erg hoog van 39 euro naar 80+ euro. zelden tot nooit een aanbieding of we in het buitenland geen recht op aanbiedingen hebben.

Easy ordering (even though the user interface on mobile could be improved), order confirmation came immediately, updates with tracking info. Delivered soon than expected. All items 100% okay and no breakages!

Goede service en snel

Alle aankopen, ook de diepvriesprodukten, zijn zeer goed verpakt. De service is absoluut perfect. Aanbevelenswaardig!

Vakje aangevinkt om geen vervangende artikelen mee te sturen. Was helaas wel gebeurd.

Ik vind de prijs van de artikelen wel wat hoog, de verzendkosten zijn daarentegen wel laag.

Was echt goed, ik zal dus wel meer kopen

the usual quick shipping (to the UK) and a very good choice of foods My lifeline for Stroop and Gestampte Muisjes!

Ordering was easy en quick! And the products where carefully packed and shiped!

Product arrived in perfect condition and delivery was on schedule

Ruime assortiment Super snelle levering Verpakking van losse producten is perfect (Potten pindakaas, apart verpakt in bubble wrap) Perfect! Onze dank :)