Reviews voor Dutch Expat Shop

I continue to buy from your website since I am no longer traveling to Amsterdam on a regular basis. The quality of product is unmatched in the United States!

Ik heb lekkere dingen naar vrienden gestuurd in Engeland. Ik dacht eerst wat duurde het lang voor het verzonden werd maar kreeg toen een mail dat jullie het zo druk hadden dat het daardoor uitliep. Daarna ging het snel en kon ik het pakket goed volgen.

Na lang wachten (2 maanden) toch nog ontvangen. Alles prima in orde maar het gebrek aan communicatie en informatie was erg vervelend. Na een maand werd mij verteld dat mijn bestelling eindelijk verzonden zou worden. Daarna nog een maand wachten.

I always have had a great experience with the dutchexpatshop

Alles zoals besteld, snel bezorgd. Prima kwaliteit.

These Imodium Instant Smelttablets are not available anymore on Amazon. I was very happy they were available from your website. The shipping arrived without any problems, no delays and the time I had to wait for this product was as expected since it was mailed from overseas. Thank you for the prompt handling and shipping, and for the convenience you provided to those who prefer this product as opposed to tablets and capsules.

Delivery has taken over 2 months and 1 still hasn't been delivered! Crazy

Jammer dat door de sinterklaas drukte de levering wat langer duurde maar artikelen goed verpakt en heel goed dat de verlate levering door werd doorgegeven en Waarom

goede ontvangst en zeer tevreden

Tweede week november bestselling geplaatst en die kwam op 5 december aan. Aangezien groot deel van de bestelling Sinterklaas gerelateerd was ... was het een beetje teleurstellend. Mijn bestelling was laat, dus ook mijn schuld, maar een betere communicatie was op zijn plaats geweest.

Ik bestel regelmatig by Dutch Expat Shop. Ik ben over het algemeen zeer tevreden, bestellingen komen op tijd en goed aan. Behalve rond de feestdagen. Rond deze tijd vind ik de transparantie van de levertijd on overzichtelijk en word er ook niet goed gecommuniceerd. Daarom 3 sterren. Zonder feestdagen, 4-5 sterren.

Niet consequent.eerste zending ik bestelde danerol croissants.alles ok.2 e zending alleen met dry ice.dus niet naar filiu.nu weer wel op eigen risico. ???

prima service en producten ook de aftersale is zeer goed

First time using this website. Package didnt arrive until 8 Dec despite being clearly for Sinterklaas and me placing the order on 16th Nov. Was also lied to that the parcel was on its way and would be delivered 4th Dec but that day received a partial refund due to something being out of stock. Clearly it was never even on its way when they said it was. This made a difficult time worse as I was celebrating Sinterklaas for the first time independently without help from my Dutxh friend who introduced me to it and I was trying to carry on a ten year tradition alone.

Ordered chocolate letters for Sinter Klaas. Delivery was quick. Products were correct.

As Above!

Except that one piece was missing (the second chocolate Letter G) all was fine. I did not complain as it would have been too late anyway. I assume the Packers had a lot to do and the stresslevel was high. So regard it as a present to them

Bestelling is bijna een maand te laat geleverd. Helft is niet op voorraad. Geen enkele communicatie of aanbieding in de tussentijd.

I managed to find some sweets for a present that I could not find anywhere else, great price and a quick delivery.

Great products and a quick delivery.

EEN betje hard om de goederen te vinden.

Responsive, understands the customer, prices for products are reasonable

Turned out that a few items that I ordered and that were marked as ‘in stock’ were not available. Therefore my very timely order (placed on Nov 16) was delivered 2.5 weeks later instead of within 5-8 days. It was a timely order because of the pepernoten that should have gone into their shoes during the run up to Sinterklaas. It arrived two days before pakjesavond when family members also brought loads from the Netherlands. The whole order was now useless, and I ended up giving most of the £75 order away to local friends as we didnt need it anymore. Please change your actual item-availability to align with your website, and also give option to cancel one item for the rest to be delivered on time. The company did not keep their delivery promise as stated on the website, yet I did not get a (partial) refund. Will not order with them again.

Loop iedere keer vast in het bestel menu, online vertonen jullie grote afwezigheid.

I PLACED A LARGE ORDER OF COFFEE PODS ON NOVEMBER 18. YOU PROCESSED MY VISA CARD PAYMENT OF OVER $130.00. TODAY IS DECEMBER 15, AND THE FEDEX SHIPMENT IS STILL SITTING IN A FACILITY IN BELGIUM. NO ONE HA 02S TOLD ME WHY..... MY ORDER IS NOT MOVING. I HAVE MADE REPEATED CONTACTS WITH DUTCH EXPAT CUSTOMER SERVICE & MULTIPLE CONTACTS WITH FEDEX TRACKING. NO ONE IS TELLING ME WHAT THE PROBLEM IS.... NOR WHEN TO EXPECT MY ORDER. FEDEX STILL SHOWS AN ESTIMATED DELIVERY DATE OF "DEC. 02, BUT THE TRACKING SHOWS THE PACKAGE AT A FACILITY IN BELGIUM, SINCE NOVEMBER 29. WHAT IS GOING ON ???? I DESERVE AT LEAST A NEW.... EXPEDITED SHIPMENT... OR A DIRECT COMMUNICATION OF EXPLANATION & REFUND.