Nederlands
8,3
800 beoordelingen in de laatste 12 maanden
84% beveelt ons aan

Reviews voor Dutch Expat Shop

  • Totaal score 8.9
  • Totaal aantal beoordelingen 8.574
  • Beveelt ons aan 92%
  • Aantal keer bekeken 102.760

Filters

10

excellent service

Great prices, great products and fast, secure delivery to the UK. Will definitely be using again

  • Would you recommend us? Yes
Gary , Darlington UK
10

super

niente da dire, quello che volevo al prezzo che speravo.

  • Would you recommend us? Yes
Roberto , verona
10

very pleased

love the salami balls

  • Would you recommend us? Yes
phil , bowling green
9

Brilliant

Great quality great price and arrived safely

  • Would you recommend us? Yes
Carole , Stamford
10

5 étoiles pour l'excellente communication avec la team

Team très réactive (24 à 48h) et qui apporte des réponses et solutions! Rien à dire sur le service. Tout s'est bien déroulé.

  • Nous recommanderiez-vous? Oui
DORIAN , Fauvillers
4

te lang onderweg en product 2 mnd over datum

Mijn bestelling werd pas geleverd 23 dagen na besteldatum, dat ben ik niet gewend van Dutch Expat Shop. Bovendien was een product al 2 maanden over de datum, heb ik dus moeten weggooien. Helaas, dit keer geen goede prestatie...

  • Aanbevelen? Nee
Linda , Prazeres

Reactie van het bedrijf

Hoi Linda, Bedankt voor je review. Het spijt me erg te horen dat je bestelling deze keer niet goed is verlopen. Dit is niet hoe we onze klantervaring willen hebben. Kun je contact met ons opnemen via [email protected] zodat we het probleem kunnen oplossen? Stuur alsjeblieft foto's van de producten die je hebt ontvangen. Met vriendelijke groet, Charlie

10

Excellent product.

Product was great. Delivery was quick. Informed every step of the process. Will do business here again.

  • Would you recommend us? Yes
Richard , Woodbridge
8

Still Waiting....Customs Nightmare

Ordering to product was easy enough, pricing seemed good that was August 12th. Product still hasn't arrived. Fedex called last week with the package stuck in Indianapolis customs because they said the shipper didn't provide the proper paperwork for entry. I have provided that from the FDA, but take was over a week ago and it's still not released according to Fedex website. So my review is mixed because I honestly don't know who is at fault - Dutch Expat or the US Government. Either way I'm thirsty!

  • Would you recommend us? Yes
Chris , Charlotte

Reactie van het bedrijf

Hi Chris, Thank you for your review. I am very sorry to hear that your order has still not arrived. I have checked and we did submit all of the requested paperwork to FedEx 2 weeks ago. I will contact FedEx to find out why your order has not yet been delivered and contact you via email as soon as I get an update. Kind Regards, Charlie

10

Fantastisch bedrijf

Na geen pakket te hebben ontvangen heeft Dutch Expat gelijk contact opgenomen met Post.nl Dank je wel.

  • Aanbevelen? Ja
Sylvia , Hellevoetsluis
10

Uitstekende service!

Soms is het even zoeken voor ons omdat we in Kreta wonen. Door de hitte in de zomer is het niet aangewezen om iets van chocolade producten te bestellen. Dit doen we dus in de winterperiode. Maar de producten zijn zo goed verpakt, iedere keer houden we ons hart vast als we de verpakking openen. Maar nog geen enkele keer is er een product dat gebroken aankwam, nog thans zijn de Kretenzers niet echt voorzichtig met de pakketten.Dank daarvoor en doe zo verder, we zijn echt zeer tevreden.

  • Aanbevelen? Ja
Marleen , Kreta
10

Heerlijke producten op tijd geleverd!!!

Altijd fijn als er iets komt van de Dutch Expat Shop, klein feestje hier thuis in Madrid!!!

  • Aanbevelen? Ja
Saskia , Madrid
5

al de kartonnen verpakkingen waren ingedeukt en enkele stuk

doosjes hagelslag stuk en maizena ingedeukt

  • Aanbevelen? Nee
RUDY , bourganeuf

Reactie van het bedrijf

Hoi Rudy, Bedankt voor je review. Het spijt me erg te horen dat je bestelling beschadigd is aangekomen. Zou je foto's van je beschadigde artikelen kunnen sturen naar [email protected], zodat we dit probleem voor je kunnen oplossen? Met vriendelijke groet, Charlie

10

Great products, great service

All orders of extremely tasty goods have been met with great efficiency. They have kept in touch if there was a problem sourcing an item and unless they can provide one similar or better, they have refunded. I can’t go to Belgium any more because of disabilities but they send a little bit to me. Highly recommend, I will continue to use in the future

  • Would you recommend us? Yes
Barry , Kettering
10

Easy to order and the cheese was packed well!

Very easy to order and the it came in less than a week! :) Will definitely order again!

  • Would you recommend us? Yes
Romina , Manila
9

Not good, broken bottle and lack of accountability

I had an issue with a bottle breaking in transit. Dutch Expat Shop responded to communications efficiently, keeping me informed dealing with Fedex and eventually refunded the whole order including the shipping. I was disappointed at first to have a damaged package but they turned a bad experience into best outcome possible. Will shop again knowing the stand behind an issues.

  • Would you recommend us? Yes
Reza , NY

Reactie van het bedrijf

Hi Reza, Thank you for your review. As I have explained in my emails to you, we are more than happy to issue a refund for the damaged items. We are waiting for a reply from FedEx as to see if they have assigned the claim you made with them to you, or if they have assigned it to us. Once we have received the reply from them, we can issue the refund if they have not already done so. Kind Regards, Charlie

Deze beoordeling is door de beoordelaar gewijzigd. Bekijk hier de originele beoordeling
×

Originele beoordeling

4

Not good, broken bottle and lack of accountability

Ordered 3 bottles of Picon that were apparently poorly packaged and one broken in transit making a mess. Local Fedex office called and asked if I wanted to refuse the package or would take delivery of the remaining bottles, I said I would get the other 2 thinking that Dutchexpat shop would take accountability and take care of me, send me a new bottle or refund the damage. Instead they have got me tied up in a never ending cycle of email with Fedex in Netherlands that clearly functions differently than in US, instead of them filing for a claim and take care of me, I am left chasing Fedex in another country. It was not my fault that bottles were poorly packed, sender does not want to take accountability. Disappointed as I was hoping to buy more from them.

  • Would you recommend us? No
Reza , NY

Reactie van het bedrijf

Hi Reza, Thank you for your review. As I have explained in my emails to you, we are more than happy to issue a refund for the damaged items. We are waiting for a reply from FedEx as to see if they have assigned the claim you made with them to you, or if they have assigned it to us. Once we have received the reply from them, we can issue the refund if they have not already done so. Kind Regards, Charlie

9

great experience

Very serious!

  • Would you recommend us? Yes
Roberto , Chiusi
10

Very fast shipping to the US!

Thank you for bringing a little taste of Holland to my family! You make my Dutch heart happy!

  • Would you recommend us? Yes
Scot , Saint John
7

Almost good

The beers were excellent as usual but two bottles were broken when I picked up the package

  • Would you recommend us? Yes
Walter Cristiano , Sondrio

Reactie van het bedrijf

Hi Walter, Thank you for your review. I am very sorry to hear that some of your items arrived damaged. Can you please send photos of the damaged products to [email protected] so that we can resolve this problem. Kind Regards, Charlie

10

Snelle correcte levering ondanks de zomerdrukte

Een week na de bestelling begin augustus ontving ik het pakketje met produkten. Dit vond ik uiterst snel want een andere vergelijkbare website kon de produkten pas na augustus leveren.

  • Aanbevelen? Ja
Djien , Langhirano, Italie
4

Disappointed

My order was 8 packs of Excellent coffee 250g, I received instead 4 packs and 1kg of Excellent beans types (which I don’t have a grinder for it) not to mention that I received it opned from the customs (which is not your fault. Additionally the expected day was on 10 aug, I received it today 28 The problem is im your regular customers.

  • Would you recommend us? No
Sultan , Riyadh

Reactie van het bedrijf

Hi Riyadh, Thank you for your review. I am very sorry to hear that an incorrect product was sent to you and that there was a delay with receiving your order. Can you please send photos of what you have received to [email protected] and we can find a resolution. Kind Regards, Charlie

Deze beoordeling is door de beoordelaar gewijzigd. Bekijk hier de originele beoordeling
×

Originele beoordeling

2

Disappointed

My order was 8 packs of Excellent coffee 250g, I received instead 4 packs and 1kg of Excellent beans types (which I don’t have a grinder for it) not to mention that I received it opned from the customs (which is not your fault. Additionally the expected day was on 10 aug, I received it today 28 The problem is im your regular customers.

  • Would you recommend us? No
Sultan , Riyadh

Reactie van het bedrijf

Hi Riyadh, Thank you for your review. I am very sorry to hear that an incorrect product was sent to you and that there was a delay with receiving your order. Can you please send photos of what you have received to [email protected] and we can find a resolution. Kind Regards, Charlie

10

*********

Fast delivery

  • Would you recommend us? Yes
Bjarne , Sweden
2

Olumsuz

Ürünlerim 1 aydır gelmedş

  • Bize tavsiye eder misiniz? Hayır
Ramazan , Aksaray

Reactie van het bedrijf

Hi Ramazan, Thank you for your review. I am very sorry to hear that your order has not yet arrived. I can see that it was released from customs on 25/08/25 and I have contacted PostNL to find out when it will be delivered. I have included you in my email to PostNL. Please contact us on [email protected] to discuss this further. Kind Regards, Charlie --------------------------------------------------------------------------------------------------- Merhaba Ramazan, Yorumunuz için teşekkür ederim. Siparişinizin henüz ulaşmadığını duyduğum için çok üzgünüm. 25/08/25 tarihinde gümrükten çıktığını görüyorum ve ne zaman teslim edileceğini öğrenmek için PostNL ile iletişime geçtim. PostNL'ye gönderdiğim e-postaya sizi de ekledim. Bu konuyu daha detaylı görüşmek için lütfen [email protected] adresinden bizimle iletişime geçin. Saygılarımla, Charlie

10

simply perfect and safe, even though it's far from where I live.

very good

  • Would you recommend us? Yes
Elton , Woburn
10

Amazing!! Fast and in perfect condition!!

First class

  • Would you recommend us? Yes
Abigail , Plymouth
10

Excellent despite a few issues.

Er was een fout op de website waardoor het verzendadres niet klopte, maar ze hebben dit opgelost en ik heb mijn bestelling perfect in het Verenigd Koninkrijk ontvangen. Ik was erg behulpzaam en de kwaliteit van de service was uitstekend. BB

  • Would you recommend us? Yes
Sarah , Sheffield

Bedrijfsgegevens

Steenbakkerstraat 1

2222 AT Katwijk

-

[email protected]

dutchexpatshop.com/nl/

Over Dutch Expat Shop

Dutch Expat Shop (Belgian Expat Shop, Typical Dutch Stuff and Dutch Baby Shop) is the largest online shop where you can order - wherever you are - 28,000 typically Dutch and typical Belgian products!! We ship worldwide within 4 business days! Enjoy only the best from Holland and from Belgium!

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