Nederlands
8,3
1.154 beoordelingen in de laatste 12 maanden
85% beveelt ons aan

Reviews voor Dutch Expat Shop

  • Totaal score 8.8
  • Totaal aantal beoordelingen 8.965
  • Beveelt ons aan 91%
  • Aantal keer bekeken 105.923

Filters

10

Uitstekende service!

Soms is het even zoeken voor ons omdat we in Kreta wonen. Door de hitte in de zomer is het niet aangewezen om iets van chocolade producten te bestellen. Dit doen we dus in de winterperiode. Maar de producten zijn zo goed verpakt, iedere keer houden we ons hart vast als we de verpakking openen. Maar nog geen enkele keer is er een product dat gebroken aankwam, nog thans zijn de Kretenzers niet echt voorzichtig met de pakketten.Dank daarvoor en doe zo verder, we zijn echt zeer tevreden.

  • Aanbevelen? Ja
Marleen , Kreta
10

Heerlijke producten op tijd geleverd!!!

Altijd fijn als er iets komt van de Dutch Expat Shop, klein feestje hier thuis in Madrid!!!

  • Aanbevelen? Ja
Saskia , Madrid
5

al de kartonnen verpakkingen waren ingedeukt en enkele stuk

doosjes hagelslag stuk en maizena ingedeukt

  • Aanbevelen? Nee
RUDY , bourganeuf

Reactie van het bedrijf

Hoi Rudy, Bedankt voor je review. Het spijt me erg te horen dat je bestelling beschadigd is aangekomen. Zou je foto's van je beschadigde artikelen kunnen sturen naar [email protected], zodat we dit probleem voor je kunnen oplossen? Met vriendelijke groet, Charlie

10

Great products, great service

All orders of extremely tasty goods have been met with great efficiency. They have kept in touch if there was a problem sourcing an item and unless they can provide one similar or better, they have refunded. I can’t go to Belgium any more because of disabilities but they send a little bit to me. Highly recommend, I will continue to use in the future

  • Would you recommend us? Yes
Barry , Kettering
10

Easy to order and the cheese was packed well!

Very easy to order and the it came in less than a week! :) Will definitely order again!

  • Would you recommend us? Yes
Romina , Manila
9

Not good, broken bottle and lack of accountability

I had an issue with a bottle breaking in transit. Dutch Expat Shop responded to communications efficiently, keeping me informed dealing with Fedex and eventually refunded the whole order including the shipping. I was disappointed at first to have a damaged package but they turned a bad experience into best outcome possible. Will shop again knowing the stand behind an issues.

  • Would you recommend us? Yes
Reza , NY

Reactie van het bedrijf

Hi Reza, Thank you for your review. As I have explained in my emails to you, we are more than happy to issue a refund for the damaged items. We are waiting for a reply from FedEx as to see if they have assigned the claim you made with them to you, or if they have assigned it to us. Once we have received the reply from them, we can issue the refund if they have not already done so. Kind Regards, Charlie

Deze beoordeling is door de beoordelaar gewijzigd. Bekijk hier de originele beoordeling
×

Originele beoordeling

4

Not good, broken bottle and lack of accountability

Ordered 3 bottles of Picon that were apparently poorly packaged and one broken in transit making a mess. Local Fedex office called and asked if I wanted to refuse the package or would take delivery of the remaining bottles, I said I would get the other 2 thinking that Dutchexpat shop would take accountability and take care of me, send me a new bottle or refund the damage. Instead they have got me tied up in a never ending cycle of email with Fedex in Netherlands that clearly functions differently than in US, instead of them filing for a claim and take care of me, I am left chasing Fedex in another country. It was not my fault that bottles were poorly packed, sender does not want to take accountability. Disappointed as I was hoping to buy more from them.

  • Would you recommend us? No
Reza , NY

Reactie van het bedrijf

Hi Reza, Thank you for your review. As I have explained in my emails to you, we are more than happy to issue a refund for the damaged items. We are waiting for a reply from FedEx as to see if they have assigned the claim you made with them to you, or if they have assigned it to us. Once we have received the reply from them, we can issue the refund if they have not already done so. Kind Regards, Charlie

9

great experience

Very serious!

  • Would you recommend us? Yes
Roberto , Chiusi
10

Very fast shipping to the US!

Thank you for bringing a little taste of Holland to my family! You make my Dutch heart happy!

  • Would you recommend us? Yes
Scot , Saint John
7

Almost good

The beers were excellent as usual but two bottles were broken when I picked up the package

  • Would you recommend us? Yes
Walter Cristiano , Sondrio

Reactie van het bedrijf

Hi Walter, Thank you for your review. I am very sorry to hear that some of your items arrived damaged. Can you please send photos of the damaged products to [email protected] so that we can resolve this problem. Kind Regards, Charlie

10

Snelle correcte levering ondanks de zomerdrukte

Een week na de bestelling begin augustus ontving ik het pakketje met produkten. Dit vond ik uiterst snel want een andere vergelijkbare website kon de produkten pas na augustus leveren.

  • Aanbevelen? Ja
Djien , Langhirano, Italie
4

Disappointed

My order was 8 packs of Excellent coffee 250g, I received instead 4 packs and 1kg of Excellent beans types (which I don’t have a grinder for it) not to mention that I received it opned from the customs (which is not your fault. Additionally the expected day was on 10 aug, I received it today 28 The problem is im your regular customers.

  • Would you recommend us? No
Sultan , Riyadh

Reactie van het bedrijf

Hi Riyadh, Thank you for your review. I am very sorry to hear that an incorrect product was sent to you and that there was a delay with receiving your order. Can you please send photos of what you have received to [email protected] and we can find a resolution. Kind Regards, Charlie

Deze beoordeling is door de beoordelaar gewijzigd. Bekijk hier de originele beoordeling
×

Originele beoordeling

2

Disappointed

My order was 8 packs of Excellent coffee 250g, I received instead 4 packs and 1kg of Excellent beans types (which I don’t have a grinder for it) not to mention that I received it opned from the customs (which is not your fault. Additionally the expected day was on 10 aug, I received it today 28 The problem is im your regular customers.

  • Would you recommend us? No
Sultan , Riyadh

Reactie van het bedrijf

Hi Riyadh, Thank you for your review. I am very sorry to hear that an incorrect product was sent to you and that there was a delay with receiving your order. Can you please send photos of what you have received to [email protected] and we can find a resolution. Kind Regards, Charlie

10

*********

Fast delivery

  • Would you recommend us? Yes
Bjarne , Sweden
2

Olumsuz

Ürünlerim 1 aydır gelmedş

  • Bize tavsiye eder misiniz? Hayır
Ramazan , Aksaray

Reactie van het bedrijf

Hi Ramazan, Thank you for your review. I am very sorry to hear that your order has not yet arrived. I can see that it was released from customs on 25/08/25 and I have contacted PostNL to find out when it will be delivered. I have included you in my email to PostNL. Please contact us on [email protected] to discuss this further. Kind Regards, Charlie --------------------------------------------------------------------------------------------------- Merhaba Ramazan, Yorumunuz için teşekkür ederim. Siparişinizin henüz ulaşmadığını duyduğum için çok üzgünüm. 25/08/25 tarihinde gümrükten çıktığını görüyorum ve ne zaman teslim edileceğini öğrenmek için PostNL ile iletişime geçtim. PostNL'ye gönderdiğim e-postaya sizi de ekledim. Bu konuyu daha detaylı görüşmek için lütfen [email protected] adresinden bizimle iletişime geçin. Saygılarımla, Charlie

10

simply perfect and safe, even though it's far from where I live.

very good

  • Would you recommend us? Yes
Elton , Woburn
10

Amazing!! Fast and in perfect condition!!

First class

  • Would you recommend us? Yes
Abigail , Plymouth
10

Excellent despite a few issues.

Er was een fout op de website waardoor het verzendadres niet klopte, maar ze hebben dit opgelost en ik heb mijn bestelling perfect in het Verenigd Koninkrijk ontvangen. Ik was erg behulpzaam en de kwaliteit van de service was uitstekend. BB

  • Would you recommend us? Yes
Sarah , Sheffield
10

Tout c'est bien passé.

Dutch Expat Shop est l'un des seuls commerçants à proposer la "olde english marmalade" que j'aime beaucoup. J'ai eu donc la chance de bénéficier de la livraison de ce produit. Merci à vous.

  • Would you recommend us? Yes
Alain , ST REMY LES CHEVREUSE
10

Great

Very reliable.

  • Would you recommend us? Yes
Hrvoje , Zagreb
10

Nostalgie in een potje.

Ik weet niet beter dan dat er ook een pot cocktailsaus van Devos & Lemmens met schotse whisky op tafel staat bij feestjes en partijen in mijn familie. Dat gaat van generatie op generatie. Helaas zijn ze steeds slechter te vinden in winkels en toen vond ik jullie. Af en toe koop ik een paar potjes, voor wie het mist en natuurlijk ook voor mezelf. Bij mij hoort de saus vooral bij een gezellige fondue. Dus de Dutch Expat Shop is ook voor dicht bij huis. En wordt keurig en stevig ingepakt geleverd. En steeds vaker zie ik bij jullie producten die in Nederland in supermarkten of speciaalzaken slecht of niet verkrijgbaar zijn. Fijn dat jullie er zijn !

  • Aanbevelen? Ja
Ingrid , Amsterdam
10

Fully satisfied

The products I ordered arrived on time and in good state

  • Would you recommend us? Yes
Claude , Bruxelles
10

Quick service

Good website, speedy action on ordering

  • Would you recommend us? Yes
Marg , Valbonne
10

Very smooth and customer oriented interaction. Fast delivery.

It was my first order with the Dutch Expat Shop, and it was a truly positive, motivating experience. There was a little "hickup" with the money transfer, and the team managed this well and with high customer attention. The delivery of the goods (to Switzerland) was suprisingly fast. I will definitely order again! Thank you.

  • Would you recommend us? Yes
Marco , Luzern
8

easy booking, no phone contact

The booking process was easy to handle, but unclear delivery dates, changes between emails and SMS, delivery was finally good.

  • Would you recommend us? Yes
Renate , Skibbereen
7

Goed product maar teveel betaald voor het transport

De bolletje oercrackers waren goed verpakt en vers maar aangezien ik extra heb betaald voor een snellere levering, is het jammer dat het pakketje er langer over gedaan heeft dan aangegeven. Ook misleidend is het feit dat er op de site staat, levering in 3 dagen en dat bij betaling blijkt dat er dan nog 3 dagen transport bij komen.

  • Aanbevelen? Ja
Rianne , SAINT-APOLLINAIRE-DE-RIAS
10

Goed in kwaliteit en goede verzorging van de Roggebrood is verstuurd.

Goede ervaring voor deze winkel.

  • Aanbevelen? Ja
Elisabeth , Purmerend

Bedrijfsgegevens

Steenbakkerstraat 1

2222 AT Katwijk

-

[email protected]

dutchexpatshop.com/nl/

Over Dutch Expat Shop

Dutch Expat Shop (Belgian Expat Shop, Typical Dutch Stuff and Dutch Baby Shop) is the largest online shop where you can order - wherever you are - 28,000 typically Dutch and typical Belgian products!! We ship worldwide within 4 business days! Enjoy only the best from Holland and from Belgium!

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