Reviews voor Dutch Expat Shop

but: expensive - cause of this 4 instead of 5 stars

Quick and easy - love it .

Overall, my experience during the last four or five deliveries has been excellent. The last delivery however, attracted $51.90 of GST which is a first. Not sure if baby milk is GST free for entry into Singapore but the waybill stated the goods being delivered was ‘shampoo’? Perhaps shampoo is an item that attracts GST. I have paid the GST and the goods were delivered.

Wonende in Japan is het heel moeilijk om aan Belgische produkten te geraken. Al 10 jaar sukkel ik ermee. Per toeval vond ik de Dutch expat site, alles wat ik zocht aan redelijke prijs, goed verpakt en zeer snelle verzending. Perfect! Zonder twijfel een repeater.

Unfortunately I have put several orders of multiple cans of formula from here because it is cheaper than the states. But oh my gosh the delivery is so ridiculously slow. If you are buying from here expect at least a month for your shipment from the day you order. What is more frustrating is that their tracking doesn’t give specific details so you don’t even know when to expect the parcel and worst of it is their service. I have reached out to them three times and I only got response once when I sent an angry email only to tell me to calm down. I wanted to recommend this site to my friends who also give their babies hipp since it is cheaper but most of them actually would rather pay the extra bucks to buy from another site hearing about how long it takes.

as im from Europe, im always missing hone food. so this was the perfect choice ive ever made. thank you so much. fast delivery.

In general we are happy with the product offering and we chose the most expensive shipping option which brought our products within 7 working days (in 2 different batches) instead of the guidelines of 3 working days. All fine and we were happy to get the products within a reasonable timeline. Unfortunately some of the products were damaged. Understand that happens, but as the shipping costs were 235Euro's I measured it to the gram to optimize the cost. I know this is not within your control, but it would be good to get an option to either get the refund or to be able to re-ship it. Same with an item that was not available; I did not get the opportunity to ask for a replacement item. @Mark gave me feedback how your company looks at replacement items (as this is the option I chose), but it would be good to send an email to check if the item can be replaced with something else. Especially with returning customers, which I am. Constructive feedback. Thank you

Hassle free experience delivered rum promptly and good communication wish you did 1 litre bottles of stroh 60% rum, tried to order this from spain but failed on 2 occasions.

Good response. Items are well wrapped and it all arrived on time and in good order

They had exactly what I was looking for. I wish shipping wasn’t so expensive or I would order more and more regularly. But I guess that makes me savor my Mentos that much more

We discovered this product in Aruba recently 6 people all total and we were enamered with these cookies. So when i got back to the states I looked up the Web site and ordered 60 Boxes and we are splitting these un 20 boxes for each couple.

Good service! Good communication by email. Products arrived in good condition. We will be ordering again next month!

I can't lie. It has been an amazing experience and very swift as well! No hiccups and everything arrived in good condition. Well except for 1 bag of chips that popped open, but that is a minor thing.

Spoiled for choice. So much to choose from. Ordering was straightforward. Delivery was really quick too, considering it came from a different country. Opdated throught the whole process. Will definitely be back

So bad! I will never order again with you! 4 e-mails swnt with priority even trough your website, no one answered! Tracking system gave is SHIT!!!! not updated and clear! You're the worse and unrespectful company ever!

received my goods in perfect order but when I queried the date on the cheese I did not get a reply. Have recommended you on Dutchies in the UK

Na een paar dagen kreeg ik al de track en trace code maar daarna gebeurde er niks. Pakket kwam maar niet bij PostNL. Uiteindelijk na 2 weken en 3 mails later kwam er een reactie terug dat het product blijkbaar niet leverbaar is en geld teruggestort zou worden. Maar het product was wel nog gewoon te bestellen op de site ? Voelde me een beetje aan het lijntje gehouden.

There is nothing to complain about.

I have ordered twice and its great to have belgian food. The process is straightforward and well packaged.

Great stock and good quality. Arrived quickly in the UK and, as always, very safely packaged. Very reasonable postage. Keeps us well supplied with Dutch goodies and prevents 'withdrawal symproms' from our favourite products from home!

The order was easy to make although the website could be easier to use. Once order was made, the package was sent with relative ease and it was good that I could follow the parcel.

I ordered baby formula, the overall experience is very good, just wish my email inquiries were answered to avoid confusion. other than communication issues, everything is perfect. BTW, order is ti USA

Orders really well packed d delivered in a good time scale. Just one thing, I ordered 3 Jumbo sugar free ontbijt koek but only received 2. I would be happy to receive one more It doesn't have to be the same make as long as it is sugar free or low in sugar. Thank you very much for your service on which I have to rely even more now since Brexit Hartelijke groeten Patricia Bakker

It was my first time ordering something, so all good till now.

I bought frozen snacks, they came very fast and everything was OK at arrival