I wish you could write to me in English
This was the only store where I could find Japanese black bean tea, so I'm very happy about that. 5 out of 5, A++, would buy again and all that.
However, being a Swede, I can't speak a single word of Dutch. I managed to navigate your webshop through sheer luck and a lot of Google Translate. When communicating with your customer service, you wrote to me in Dutch, and I replied in English. Everything still worked out, but it would have been a lot easier if you had switched to English at some point :)
Still, your product and service was good. Thank you for the tea (it tastes really good btw!), I'll probably order more in the future.