Has a total of 2,146 reviews with an overall score of 9.2
Review overzicht
Positief sentiment97%
Customers consistently highlighted fast delivery and responsive service. The ordering process is easy to use and reliable, with staff that are helpful. Many buyers note good value and a broad product range. Overall, Sailcenter is seen as a dependable partner for sailing gear.
Sterke punten
Fast delivery
Helpful staff
Wide product range
Gebaseerd op 120 reviews
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6
Good products but delivery and communication took too long
I ordered few items for personal pickup at a sailing event, and my order was confirmed. Unfortunately, no one was there when I arrived, and I couldn’t find a phone number to contact them.
It later turned out that one part wasn’t available and would have to be shipped. After three emails, I received a response six days later. The package was then sent, but one item was missing, so they had to ship again. In total, it took about a month for everything to arrive.
On the positive side, communication improved significantly after the initial delay. They also added some extra items I requested to the second shipment and didn’t charge me for shipping. Their attitude was helpful and fair, and the products themselves are perfectly fine.
Still, if I had known the process would take this long, I probably would have ordered elsewhere or arranged delivery differently. By the time everything arrived, summer and the sailing season were almost over.
Beveelt aan
18 September 2026
Istvan
Budapest
10
Amazing
Always helpful, always understanding, always ready and trouble free experience, best shop in sailing in the world, absolutely.
Beveelt aan
17 September 2026
Can
Istanbul
10
Nothing but the best!
I have been an online client for some years and I have always found high quality equipment, boats and reliable purchases delivered in perfect conditions. Good client support and fast deliveries.
Beveelt aan
17 September 2026
Miguel
Faro - Portugal
10
Good service
The site operated efficiently, with all goods delivered on time and according to schedule.
Beveelt aan
16 September 2026
RICARDO
Rio de Janeiro
6
Fast delivery
The battery I bought did not work . I dont know if it is the battery or the compass.
Beveelt aan
16 September 2026
Sven
Alingsås
10
Toppen
Toppen
Beveelt aan
15 September 2026
Hans
Torslanda
10
Excellent Service & Fast Delivery
Great experience with Sailcenter. We ordered all our Optimist equipment from them and everything arrived quickly and was in stock as expected. Great customer service too, very helpful and responsive whenever we had a question. Definitely recommend!
Beveelt aan
14 September 2026
Martina
Bratislava
10
fast and meets quality
fast and meets quality
Beveelt aan
13 September 2026
Artis
Riga
10
Fast delivery, good service
Fast delivery, good service.
Beveelt aan
11 September 2026
Christian
Friedrichshafen
10
Product ordered was delivered in time
Nice that the product was in stock so i could receive it within days.
Beveelt aan
9 September 2026
Maarten
Zeist
Reactie van Sailcenter
Hi Maarten, thank you for the great review! A Universal Flexjoint may be a small part, but it’s one you don’t want to wait for. We’re glad we had it in stock and could get it to you within just a few days.
10
Super
Heel goed geholpen. Vriendelijke, enthousiaste en kundige verkoper
Beveelt aan
9 September 2026
Nina
Amsterdam
Reactie van Sailcenter
Wat ontzettend leuk om te horen, Nina! We geven je mooie complimenten natuurlijk door aan Roemer. Heel veel plezier met de junior zeilpakken van Gill en Windesign en met alle avonturen op het water!
9
Excellent
No problem with order and shipping to Sweden. Thanks!
Beveelt aan
6 September 2026
Patrik
Höganäs, Sweden
Reactie van Sailcenter
Hi Patrik, many thanks for your kind feedback. From keeping perfect time on the water to protecting the Optimist back on shore, it was a lovely set of gear to send your way. Enjoy it, and happy sailing in Sweden!
10
Vlotte service
Vlotte en nette service.
Beveelt aan
5 September 2026
Hendrik+Jan
Zuidhorn
Reactie van Sailcenter
Dank voor je mooie beoordeling, Hendrik Jan. Met deze verzameling onderdelen kan de boot er weer even tegenaan. Goed om te horen dat onze service net zo vlot verliep als gehoopt!
10
Always easy
They have the parts you need when you need them
No issue even with international shipping
Beveelt aan
5 September 2026
Scott
Halifax
Reactie van Sailcenter
Hi Scott, we love knowing that our 29er parts are helping sailors on the other side of the Atlantic. Great that the gelcoat reached you in Canada smoothly. Good luck with the repair and happy sailing!
10
Easy, reliable, quick
Purchasing a spare part could not have been easier.
Beveelt aan
3 September 2026
Oliver
Hamburg
Reactie van Sailcenter
A Bahia without a rudder stock pin won’t get you very far. That’s why we’re glad we could get you sorted quickly and easily with the right spare part. Thanks, Oliver! See you next time!
10
Fantastic service
Special thanks to Luke, who accommodated my requests regarding the shipment
Beveelt aan
1 September 2026
Ilja
Riga
Reactie van Sailcenter
Yess, in Dutch we say 'Luke is een toppertje' - meaning he is the best! Thank you for the perfect score, Ilja! We’re delighted that everything went smoothly with your shipment to Latvia. I will pass it on to Luke :)
10
Très bien
Bonjour
Très satisfait de ma commande.
Expédition Très rapide et bien emballée.
Articles correspondant à la description.
Très bon site
Beveelt aan
1 September 2026
Francois+
France
Reactie van Sailcenter
Merci beaucoup pour cette excellente note, François ! Nous sommes ravis que vos pièces pour le Dart 18, notamment le nouveau footstrap, soient arrivées rapidement et bien emballées. Votre catamaran est prêt pour de nouvelles aventures !
10
As expected
Got what we wanted in time.
Beveelt aan
20 August 2026
Tarmo
Haabneeme
Reactie van Sailcenter
Thanks for the 10, Tarmo! We’re pleased everything went smoothly and your new ILCA 4 sail and battens reached you in time. We hope the new setup brings you plenty of enjoyable sailing!
1
I have made a 600€ purchase and it never arrived, they didn’t refund me .
I have made a 600€ purchase and it never arrived. Sailcenter did not redound me.
Beveelt niet aan
20 August 2026
ana carolina
Porto Alegre
Reactie van Sailcenter
We’re very sorry that your order has not reached you, Ana Carolina. The parcel was sent to the hotel provided as the delivery address, but the expected delivery date was after your departure. We are already in contact with you and are actively working to clarify the parcel’s status and find a suitable solution.
6
Quality Issues
Ordered the new ILCA 4 sail MkII package, with sail numbers mounted + battens and telltales. Telltales were not mounted, and it was impossible to find a reliable source for their positioning on the new MkII sail. Then one of the sail battens lost its end cap on the first sailing session. I would have expected better quality at that price.
Beveelt niet aan
18 August 2026
Per
Stockholm
Reactie van Sailcenter
Thank you for sharing your experience. A loose batten end cap during the first sailing session is understandably frustrating. These caps are factory-fitted, but unfortunately one can occasionally come loose. Telltale placement can also vary by personal preference, and our sets normally come with instructions. We’re pleased that everything has since been resolved and wish you plenty of enjoyable sailing with your new ILCA 4 MkII sail.
9
Super Service, nett und Kompetent
Es hat alles super geklappt
Beveelt aan
13 August 2026
Dirk
Everswinkel
Reactie van Sailcenter
Vielen Dank für die tolle Bewertung, Dirk! Schön, dass der Umtausch Ihrer Zhik-Trapezweste so unkompliziert geklappt hat und die größere Größe schnell auf den Weg gebracht werden konnte. Viel Freude damit auf dem Wasser!
10
It was great!
It was very efficient, from placing the order to receiving it in a very short time and being able to bring the needed gear to the regatta! Thank you!!
Beveelt aan
12 August 2026
Daniela
Miami
Reactie van Sailcenter
What a great review, thank you, Daniela! Making sure your new Zhik gear arrived in time for the regatta was our pleasure. We’re proud to have had you as a customer through Team USA since 2022. Here’s to many more great regattas!
7
prima
goede service en snelle levering
Beveelt aan
11 August 2026
piet
wormer
Reactie van Sailcenter
Fijn dat alles naar wens is verlopen, Piet! Bedankt voor je compliment over onze service. We hopen dat de Laser clew strap en ringetjes goed van pas komen tijdens het zeilen, maar dat gaat vast goed komen :)
9
Fast delivery and great products
Fast and accurate
Beveelt aan
11 August 2026
Alfons
Elahuizen
Reactie van Sailcenter
Thank you for your great review, Alfons! “Accurate” is a word we love to hear. It can be a challenge sometimes, but we always do our very best. We’re glad your stopper ball and trapeze accessories arrived quickly and exactly as expected!
10
Fantastic
Always a very nice assistance .Really at the Top
Beveelt aan
11 August 2026
BENEDETTO
Montignoso
Reactie van Sailcenter
Thank you for the fantastic review! We’re delighted that you’re so happy with our assistance. We hope the new equipment for your Velocitek compass serves you well on the water!
Review overzicht
Positief sentiment97%
Customers consistently highlighted fast delivery and responsive service. The ordering process is easy to use and reliable, with staff that are helpful. Many buyers note good value and a broad product range. Overall, Sailcenter is seen as a dependable partner for sailing gear.
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