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137 reviews in the last 12 months
Geverifieerde reviews
Top beoordeeld
Review overzicht
Customers consistently highlighted fast delivery and responsive service. The ordering process is easy to use and reliable, with staff that are helpful. Many buyers note good value and a broad product range. Overall, Sailcenter is seen as a dependable partner for sailing gear.
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Gebaseerd op 120 reviewsShopping costs increased by 50% to 8,95 for a Tiny parcel. Company ignored my comment!!
Beveelt niet aan
17 June 2026
Jenny
Herrsching
Dear Jenny,
Thank you for your feedback. We are sorry for the confusion regarding the shipping costs and understand that this felt disappointing.
The €5.95 rate is our standard shipping cost within the Netherlands. For standard parcels to Germany, the shipping cost is €8.95, as listed on our website. We have noticed that the automatic shipping calculation may not always have been displayed correctly and have asked our website developer to investigate this.
Your comment was not intentionally ignored. Our warehouse team shipped the order immediately to avoid any delay, and the issue was reported internally afterwards. As a gesture of goodwill, we have refunded the €3.00 difference to you.
We sincerely apologize for the inconvenience and hope this explanation clarifies the situation.
Regards,
Jelien
Execellent services Fast !
Beveelt aan
17 June 2026
giuseppe
Bari
Fast is what we aim for! Thank you and see you next time!
Commande reçue 3 jours après en France
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17 June 2026
Tracy+
Marseille
Yayy!! Thank you for your kind words. We're very happy to hear everything arrived quickly and smoothly. Our warehouse team loves seeing reviews like yours — they put a lot of effort into getting orders packed and shipped as fast as possible.
Enjoy your new sailing gear, and hopefully we'll be sending another package to sunny Marseille again soon!
Schnelle Lieferung und professionelle Abwicklung. Perfekt! Grüße aus Germany
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16 June 2026
Alex
Berlin
„Perfekt!“ – das ist wohl unser Lieblingswort auf Deutsch!
Viele Grüße aus den Niederlanden ⛵
Ihr Sailcenter-Team
Reliable
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16 June 2026
Frans
Willemstad, Curacao
Hi Frans,
Reliable — we'll happily take that compliment! 😊
Thank you for your review all the way from Curaçao. It's great to hear that you were happy with both our service and communication.
Enjoy your sailing gear, and hopefully we'll be sending another package across the ocean to you soon!
Sehr guter und reaktionsschneller Aftersales-Service
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16 June 2026
Reinhard
Dillingen
Vielen Dank, Reinhard! Schön, dass wir Ihnen schnell weiterhelfen konnten. Und sollte in Ihrem Verein wieder Segelmaterial auf der Wunschliste stehen, sind wir gerne wieder für Sie da.
Freundliche und engagierte Beratung im SAILCENTER Muiderzand, schnelle Lieferung bei online Bestellung. Wir sind glücklich, einen so tollen Fachhandel direkt an unserem Strandkatamaran-Liegeplatz zu haben.
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15 June 2026
Eckhard
Wilnsdorf
Danke, Eckhard, für diese tolle Bewertung. Einen Fachhandel direkt am Strandkatamaran-Liegeplatz zu haben, klingt nach einer ziemlich perfekten Kombination. Schön, dass Sie unsere Beratung in Muiderzand und die schnelle Lieferung so positiv erlebt haben. Wir freuen uns, Sie bald wieder bei uns zu sehen.
Ich brauchte für unsere Laser Bahia ein Ersatzteil. Dieses wurde mir super schnell besorgt. Vielen lieben Dank dafür
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15 June 2026
Silke
Erkelenz
Vielen Dank, Silke! Schön, dass wir das passende Teil für eure Laser Bahia schnell finden konnten. Viel Spaß auf dem Wasser!
very good communication and shipping
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14 June 2026
Veronika
Vresina
Thanks a lot, Veronika! Great communication and smooth shipping are exactly what we aim for, so it’s lovely to read that this was your experience with us.
Very good
Beveelt aan
10 June 2026
PJ
Rotterdam
Thanks PJ! Short review, big smile on our side. Hope to see you back at Sailcenter soon!
Good communication, website transparency and fast delivery
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10 June 2026
Ivan
Slovakia
Thank you for your lovely review, Ivan! We still think your order was a brilliant one: pink trolley wheels, pink buoyancy bags and a destination in Slovakia. Pretty hard to beat. We’re glad the communication and delivery were just as good as the colour choice. See you next time!
Purchased 4 items. 3 were sent correctly, one was sent in error. Of the 4 original items I returned the one sailcenter sent in error plus another item that was too big in size. The former was refunded immediately and the latter was properly reimbursed after the delay stated in their T&C.
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10 June 2026
Roberto
Jonquerettes
Hi Roberto,
Thank you for your review. I actually tried to call you today to personally apologise and explain the situation.
The refund for the gloves we sent incorrectly was processed immediately, as this was our mistake. While we work with a double-check system to prevent errors, unfortunately mistakes can still happen from time to time. This order was processed during a period in which we were training a new team member, although of course that does not excuse the error. The trousers, however, were returned and received by us at a later date and were therefore handled separately as a standard return. This refund was processed within our published return processing time of 7–14 days. We understand that waiting for a refund can be frustrating and apologise for the inconvenience.
As a small team, we do our best to process returns as quickly as possible while maintaining the level of service our customers expect from us. We appreciate your feedback and thank you for your order.
Best regards,
Jelien
Deze beoordeling is door de beoordelaar gewijzigd. Bekijk hier de originele beoordeling
RZvGouda heeft haar 8 RS Feva gerefit en geupgrade met een aantal race-packs, Sailcenter heeft hiervoor het grootste deel van de hardware vlot geleverd.
Beveelt aan
6 June 2026
Zeilklussenploeg RZvGouda
Reeuwijk
Bedankt! Mooi om te horen dat we konden bijdragen aan het refitproject van jullie RS Feva-vloot. Veel plezier op het water met de vernieuwde boten!
Parfait
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5 June 2026
sophie
Cannes
Merci Sophie ! Simple et parfait — nous adorons ça 😊
Direct answers, no delays, high professionalism
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2 June 2026
EVAN
THESSALONIKI
Woohoo thank you Evan!
Good quality fast delivery, all perfect
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2 June 2026
Javier+
Cambrils
Appreciate it, Javier! Hope the new RS Feva cover keeps your boat looking great for years to come!
Very good shop and e-shop. Very quick delivery, almost on same day.
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2 June 2026
Raivo
Tallinn
Thanks Raivo! "Almost same day" is about the best compliment a webshop can get :)
It's very easy to place an order and the delivery is fast.
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22 May 2026
Vladimirs
Riga
Thanks! Always nice to hear sailors in Latvia are finding us too!
Quick order processing and helpful staff when you contact them.
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19 May 2026
Kajsa-Lotta
Motala
Cheers Kajsa-Lotta! Helpful staff and quick processing make a great combo :)
Enige vertraging met de aflevering maar daar konden ze niks aan doen
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18 May 2026
Marco
Badhoevedorp
Fijn Marco! Ik zie inderdaad dat de bestelling op 29 april is verstuurd en op 1 mei is geleverd. Meestal is het binnen Nederland via PostNL: vandaag verstuurd, morgen in huis 😊 Maar, rond feestdagen zoals Koningsdag loopt er helaas soms wat vertraging op bij de bezorgdiensten. Fijn in ieder geval dat je ook zag dat het niet aan ons lag 😉
Dank voor je bestelling en hopelijk tot de volgende keer!
Eerste bestelling, maar zeker niet de laatste
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16 May 2026
Stefan
Ronse
Super om te horen Stefan! Tot de volgende keer!
Very fast delivery. Took advantage of a business trip for a meeting in the Netherlands. Delivery very fast to the hotel. Perfect material.
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14 May 2026
Cheryl
Lausanne
Appreciate the kind words, Cheryl — reviews like this mean a lot to our team!!
Excellent service
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13 May 2026
Manuel+alejandro
San Fernando
Thanks so much! We’ll keep doing our best ⛵
Sehr freundliche Kommunikation und unkomplizierte Abwicklung
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12 May 2026
Sebastian
Muc
Danke Sebastian! Freundlich und unkompliziert — genau so soll es sein 😊
Prompt and courteous service
Beveelt aan
11 May 2026
Iacopo
Clevedon U.K.
Cheers Iacopo! Hope the new sail brings you plenty of great sessions on the water.
Marinaweg 16
1361 AC Almere
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Retail, E-Commerce
Specializations
Consumer products, Electronics
Webshops
