English
9.4
105 reviews in the last 12 months
93% recommends your company

Reviews for Sailcenter

  • Total score 9.2
  • Total number of reviews 2,023
  • Recommendations 97%
  • Page views 48,280

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10

Always good service

In every way, Sailcenter is an excellent partner for our Sailingschool; Zeilschool Pean.

  • Would you recommend us? Yes
Wytse , Nes-Akkrum
10

Raccomandati

Ottimo assortimento di prodotto per la vela, esperienza con la fase di scelta ed acquisto ottima. Complimenti.

  • Ci consiglieresti? Si
Giampiero , Senigallia, Italia
9

Prima!

Prima ervaring, heb eind december een okkazie Ilca 7 gekocht, bootje werd netjes afgeleverd in Belgie, prima service van Roemer (advies en verkoop) en Eduardo (advies en transport).

  • Aanbevelen? Ja
Tom , Boom
10

I'm very satisfied

Very proffesional and quick delivery!

  • Would you recommend us? Yes
Raivo , Tallinn
10

They go the extra mile

During the Palamós regatta, the Sailcenter team went above and beyond for us. They handle everything from repairs to new equipment with professionalism and efficiency. In our case, they managed a rudder repair smoothly and, after finishing their own logistics for the day, even located our boat and stored it inside so we wouldn’t have to wait. Proactive, reliable and genuinely supportive of young sailors and their families which is invaluable after four tiring days. Highly recommended.

  • Would you recommend us? Yes
Cheryl , Lausanne
9

Very good experience

If something is out of stock, SC adis if I want o to wait or refund. Fast delivery

  • Would you recommend us? Yes
Filipe , Lisboa
10

Impeccable

Best online store, easy and safe to shopping online, fast order process and delivery

  • Would you recommend us? Yes
John , Hong Kong
8

Everything was good

it was ok

  • Would you recommend us? Yes
Miodrag , Belgrade

Response from the business owner

Dear Miodrag, Thank you for your review and for your order. We would like to clarify that the shipping emails are automatically generated by our shipping provider. Since you entered a German delivery address, their system automatically sent the tracking updates in German. Thankfully it was not Dutch :) All emails sent directly by us — including your order confirmation and the notification that your package was packed — were sent to you in English. We apologize for any confusion caused by this automation. Unfortunately, we are not able to manually adjust the language of the shipping provider’s tracking emails based on individual preferences when a German address is provided. We appreciate your feedback and your recommendation, and we hope you are enjoying your order. Its good to hear that everything else, apart from the German email, was good!! Kind regards, Team Sailcenter

This review has been modified by the reviewer. Click here to see the original review
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Original review

5

Everything was good except...

All emails and your communication is in dutch? Are you serious?

  • Would you recommend us? Yes
Miodrag , Belgrade

Response from the business owner

Dear Miodrag, Thank you for your review and for your order. We would like to clarify that the shipping emails are automatically generated by our shipping provider. Since you entered a German delivery address, their system automatically sent the tracking updates in German. Thankfully it was not Dutch :) All emails sent directly by us — including your order confirmation and the notification that your package was packed — were sent to you in English. We apologize for any confusion caused by this automation. Unfortunately, we are not able to manually adjust the language of the shipping provider’s tracking emails based on individual preferences when a German address is provided. We appreciate your feedback and your recommendation, and we hope you are enjoying your order. Its good to hear that everything else, apart from the German email, was good!! Kind regards, Team Sailcenter

10

Super Beratung, schnelle Lieferung, sehr freundlich

Egal welches Anliegen man hat, alles wurde super kompetent mit viel Erfahrung und Leidenschaft gelöst. Die Lieferungen kamen auch immer sehr schnell an. Alle Mitarbeiter sind sehr freundlich und hilfsbereit. Wir haben damals die ersten Boote gekauft, und hatten auch einen Vergleich mit anderen europäischen Händlern. Seitdem ist Sailcenter unsere Nr. 1, über viele Jahre. Macht weiter so.

  • Würden Sie uns weiterempfehlen? Ja
Urt , Berlin
10

Supervlotte service

Geen enkele vraag teveel - supervlotte service. Dank je Luke

  • Aanbevelen? Ja
Caroline , Belgie
10

Superservice

Goede en snelle communicatie en creatieve oplossingen als er al een dingetje is.

  • Aanbevelen? Ja
Rene , Purmerend
10

Prettig en deskundig

Prima winkel plus online shop.

  • Aanbevelen? Ja
Reint , Kampala
10

Rapidità

Considerando la distanza i pezzi sono arrivati subito

  • Ci consiglieresti? Si
ANDREA , Alghero
9

Very good

Very good

  • Would you recommend us? Yes
Filipe Loureiro , Lisboa
10

Een lekker zaak om te shoppen met zeer deskundige medewerkers, en mensen die met je mee denken. Top

Een prettige zaak met kennis van zaken en een ruim assortiment

  • Aanbevelen? Ja
lacus-jan , Loosdrecht
10

Exactly as promised !!!!

Was great to find you company on line for Optimist parts. Delivered directly to USA, only regret is I should have purchased more as shipping costs would have been better leveraged. Thank you.

  • Would you recommend us? Yes
Alexander , Dunedin
10

semplicemente perfetti

Forniti, rapidi e precisi ! Grazie

  • Ci consiglieresti? Si
Claudio , Bracciano RM
10

Alles zeer vlot verlopen

Zeer goede service achteraf ivm aanpassing documenten.

  • Aanbevelen? Ja
Johan , Mol
10

Uitmuntend

Goed telefonisch contact Goede uitleg Helder en direct Bedankt!

  • Aanbevelen? Ja
Guus , Maastricht
10

Perfect

Products arrived in a very few days (I'm in Italy)

  • Ci consiglieresti? Si
Massimo , Verona
10

great -- price, performance, delivery

great -- price, performance, delivery

  • Would you recommend us? Yes
Girts , Zvejniekciems
10

Super fast delivery

Allowed me to compete in the 6-uren. New sail, even with my numbers afixed. Thanks!

  • Would you recommend us? Yes
Abigail , Amsterdam
9

Prompte Lieferung

Gute Verpackung

  • Würden Sie uns weiterempfehlen? Ja
George , aarau
9

Great customer service

I've ordered a pico rudder, dagger board and boom vang kit and some covers an 1000 euro order Overall delivery/shipment and customer experience was great. The rudder blade was faulty (factory production it seems) as on the first time in the ocean it got completely full of water. Customer service from Sailcenter within hours of my report got in contact and promptly offer to fix the issue! Well done!

  • Aanbevelen? Nee
Ricardo , Vilamoura, Portugal

Response from the business owner

Hi Ricardo, Thank you for your feedback, and I’m very sorry to hear that the rudder blade you received took on water during your first use. As we discussed by phone, it appears you accidentally received a rudder blade that had not been factory-foamed. This is a production error (which we had not seen before), and we fully understand how frustrating that must have been for you. We’ve shipped you a new rudder blade today, and we have double-checked with the manufacturer that this one is properly foamed and fully watertight. We have also reported the issue to the production team to prevent this from happening again. Thank you again for bringing this to our attention. Regards, Jelien

This review has been modified by the reviewer. Click here to see the original review
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Original review

3

Disappointed

I've ordered a pico rudder, dagger board and boom vang kit and some covers. 1000 euro oordr. Overall delivery/shipment experience was great. The rudder blade on the first time in the water is completely full of water. Had to buy silicone and mask it all around to try to prevent it. Still not sure if it worked. Happy to share pictures if needed.

  • Aanbevelen? Nee
Ricardo , Vilamoura, Portugal

Response from the business owner

Hi Ricardo, Thank you for your feedback, and I’m very sorry to hear that the rudder blade you received took on water during your first use. As we discussed by phone, it appears you accidentally received a rudder blade that had not been factory-foamed. This is a production error (which we had not seen before), and we fully understand how frustrating that must have been for you. We’ve shipped you a new rudder blade today, and we have double-checked with the manufacturer that this one is properly foamed and fully watertight. We have also reported the issue to the production team to prevent this from happening again. Thank you again for bringing this to our attention. Regards, Jelien

10

Super

Schnell geliefert und alles genau so wie es sein soll!

  • Aanbevelen? Nee
Ricarda , Hamburg

Company details

16 Marinaweg

Almere 1361 AC

036 540 8895

[email protected]

www.sailcenter.com

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