4 stars: good service, well treated
Positive
The service on facepaint shop is amazing and I have nothing to say about it. If I have any doubt I just ask and immediately someone answer me, I make a purchase and right after I am receiving an email warning that my order is being processed. Very fast service, they always send a gift in every order, they take good care of their costumers.
SuggestionsThe only thing that I hate (and I really must say it) is the company that makes the delivers in Portugal. And it is only because of that that I don't give you 5 stars (or more if I could). MRW is the worst transport company ever!!! Everytime I order from you I have problems with them. They never call me (like other companys do) to ask me if I am home or to schedule with me because they say they don't have my number, that you (FacePaintShop) don't give them that - wich is a lie, because you do, and the number is always in the package!!! Everytime I have to go pick my order to their distribution point, wich I don't think it is right because it was suppose that they deliver the ordres at costumers' place. So, my suggestion is that you change from MRW to UPS or DHL. Or even our regular postmail service! Because MRW is really the worst (I don't know how it works in other countries. But in Portugal everyone complains about them)
Thank you very much!! And once again (except this that is not your fault) your service is perfect!
