Poor Performance from / www.nonpaints.com
I ordered Rust-Oleum Heat-Resistant Coating in a can 750℃ SKU: RO-1015.0.75.
The box that the Paint came in was leaking silver paint. When I opened the box, I was shocked to see that the paint tin lid had no tape to secure the paint can lid. With International travel, you would expect extra protection to be taken. This is a very poor performance from the company: http://www.nonpaints.com/
This paint is not cheap, and I lost over a third of the paint tin. It is hard to believe a staff member could put this paint tin in a box without any packing to roll around, and astonishing that there was no tape to secure the lid. The inevitable was going to happen, and it did. Our own company on eBay has been awarded with a top seller. I could not even dream of sending a parcel out to a customer like this. Our order number was 3000012243 & Invoice 202645714. I hope that NonPaints.com will read this review and take action to train their staff on dispatch to take more care when dispatching paint. Non-Paint, please get in touch with us and put this right, as we lost over one-third of the paint. On a positive note, communication and dispatch were fast, so credit has to be given to this department. It is sad when certain workers do not take pride in their job, and the person who dispatched our paint didn't care about quality standards, and I would say the person who packed my order are not a great asset to the company NonPaints.com. The experience I had with www.nonpaints.com was not very good
Tracey
