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9.1
3,732 reviews in the last 12 months
95% recommends your company

Reviews for CROP (Car Repair Online Products)

  • Total score 9.1
  • Total number of reviews 26,113
  • Recommendations 95%
  • Page views 109,857

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8

No sign of order

I have asked multiple times where my order is and have not got an answer. They sent a ups label last week but there has been no change since. Update: The issue was with UPS, the tracking number I had was not updated, I got the delivery today with a different tracking number. I got a call from Crop who advised about the problem with the delivery from UPS.

  • Would you recommend us? Yes
Thomas , Ireland
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Original review

2

No sign of order

I have asked multiple times where my order is and have not got an answer. THey sent a ups label last week but there has been no change since.

  • Would you recommend us? No
Thomas , Ireland
10

Great technical support and perfect service

Great technical support and perfect service

  • Would you recommend us? Yes
Rosario Francesco , Palermo
10

Good price quick delivery

Not much to except the price was better than anywhere else online. Delivery was quick. The ordering process was easy as was navigating the website. Would recommend every day of the week.

  • Would you recommend us? Yes
Darren Borsje , Carrickmacross
10

Good

Good products at great prices,fast delivery

  • Would you recommend us? Yes
Dermot , Dublin Ireland
10

Great shop

Great shop and an excellent products. Highly recommended

  • Would you recommend us? Yes
Marek , Dublin
6

It could be better

Good: Fast delivery, good products, well built website. Bad: CROP badged paints are of uncertain origin without having any TDS. Customer service sometimes hesitates to answer (on whatsapp) and is lying about the origin of their products. I was told that one of their clearcoat is a rebadged PPG, which is a total lie, considering the big price difference and the completely different specifications of the two products. Overall not a bad company, but if I'm buying again, I'll avoid CROP badged products.

  • Would you recommend us? Yes
Lucian Mihai Simionescu , Eckerö
7

Great prices. Fast shipping. Stupid mistakes.

Unfortunately CROP printed the incorrect address on my shipment and this delayed my order by aroudn one week while the ever incompetent UPS messed me around. Contacted CROP customer service who offered literally no help. Please stop shipping with UPS. And please allow non-numerical values to be entered into the house number field of the shipping address.

  • Would you recommend us? Yes
Joel , Lausanne
10

Brilliant service.

Bought a Nilfisk power washer. Service and value was really good. Would recommend based on my experiences. Thanks for a good deal.

  • Would you recommend us? Yes
Jonathan , Limavady
10

Excellent product and quick delivery. Recommended.

Fast delivery and processing of order....will be using them again.

  • Would you recommend us? Yes
Trefor Johnson -Brown , Cannes
10

Very good

Outstanding

  • Would you recommend us? Yes
Kevin , Mayo
8

Faulty product finally returned and fixed

Bought a wagner 130m paint sprayer. Followed all instructions and videos for easy set up. The tip attachment for the spray gun did not function as it should. paint would leak out of the nozzle making the spray function not work. Customer service had problems understanding the problem so a video was uploaded to WhatsApp dedicated page . One of the customer service members acted in a professional manner to help fix this problem. finally after a period of time i got the OK to return the item at a cost to myself. The item was fixed and sent back to me . It was a rare problem with a washer missing . I was also given a spare washer that was very thoughtful and could be helpful in the future . I have since ordered another product that arrived in good time and no issues. Over all I had a rare frustration experience that was corrected . I will be using CROP in the future

  • Would you recommend us? Yes
Rudi , Ireland
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Original review

1

Faulty product no help from customer service

Bought a wagner 130m paint sprayer. Followed all instructions and videos for easy set up. The tip attachment for the spray gun did not work paint would come out of other parts of the attachment that came premade and can not be taken apart Customer service was no help could not understand the problem.. So I sent videos to WhatsApp of the problem Using water it still would not work . I recived a email asking what paint I used I replied I was using water . I recived a second email saying the paint I was using is not correct that was it . This company are scammers I have to start a process of using my bank to get my money back or product replaced Extremely unprofessional company

  • Would you recommend us? No
Rudi , Ireland
10

Brilliant to deal with

Fast delivery

  • Would you recommend us? Yes
Alan , Co meath
2

Not as good as expected

I expected the paint stripper to preform a lot better than it does.

  • Would you recommend us? No
Thomas , Sligo

Response from the business owner

Hello, We are sorry that the paint stripper did not meet your expectations. Following our email exchanges, you have confirmed that you get better results with immersion. Don't hesitate to come back to us if you need more information. Kind regards, CROP

10

Perfect product and service

Excellent paint, perfect color. Fast and efficient shipping. Thanks !

  • Would you recommend us? Yes
Anthony , Auvergne
10

Excellent

Fast delivery and great products

  • Would you recommend us? Yes
Christopher , Kells Meath Ireland
8

Easy to use

Easy to use product, good quality paint, will see how durable it is only grip is no instructions on the can or in the package. However this was provided on the website. Will be nice if it came with a piece of paper with the instructions. Overall very satisfied with paint and primer. Paint remover didn't work at all

  • Would you recommend us? Yes
Oladipipo , Basel
10

Beautiful product. Excellent result

The product is a very good one, works excellently against oxygen that enables rust to grow on metal And protect the metal against rust.

  • Would you recommend us? Yes
Simon , Schiedam
2

No customer support

Their supplier UPS lost the package. Instead of immediately shipping a replacement they made me wait for two weeks after it was supposed to arrive to ship the replacement. They said I had to wait until they sorted it out with UPS. Customer be damned.

  • Would you recommend us? No
John , Howald

Response from the business owner

Dear John, I'm sorry to hear about your experience. It's never pleasant to have to wait for your belongings, but upon reading your review, I believe some clarification is necessary. Your package wasn't actually lost. It often happens that a package is eventually located after an investigation. For this reason, we couldn't immediately send a new package but had to wait for the outcome of the investigation first. It's unfortunate that this occurred in your case, and you were affected by it. Especially considering that you're a loyal customer who has ordered from us multiple times. I hope that after this explanation, you can understand our perspective or see the situation differently.

10

Excellence

I use your products quite often and I am confident about the quality and delivery times, That makes me trust you with all my need about my car products.

  • Would you recommend us? Yes
Dimitrios , It’s
10

Very reliable, great to deal with, you guys

100% recommend to everyone Big positive feedback.

  • Would you recommend us? Yes
Sandor , Naas
10

Super quick delivery , easy ordering and a great 2 pack spray can

Spot on , would definitely order from you again

  • Would you recommend us? Yes
Geoffrey , Hoboken
10

Excellent

Excellent service and communication , very quick to post via UPS , will definitely use again for those detailing products not available in the UK

  • Would you recommend us? Yes
Chris R , Plymouth
10

Arrived perfectly, haven’t used yet!

Easy to deal with and delivered in perfect condition.

  • Would you recommend us? Yes
Andreina , Ireland
10

Good experience all round

Quick despatch, kept informed throughout process, correct items delivered, slow delivery but not crop's fault.

  • Would you recommend us? Yes
mark , Limerick ireland
10

First class shopping

Large selection of car detailing products! And most important everything in Stock. Easy to order and delivered in 4 days.

  • Would you recommend us? Yes
Sami , Turku

About CROP (Car Repair Online Products)

Voor 22.00 uur besteld, morgen in huis. Zelfs in het weekend! Bij CROP heb je de keuze uit meer dan 10.000 producten. Je kan ons bellen, e-mailen en met ons chatten waarbij je direct persoonlijk antwoord krijgt. Altijd krijg jij specialistisch advies van onze experts. Retourneren en ruilen kan tot wel 100 dagen na aankoop.

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