Hello, We are sorry that the paint stripper did not meet your expectations. Following our email exchanges, you have confirmed that you get better results with immersion. Don't hesitate to come back to us if you need more information. Kind regards, CROP
Dear John, I'm sorry to hear about your experience. It's never pleasant to have to wait for your belongings, but upon reading your review, I believe some clarification is necessary. Your package wasn't actually lost. It often happens that a package is eventually located after an investigation. For this reason, we couldn't immediately send a new package but had to wait for the outcome of the investigation first. It's unfortunate that this occurred in your case, and you were affected by it. Especially considering that you're a loyal customer who has ordered from us multiple times. I hope that after this explanation, you can understand our perspective or see the situation differently.
Voor 22.00 uur besteld, morgen in huis. Zelfs in het weekend! Bij CROP heb je de keuze uit meer dan 10.000 producten. Je kan ons bellen, e-mailen en met ons chatten waarbij je direct persoonlijk antwoord krijgt. Altijd krijg jij specialistisch advies van onze experts. Retourneren en ruilen kan tot wel 100 dagen na aankoop.
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