I like mention you were very pleasant and attentive to me as your customer? Wow! - Laugh and learn,
I'm back from traveling and want to let you know how much I appreciated your great service and quality product.
The Quality Triangle." The three points of the triangle are: "Speed," "Quality," and "Low Price." The theory is you can't have more than two out of three. In theory, if you get speed and quality you lose low price. If you get low price and quality, you forfeit speed.
Well, you folks defied the "Quality Triangle" by delivering a quality product, amazingly fast, altho the cost was higher then what we had paid in the past. I like mention you were very pleasant and attentive to me as your customer? Wow! - Laugh and learn,