One of the most interesting review requests I have ever received.
To be fair, this is one of the most interesting review requests I have ever received. I ordered a power bank, paid for DHL delivery, received a DPD tracking number, and then spent several days watching a tracking page that kept saying the parcel had not yet been handed over to DPD. Meanwhile, customer support informed me that the parcel had already been handed over to DPD. At that point, the parcel was almost becoming a philosophical concept rather than a physical object. The good news is that when I requested a cancellation, it was handled quickly and the refund was approved without any arguments, which I appreciate. So my overall experience was: ✅ Good price ✅ Fast cancellation process ✅ Polite support ❌ Unclear shipping situation ❌ Contradictory information between tracking and support ❌ DHL somehow turning into DPD In the end, I never received the power bank from this order, but I did receive an unexpected lesson in package tracking. I wish you all the best, and hopefully future customers will spend less time tracking parcels and more time using the products they purchased. Best regards, A customer whose DPD tracking page still says the parcel has not been handed over.
Beveelt niet aan
18 October 2026
Velimir
Zagreb