Xiaomi Premium Service none existing!
Here we go:
I have been un-official Xiaomi Ambassadeur in my country since we even had Xiaomi physical stores over here.
I made so many people acquainted with the Xiaomi brand in my area, that advertising here isen't even neccesary anymore.
Why? Because I really, really like their products. I ordered Xiaomi phones for all our new employees and business relations. One was because their products are great and two because they offered a same kind of premium service like Samsung does, atleast I thought....
Just type into Google (everyone) Xiaomi Premium Service. 1. A full phone replacement instead of repair when you have any hardware defects and you register the phone directly after purchase (from Xiaomi directly or official partner)
2. A one time free screen replacement (like Samsung) when you drop your phone by accident and that during the entire duration of your standard warranty if you once again bought it straight from Xiaomi or from An official partner.
I ordered over 50+ phones in my time and none of them had any hardware issues, besides a few software glitches and that's it. So that sounds great right? Until you have to claim one of the two above official policies, called: Xiaomi Premium Service! They literally advertise with it on every official Xiaomi website, no matter where you live, and the are also very proud to communicate this to the biggest Phone Review websites in the world.
Here it comes, we had a Xiaomi Mi10 that accidentaly fell and had a broken screen, when you are a customer of Samsung you just call them and a courier picks it up, no matter where you are. Are you in the park, at lunch, at the office no problem. This is a promise that Samsung makes and keeps. Xiaomi on the other hand, who just became the biggest smart phone brand in the EU communicates a same kind of warranty, but 90% of every customer service agent I spook with had no clue I was talking about! It doesn't matter if you have HP (computers) Premium service or Samsung, if someth
