Response from the business owner
Hi there Hani, thank you so much for your review! Good to hear you enjoyed our personal note and you loved the packaging. You placed your order after 16:00 'o clock, which means your order is packaged and shipped the next day and you receive it the day after that. Is you order before 4 pm, you receive your order the next day. You can also choose the option of Same Day Delivery (order before 12 am, receive it the same evening).
About the cream, strange that you think there is something wrong with it. You can always contact our customer service and they will be happy to help you with your issue. Perhaps you can send some photos of the consistency? Aurelia is an all organic brand, so the cream does feel different then most creams. Hope to hear from you soon!
Kind regards,
Marije and Marcel
COSMANIA