Words escape me in trying to describe how truly remarkable my experiences have been.
I am from the U.S. but prefer to deal with the Ebearstore in Europe to insure that I am getting authentic Steiff products. Because I order online, it has been necessary for me to contact the store by phone and email to clarify some information that I thought might be ambiguous on the orders.
On each occasion I either spoke to, or was e-mailed by one of the owners, and my concerns were taken care of.
This Steiff Teddy Bears were delivered beautifully gift wrapped and are just as I expected. They are the perfect gift for a new born, and in my case, have always become the “favorite” of the recipient.
I heartily endorse the Ebearstore. These gentleman go out of their way to personalize every order down to the tiniest detail. The treatment that they show their clientele is a rare commodity these days.
