I have'nt got my order and haven't got any reply when I e-mailed customer service.

Money gone, I didn't get my lamps. Customer service 0/5.

I placed my order, but I have been unable to contact the company through any of the customer service channels listed on their website. Both the Finnish and international email addresses were undeliverable, the customer service phone was newer answered, and WhatsApp only connected me to an AI chat. Based on my experience I cannot recommend this company. Be cause I received no responce regarding my order, I have had to dispute the payment with my card provider.

Ordered lamps in April (3 months ago) and sent messages asking about delivery, and unsurprisingly not one reply. Then receive a message out of the blue stating delivery will take place at the end of July. Contacted via WhatsApp requesting a refund and got this message: Thank you for your patience... Due to high demand, a team member will respond as soon as possible. We apologize for the waiting time and appreciate your understanding. Wishing you a great day!

Ordered in May and never received the goods. Stuck in processing and no answer from customer service via e-mail or whatsapp (yes they have a whatsapp manned by an AI bot that can't help you). Don't order from this page.

Products took 2 months to arrive, and the invoice is an empty PDF. We tried to contact them by email with no reply, and by WhatsApp, with the AI promising to pass the message to assistance, but then they simply disappeared. Simply awful, do not recommend.

Beställde 2st. MASTER PL-L 36W/830/4P och fick leverat 2st. No name, made in China PL-L 36W/830/4P. Lysrören levererades bra förpackade med mycket skyddsemballage. Jag är nöjd med lysrören, de fungerar bra i min gamla armatur. Tiden får utvisa om lysrören är lika bra som Philips Master? No name, Made in China har en uppskattad livslängd på 8000h De vanliga PL‑L‑rören från Philips Master 36W/827/4P har en genomsnittlig nominell livslängd på 20 000h

After three weeks I have not heard anything about my order. I have contacted support and they don't answer email. This is ****. Dont buy anything from this company.

This company appears to be a ****. Some time ago, I placed an order and made my payment. They later informed me that the item was out of stock and that they expected to receive it soon. After waiting a month, I attempted to contact them, but their email inbox does not accept messages. Communicating via WhatsApp has been similarly frustrating, as I only receive automated replies stating that they are very busy. I advise against making any purchases here; it seems to be a ****.

Materiale acquistato, pagato e mai consegnato. Customer service inesistente. Lo sconsiglio!!

Avoid at any cost! No delivery, no contact, total ****!!

I really wish I had read some of the reviews before ordering, in my opinion this company seem to make a habit of taking money and not delivering products, the prices seem to good to be true and that is what they rely on, luring genuine people in to exploit and con them out of money, I have tried all avenues of contact and managed to get through once, and was told items have just gone into the warehouse and they were short staffed so should be delivered within 2 weeks.

I orderd and paid for an item april 20. I havent heard from them since, impossible to contact.

Prodotti arrivati imballati male e distrutti (trattasi di neon). Scritto al servizio clienti senza nessuna risposta. L'esperienza piu' brutta da quando compro on line (1994).. The products arrived poorly packaged and destroyed (they were neon lights). I wrote to customer service but no response. The worst experience since I started buying online (1994).

On 18 March 2026, I placed an order with Bombillabarata.es via their website, which generated order no. 8000005269. Since then, I have tried to contact the company using all the methods available on their customer service page, but I have never received a specific response regarding the status of my order. I cannot even cancel it using the methods provided. THIS IS A **** !!

Dear Officer, I hereby cancel my order with immediate effect and demand immediate and full reimbursement. I have sadly concluded that you have no intention to honor your commitment to deliver what I ordered and which I have already paid for and therefore that this action by you is fraudulent. I will today inform my credit card company to take immediate actions to reclaim the payment. If full reimbursement is not shown in my credit card account no later than XX-XX-XX I will also report this fraud to the Swedish Police. Of course, I will post my experience on your website and in Sweden as one of many of your "customers" exposed to your fraudulent behavior. Reason for cancellation: I have received no further delivery information from Billigalampor.se since XX-XX-XX even though you promised shipment and tracking link the same day as ordering, if ordered before 20:30 I have tried to contact you through the channels that you inform about on your website, but have got no replies at all. I have tried phone call, but the number is not active. I have tried through Whatsapp but only reached a chat robot. I have tried to e-mail but no reply. I have been reading a lot of negative reviews on your website and on other websites here in Sweden about your company Billigalampor.se. According to those reviews, a lot of customers are in the same position as I am, paid full amount but no delivery or information about delivery or response when trying to contact your company Billigalampor.se.

Order placed on the 13 April 2026 emailed several time no response still not received order on the 2 May 2026 stay well clear

I tried to contact by phone and email after 10 days. Not possible to reach the company on phone, only answering machine. When I sent my mail I got a automatic reply that they will answer in 4-5 days. I havn´t heard anything from them. ****....

Hi, I haven’t received my package yet. But thank you for your email, asking for my satisfaction before it arrives. Best regards, Mari

****mers, stay away from this site, once the order is confirmed (and paid) they disappear. It is not possible to contact them via email, chat or other channels.

No delivery in 3 weeks and no answer from customer service. I am very disappointed.

Very good delivery. Nice colourful light bulbs. I ordered pinky, orange and purple.

I bought a product in December and to this day I haven't received it or heard anything about it. I requested a refund and received nothing, not a single response. Don't buy from this website.

Ordine pagato hanno spostato la spedizione dopo 8 gg mai spedito dopo ripetute e-mail senza risposta dopo 20 gg. chiedo lo storno del pagamento fortunatamente recuperato non tramite il sito

two of the items i ordered were broken where they arrived and when i tried to contact customer services the emails kept being ignored. I phoned the company and left a message but had no reply either. I have sent countless emails and whatsapp messages and i am still being ignored. VERY poor service!