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1

150 euros fine because of their negligence

I am writing this review with immense frustration and disappointment regarding my recent experience with Easy Nuts. I engaged their services for the transfer of my electricity and energy contracts, expecting a smooth and efficient process. Regrettably, my interaction with Easy Nuts has been far from satisfactory. Despite engaging in written communication with them throughout the process, they forgot to conclude my contract with Eneco, resulting in significant consequences for me. To add insult to injury, I received a fine of 150 euros from Eneco due to Easy Nuts' negligence. This oversight on their part has not only caused financial repercussions but has also highlighted a severe lack of professionalism and attention to detail. I strongly advise anyone considering Easy Nuts' services to exercise extreme caution and be aware of the potential consequences that may arise from their incompetence.

  • Would you recommend us? No
10

Very efficient

Easy Nuts offered valuable support to me. I would have been completely lost without their assistance. I solved everything in one day, thanks you them. Thank you.

  • Would you recommend us? Yes
9

Super

Geweldig

  • Aanbevelen? Ja
7

.

.

  • Aanbevelen? Ja
10

Fast and convenient

I had a great experience, they were fast and super simple process

  • Aanbevelen? Ja
10

Excellent Service provided by Silvan van Horssen

Always friendly and took ownership of my accounts. He had a lot to deal with as the suppliers kept messing up but Silvan took care of everything and entertained a last minute switch when we were not happy with the service of one of the companies. Guy is an asset to your company. You should give him a pay rise!

  • Aanbevelen? Ja
10

Brilliant and friendly service

I recently emigrated to the Netherlands, and the energy and water arrangement is quite different from here I’m from. Easy Nuts made it simple to understand how everything worked and did everything for me. I just needed to accept contracts and provide meter numbers. Thank you for all of the help!

  • Aanbevelen? Ja
9

Very helpfull support providing good options.

Very helpfull for expats starting here. Everything is taken care of at a central spot, since there are quite many companys to be dealt with once you set up a new appartment. Minus half a star, because response time was sometimes not so fast (3 days), which is completly fine still.

  • Would you recommend us? Yes
10

Excellent and quick service

The team received my details from my rental agent and called me. They explained everything and set up all my utility accounts quickly and efficiently.

  • Would you recommend us? Yes
2

Geen resultaat

Kreeg van Budget Energie bericht dat zij uw aan melding niet konden accepteren. Kan nu zelf bellen of website bezoeken... Heb niet de indruk dat u mijn klacht begrepen hebt als u meent dat ik mijn beoordeling zou kunnen wijzigen. Heb geen reactie van uw kant gezien.

  • Aanbevelen? Nee

Response from the business owner

Beste Paul, Kan je de mail even doorsturen naar info@easynuts.nl dan kunnen we dit vast voor je oplossen. Met vriendelijke groet, Team Easy Nuts

9

Very Good but can be improved

Dear EasyNuts Team, First of all thank you very very much for your help in setting up G/W/E. I have reduced only half star because my internet case with KPN provider was not handled properly. I had to call KPN team and came to know that my order was cancelled and then i had to re-order it. So it can be improved. Apart from that, nothing else. Regards, Nagarjuna

  • Aanbevelen? Ja
10

No complaints

The work was done phenomenally and they treat the costumer very respectfully.

  • Você nos recomendaria? sim
9

Super

Super

  • Aanbevelen? Ja
10

Professionality and courtesy

The lady who callde me was very professional and nice, fast with the contract.

  • Would you recommend us? Yes
10

Reliable service for expata

It is always great to contact easyNuts to get the best contracts for your utilities. It is always hard for an expat as myself so I rely on them each time I need a new utilities contract.

  • Aanbevelen? Ja
10

perfect

great, fast service

  • Aanbevelen? Ja
10

Excelente

Everything perfect

  • Aanbevelen? Ja
10

Excellent way to settle in the Netherlands!

I loved how easy it was to set up my utilities in the Netherlands thanks to Easy Nuts! And the best part, the service was for free!!!

  • Aanbevelen? Ja
4

Incorrect amount

The energy estimate provided on the call was Euro 155 per month and when I received the contract from Budget energy was different.

  • Aanbevelen? Nee
2

Do it yourself

Have been trying to get to a solution with EasyNuts about incorrect pricing for 4 months now. The issue is still not resolved. Just do it yourself and save the hassle

  • Would you recommend us? No
10

EasyNuts does it

Alles werd door Easynuts in een vloek en een zucht geregeld. Top

  • Aanbevelen? Ja
10

Ontzorgen

Gemak in een drukke periode

  • Aanbevelen? Ja
10

Fast. Clear. Great!

They were recommended by a real estate broker as an aid to get me installed in a new place. They call me right away, ask me some details and preferences and from there they organized everything. I got emails from the utilities and the internet company. Good work and thank you easy nuts for your aid.

  • Aanbevelen? Ja
10

It went so fast

Thank you for all your help Easy Nuts and especially Sarina van de Rijdt for all your help. I really appreciate you helping with all the connections so smoothly

  • Would you recommend us? Yes
9

Perfect customer service and starting my utilities

Really nice, fast, straight forward and honest customer service. I had just moved in and the day after they call me and helped me out setting up energy, water and internet/TV/mobile registration/ contracts. Thank you. Specially the lady that called me, unfortunately I don't remember her name, just her nice's name, Selma :)

  • Aanbevelen? Ja

About Easy Nuts

Easy Nuts platform helps people when moving to a new home with there utilities free of charge. Moving home can be stressful at the best of times. We offer a friendly, helpful service designed to make your life easier, saving you time and money. Call us and find out how we can help.

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