Filters

5

Online store is great… delivery times are not.

All good except the delivery times which I think is out of the control of the Neptune shop. Nevertheless it’s a painstaking wait time for a few items.

  • Would you recommend us? Yes
10

Perfekter Versand und top Qualität

Habe schon sehr oft bestellt kann nur das beste sagen !

  • Würden Sie uns weiterempfehlen? Ja
10

Great service

Very professional and good communication.

  • Would you recommend us? Yes
10

Sehr gut

Es sollte mehr in Deutsch sein von Beschreibungen

  • Würden Sie uns weiterempfehlen? Ja
2

Negative Bewertungen zu schlechten Produkten

Es ist schön, dass negative Bewertungen zu schlechten Produkten einfach gelöscht werde, sehr professionell, effektiv! Das ist wirklich sehr schlecht - sogar erbärmlich. Naja - GHL ist doch eben wesentlich besser.

  • Würden Sie uns weiterempfehlen? Nein

Reactie van het bedrijf

Hello Dirk, First and foremost, thank you for taking the time to provide feedback. I'm truly sorry to hear that you've had a less than satisfactory experience with our product. Your satisfaction is very important to us, and we're here to assist you in any way we can. I noticed that you left a review about the Trident; we value honest feedback, and I assure you that your review remains published on our site. Regarding the ATK error, it might be that it's running for an extended period, which causes it to stop to prevent any potential issues. Have you reached out to our USA support team? They are equipped to dive deeper into your Apex issue and provide debugging if necessary. Please let us know how we can help you further and work towards a resolution. Warm regards, Neptune Store

10

Commande parfaite

Commande préparée, reçue avec succès et rapidité.

  • Nous recommanderiez-vous? Oui
10

Fast response! Quick fix

Less than 24h turn around time and problem solved with extreme efficiency. Thank you!

  • Would you recommend us? Yes
10

great shop and customerservice

very fast shipping super communication long time customer

  • Would you recommend us? Yes
10

Excellent!

Responsive staff & very fast shipping.

  • Would you recommend us? Yes
8

Stock souvent indisponible

En ce qui concerne ma commande, parfait, livraison et protection correcte. Malheureusement, les mises à jours des accessoires sont souvent lentes, certains produits restent sans stock depuis des mois.

  • Nous recommanderiez-vous? Oui

Reactie van het bedrijf

Hello Philippe, Thank you for the review! Unfortunately for the stock you are right. Neptune Systems USA is still very slow with processing European distributor orders, so that can cause of of stock items from time to time. Tim

10

Au top !!

Ce site est vraiment de qualité produits en stock cout d'expédition réduit Je le recommande +++

  • Nous recommanderiez-vous? Oui
10

Good

Everything was fine

  • Would you recommend us? Yes
10

Top

Very useful and easy to use

  • Would you recommend us? Yes
10

Schnelle Lieferung, perfekt verpackt.

Einfache Bezahlung und schnelle Lieferung.

  • Würden Sie uns weiterempfehlen? Ja
10

super einfach

Der Shop bietet alle relevanten Neptune Produkte, welche man direkt als Privatperson hier bestellen kann. Lieferung erfolgt unverzüglich (ca. 2-3 Werktage bis es angeliefert wird). Alles im allem, super zufrieden. :-)

  • Würden Sie uns weiterempfehlen? Ja
10

Schnelle und zuverlässige Lieferung!

Bereits öfters bestellt.

  • Würden Sie uns weiterempfehlen? Ja
10

Excellent service and delivery, highly recommend

Excellent service and delivery, highly recommend I requested delivery to a country that does not appear on the website and the staff helped me with the delivery in a different way, the equipment arrived quickly, and the service was excellent!!

  • Would you recommend us? Yes
10

Sehr schneller gut verpackter Versand

Guten Tag ich bestellte schon oft bei dem Shop und meine Bestellungen gingen fast immer noch am selben Tag raus außer wenn ich wirklich nach 21:00 bestellte dann gleich am nächsten Werktag. Flotter und toller Service. Lg

  • Would you recommend us? Yes
6

Slow delivery to UK

If ordering to the UK prepare to wait. It gets stuck in customs and they send you a letter 4 days later to tell make you pay the custom duty. I have ordered many things from other EU companies and do not have this issue. Will just source from the UK from now on

  • Would you recommend us? No
8

Very slow delivery outside NETHERLANDS

The delivery to courtier partner is immediate. However they do not offer selection and method of shipment. I had to wait 8 working days to get the small package of less than a kg.

  • Would you recommend us? Yes
10

Efficient

They had what I needed and shipped it immediately with reliable tracking.

  • Would you recommend us? Yes
10

Simple to use

Top

  • Would you recommend us? Yes
10

Quick and best quality service

Quick response and delivery of Neptune modules and parts from Nederlands to Poland. It is 3rd time I'm purchasing from this shop.

  • Would you recommend us? Yes
10

Fast , reliable

The team was very helpful and fast shipping Thank you very much to everyone I will shop again

  • Would you recommend us? Yes
9

vlotte communicatie en levering

ik werk met verschillende componenten van neptune maar nog niet alles is ondertussen operationeel. Maar hetgeen wel reeds draait is zeer gemakkelijk in gebruik en programmatie. kwalitatief gaat het steeds om sterke materialen.

  • Aanbevelen? Ja

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