Hello Dirk, First and foremost, thank you for taking the time to provide feedback. I'm truly sorry to hear that you've had a less than satisfactory experience with our product. Your satisfaction is very important to us, and we're here to assist you in any way we can. I noticed that you left a review about the Trident; we value honest feedback, and I assure you that your review remains published on our site. Regarding the ATK error, it might be that it's running for an extended period, which causes it to stop to prevent any potential issues. Have you reached out to our USA support team? They are equipped to dive deeper into your Apex issue and provide debugging if necessary. Please let us know how we can help you further and work towards a resolution. Warm regards, Neptune Store
Hello Philippe, Thank you for the review! Unfortunately for the stock you are right. Neptune Systems USA is still very slow with processing European distributor orders, so that can cause of of stock items from time to time. Tim
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