Reviews voor Neptune Store

I have received my order but to my surprise the delivery company who delivered asked me to pay an additional $25 for some fees that I was not prepared for. it is a small amount of money but it should have been clear to me in advance on top of the fact that the tracking for the shipment is not clear.

Apparently PostNL cannot find the Republic of Ireland. Need to have a more reliable shipping carrier as an option.

Good service and good after sales support

very kind and helpful! I like the eshop too!!! easy to find whatever you want to buy!!

Ich habe die Ware aus Deutschland bestellt und in 2 Tage schon angekommen. Alles war top zuverlässig

Firstly upon ordering with my details for delivery unchanged since my first order 2017 this order was not dispatched on time because my details were not correct I ordered same as I did with same details change was on Neptune side not mine nor was I asked to update my details until order was delayed Secondly as I respond today 21 at of march my order has not arrived I’m aware these emails are automatically sent but algorithms should ensure item has been delivered first Customer service should be looked at rather than blaming customer for not putting in correct address I filled in details upon first order 2017 they have not been changed my me since all other orders were sent out straight away this one was not and again I have not received item

Good experience delivered on time with no hassle

Fast, reliable, customer minded. Highly recommended.

Fast good lean delivery

I have no complaints. Always prompt appropriate response to queries and orders are processed and dispatched very quickly.

Excellent service

I had some issues with the purchase, but everything was solved

Simple to buy And the package arrived very fast ! I absolutely loved it and will buy again!

All is perfect

Product in stock and delivered next day. Excellent :-)

Perfect delivery

Alles gut

Ordering process on-line simple clear,processing and delivery prompt with tracking information. Great stuff keep it up.

Good shiping

Very professional

But problem with NL post has not got the stuff yet

Good seller anda fast shipping

Absolutely recommended. I needed a new apex within 12 hours to monitor my aquarium as the fish arrived much earlier than expected. A simple call to the customer service, a quick chat, and the problem was resolved : I could pick up my new apex myself during the evening after my work. Thank you so much, my fish and myself are very happy.

Shipping took longer than expected but the customer service was excellent and everything was took care of by Wilbur

Excellent service Cheap shipping Buy Neptune products only here