My issue with a defective product was solved instantly
I had ordered a pair of Revit Heated gloves via the webshop.
One of the batteries was not powering on so I drove to the shop in Amsterdam and they gave me a new working pair, no questions asked.
I also got to chose a size larger than what I initially ordered, as it suited me better.
Gloves were still in the box when I returned them, so probably this has helped speed up the process.
Even with all the Black Friday craziness in the shop, I was able to walk out of there in 10 min.
Another time I was in the shop, they let me try like 3 different helmets to see which will fit in my motorcycle storage compartment outside.
Good job guys! It feels like you care about the work you do .
Will come back for more and recommend everyone!