Dear Thomas, Thank you for taking the time to share your thoughts with us, we appreciate your feedback. I'm sorry to hear that you've had such a negative experience with Restocks. Please allow me to express my sincere apology for the delayed payouts and the situation we have put you in. We never intended to be disrespectful to our loyal sellers, and we are sorry for the inconvenience caused. I appreciate your concern and want to clarify that while we are experiencing delays in payouts, we are actively working to process payments as quickly and efficiently as possible, and we are making sure that all sellers receive their payouts – not one payout will be skipped. I want to assure you that all pending payouts will be processed, and you will receive the funds that you rightfully deserve. Your patience during this time is greatly appreciated, and we are committed to ensuring that your experience with us remains positive, despite this setback. I thank you once again for your patience and understanding and if there's anything else I can do to assist you, please let us know. Mara | Team Restocks 💙🖤
Dear David, thank you very much for taking the time to share your experience. I want to personally address the recent delay in processing payouts and extend my sincere apologies for any inconvenience this may have caused. Your trust means the world to us, and we deeply regret any disruption this delay has caused. Please rest assured that all pending payouts will be processed, and we are committed to ensuring that you receive your funds. Thank you for your patience and understanding in this matter, we remain at your disposal for any questions you might have. Warm regards, Mara | Team Restocks 💙🖤
Dear Shahin, Thank you very much for sharing your experience with us. I would like to offer my sincerest apologies for any inconvenience the payout delay may have caused you. First and foremost, I want to acknowledge the frustration and uncertainty that delayed payouts can bring. Please know that we are working tirelessly to fix it as fast as possible. We understand that clear communication is key during times like these, and we are committed to keeping you updated every step of the way. I want to assure you that all pending payouts will be processed, and you will receive the funds that you rightfully deserve. Your patience during this time is greatly appreciated, and we are committed to ensuring that your experience with us remains positive, despite this setback. Thank you for your understanding; we look forward to resolving this matter and providing you with the exceptional service you deserve. Sincerely, Mara | Team Restocks 💙🖤
Hi Wesley, Thank you for posting a review, we appreciate your feedback. Please accept my apology for this situation, it was never our intention to put you in this position. I understand that you've been expecting the payouts for your pending sales for quite some time now, and I genuinely wish I could provide you with a specific timeframe. At this moment, there isn't an update to share, but I want to reassure you that every single pending payout will be processed. I truly value your patience during this period, and please know that we're right here to assist you with any worries or queries you might have. I kindly ask you to stay in touch with my colleague Jayson, as he will be able to provide you with the latest updates as soon as we have them. Your support and understanding mean a lot to us, and we're committed to being your rock throughout this situation. With kind regards, Mara | Team Restocks 💙🖤
Dear Matteo, Thank you for sharing your thoughts and experience. I'm sorry to hear that you've had such a negative experience with Restocks. Please allow me to express my sincere apology for the delayed payout and the situation we have put you in. We never intended to be disrespectful to our loyal sellers, and we are sorry for the inconvenience caused. I appreciate your concern and want to clarify that while we are experiencing delays in payouts, we are actively working to process payments as quickly and efficiently as possible, and we are making sure that all sellers receive their payouts – not one payout will be skipped. Transparency and clarity are important to us, and we will do our best to communicate any updates or changes in our payout process. I thank you once again for your patience and understanding and if there's anything else I can do to assist you, please let us know. Mara | Team Restocks 💙🖤
Dear Rafi, thank you very much for taking the time to post your feedback. Please allow me to apologize for this situation with the delayed payouts, as well as for the miscommunication that occurred in July. My colleague will be following up with you via email regarding your payouts, so please keep an eye on your inbox. We remain at your disposal for all other questions, please feel free to reach out to us. Sincerely, Mara | Team Restocks 💙🖤
Dear Dominique, Thank you very much for your feedback. I would like to extend my sincerest apologies for any inconvenience the payout delay may have caused you. We deeply value your partnership and trust, and we understand the importance of timely payouts. First and foremost, I want to acknowledge the frustration and uncertainty that delayed payouts can bring. Please know that we take full responsibility for this situation, and we are working tirelessly to rectify it as swiftly as possible. We recognize that this challenge has affected your plans and expectations, and we are committed to resolving it with the utmost urgency. We understand that clear communication is key during times like these, and we are committed to keeping you updated every step of the way. I want to assure you that all pending payouts will be processed, and you will receive the funds that you rightfully deserve. Your patience during this time is greatly appreciated, and we are committed to ensuring that your experience with us remains positive, despite this setback. If you have any immediate concerns or questions regarding your payout, please do not hesitate to reach out to our dedicated support team; They are here to assist you and provide any information you may need. Once again, I want to extend my heartfelt apologies for any stress or inconvenience this delay has caused. Your trust in us is of the utmost importance, and we are dedicated to restoring that trust through swift and effective action. Thank you for your understanding and continued partnership. We look forward to resolving this matter and providing you with the exceptional service you deserve. Sincerely, Mara | Team Restocks 💙🖤
Hi Kaoutar, thank you for sharing your experience and opinion. I understand that this situation isn't pleasant for anybody, but we are trying extremely hard to process all payouts as soon as possible. I see you have only one payout left to be processed and please have no worries, your payouts are coming. Wishing you a lovely rest of the day! Kind regards, Mara | Team Restocks 💙🖤
Dear Ron, Thank you for sharing your thoughts and experience. I'm sorry to hear that you've had such a negative experience with Restocks. Please allow me to express my sincere apology for the delayed payout and the situation we have put you in. We never intended to be disrespectful to our loyal sellers, and we are sorry for the inconvenience caused. I appreciate your concern and want to clarify that while we are experiencing delays in payouts, we are actively working to process payments as quickly and efficiently as possible, and we are making sure that all sellers receive their payouts – not one payout will be skipped. Transparency and clarity are important to us, and we will do our best to communicate any updates or changes in our payout process. I thank you once again for your patience and understanding and if there's anything else I can do to assist you, please let us know. Anna | Team Restocks 💙🖤
Hi there, thank you for sharing your experience. I understand your frustrations very well and I'd like to apologize for the inconvenience caused. We are trying extremely hard to process all payouts as soon as possible. Although the current delay is estimated at 4-6 months, we are doing all in our power to reduce this delay and expedite all payouts sooner. Thank you for your patience and understanding, please feel free to reach out to us should you have further questions. Kind regards, Mara | Team Restocks 💙🖤
Hi Shivane, Ik wil mijn excuses aanbieden voor de vertraging in de uitbetaling. Ik begrijp dat dit voor jou heel vervelend is. De vertraging is veroorzaakt door de enorme groei die wij hebben doorgemaakt als bedrijf. Hoewel dit geen excuus is, wil ik je toch laten weten dat ons team ontzettend hard werkt om elke uitbetaling zo snel mogelijk te verwerken en deze challenge op te lossen. Nogmaals mijn excuses voor de vertraging en bedankt voor je begrip. Mocht je nog vragen hebben, dan kun je altijd contact met ons opnemen. Anna | Team Restocks 💙🖤
Hi Rafi, Bedankt voor je review. Ik begrijp dat je graag een update ontvangt over je uitbetalingen. In ons systeem zie ik dat je een e-mail hebt gestuurd. Deze e-mail wordt z.s.m opgepakt, je zult zo spoedig mogelijk een update ontvangen. Anna | Team Restocks 💙🖤
Hi Igor, Thank you for taking the time to share your feedback with us. apologize for the inconvenience caused by the late payout. We understand how important it is for you to receive your funds on time, and we're doing everything we can to speed up the process. The delay has been caused by the tremendous growth that our company has undergone. Although this is not an excuse, I would like to let you know that our team is working extremely hard to process every payout as quickly as possible and overcome this challenge. Anna | Team Restocks 💙🖤
Cher Ric, merci de partager votre expérience avec nous. Je m'excuse pour tout inconvénient causé par les problèmes avec votre commande. Concernant le problème de garantie que vous avez mentionné avec les Air Jordan achetées sur notre plateforme, il est essentiel de connaître et de comprendre les termes et conditions, ainsi que les garanties légales, en particulier lors de l'achat de produits sur notre plateforme. Pour tout doute, veuillez vous référer à notre FAQ ou à notre support client, ils se feront un plaisir de vous aider. Quant aux allégations de produits contrefaits et de non-conformité à la réglementation, nous prenons ces questions très au sérieux. Notre processus d'authentification est conçu pour empêcher la vente d'articles contrefaits sur notre plateforme. Cependant, s'il y a des préoccupations spécifiques ou des rapports d'activités frauduleuses, nous encourageons les clients à nous contacter directement avec les preuves nécessaires, afin que nous puissions prendre les mesures appropriées. Nous voulons vous assurer que notre objectif est d'être transparent avec tous nos clients. S'il y a des problèmes ou des plaintes, nous sommes toujours prêts à les résoudre et à améliorer nos services. Vos commentaires nous sont précieux et nous nous engageons à garantir une expérience positive pour tous dans les limites de la loi et des pratiques éthiques. En tant qu'entreprise, notre objectif principal est de fournir une plate-forme fiable et digne de confiance aux passionnés de baskets. Nous sommes très fiers de notre engagement envers l'authenticité et la satisfaction de nos clients. Nous ne supprimons pas les avis et nous veillons à ce que tous les vendeurs soient payés pour leurs transactions, même s'il peut y avoir des retards occasionnels dans les paiements. N'hésitez pas à nous contacter si vous avez d'autres questions. Bien à vous, Mara | Team Restocks 💙🖤
Over the years, we experienced that authenticity, safety, quality and comfort are a must. Therefore these guarantees are our core values. With a young and dynamic team we do our utmost to live by these guarentees and help you in the search for the perfect sneakers. Without these guarantees, no deal!
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