Good delivery but left on your own for returning items.
The items were very nicely packaged and the merchandise corresponding to what I ordered.
However, I have 2 main complaints : first, the fact that it's not possible to pay by Paypal. I almost did not order because of that and should not have, since I regret it now that I have to pay the return cost entirely.
Second, nothing is done for taking care of the return. We, the clients, have to pay (full price -16€ in my case-) for returning an item, as well as writing down, printing (multiples) pages (required by Kathmandu) and following scrupulously those rules in order to get a refund. I find it disappointing and do not intend to order again.