Best experience with parts.nl worst with the courier
Searching and purchasing for the spare part was so smooth and easy and the price is very good.
My bad experience was with the courier it’s was delivered by DHL, and I payed for it to be delivered to my house. At the time of delivery the courier didn’t pass by and I got a notification by email that he missed my delivery because we were not home although I was home on the exact time and I’m 100% sure no one rang the bell or knocked on the door. So he decided to drop it in a pakketautomaat which is not even within my reach. And due to my health condition picking it up was so hard and I couldn’t do it by myself.
Although I’m very satisfied by my purchase and the process of purchasing it through partsnl but I believe they have shared responsibility together with the courier to fulfill because I clearly selected that I want my purchase to be delivered to my house and I payed for that. I wasn’t given the option to let it be delivered to a drop point or a pakketautomaat that I won’t be able to pick up. That’s why I’m giving it a 3, otherwise it would have been a 5
