Response from the business owner
Thank you for your message. I have just checked your order. Your package was picked up from us by PostNL on March 17 and shipped to Norway by plane on March 20. Unfortunately, Norwegian customs did not start processing the package further until March 27. Customs is allowed 30 days to process a package. Unfortunately, neither we nor the carrier have any influence on this. After that, the package was released and went into further transport, but unfortunately, Easter week is a very busy week for all carriers, and your delivery also falls within the Easter holidays. I see that your package was delivered to the pickup point today and you can pick it up there now.
