English
9.2
196 reviews in the last 12 months
94% recommends your company

Reviews for Real Dutch Food

  • Total score 8.7
  • Total number of reviews 1,879
  • Recommendations 94%
  • Page views 23,381

Filters

8

It took two weeks to get to us, but the order arrived in good shape

Real Dutch has been very responsive when we were following up on our order. The problem probably was with US Customs. However, we don't understand why you sent it so it required our signature. We were not home and our Post Office would not deliver it, so we had to go to the post office to pick it up.

  • Would you recommend us? Yes
Jerry Jones , New Milford
7

LEKKER NA ZO VEELE JAAREN IN HET BUITENLAND EINDELIJK WEER IETS NEDERLANDS TE EETEN !

JAMMER DAT HET ZOO DUUR IS DE TRANSPORT EN OOK NA 500,-€ INGEKOCHT GEEN BEETJE SCONTO ! ALLEEN VOOR MENSEN DI GEEN GELDPROBLEMEN HEBBEN !

  • Would you recommend us? Yes
JOHANNES MARINUS DE MOL , UGGIANO LA CHIESA
6

The contact with Dutch Food has always been good and quick, but my last experience was bad

The delivery is very expesnsive, and although on the site it is said to take 2 t o 5 days, I have had to wait for 3 weeks! Unfortunately no longer to be recommended.

  • Would you recommend us? No
Martine Rosat* , Château d'Oex

Response from the business owner

Thanks for your comment. You probably didn't read the deadlines on the website properly. We have a processing time of 2-5 business days before the order is shipped. Your order was placed on 6-7 and shipped on 11-7 and delivered to you on 19-7. This is less than 2 weeks in total and very good for a country outside the EU where you also have to deal with customs clearance. The shipping costs for Switzerland have also remained the same for 3 years. You pay more because you are outside the EU and customs clearance must also be done by the carrier. That is the big price difference with countries in the Eu

9

prima bedrijf!

Doen erg hun best als je vragen hebt, zorgen vaak dat het product dat je wilt hebben en niet op de website stond er wel komt. Vriendelijk, goed verpakt en altijd keurig.

  • Aanbevelen? Ja
marjolijn , Souriço
10

Super fast delivery

I am so pleased with my order. The shipping was so quick and I love the cheese. Thank you so much. I am so excited for my next order.

  • Would you recommend us? Yes
Bia , Aldergrove
10

Foutloos, snelle levering en goede prijzen

Bestelling kwam eerder dan verwacht. Goede producten en niet echt duur. Zal zeker weer orderen. Ik hoop ook dat ze uitbreiden. Keep it up.

  • Aanbevelen? Ja
Angela , Clonmel Ierland
8

A delight to shop with -covers what we need.

Have used Real Dutch food for a few years now and they have not let us down, site is easy to use and the delivery is as good as one can expect. The goods are extremely well package and we have never had a glass breakage. We do not recommend companies easily but this company we certainly do recommend.

  • Would you recommend us? Yes
James , MOUTIER MALCARD
1

NOT YET RECEIVED

How can I leave a review if I have not yet received my order ?

  • Would you recommend us? Yes
Tania , Metula
8

great product selection

delivery was a bit slow and on line tracking was late in updating, but that's the courier company. Apart from that the experience was good.

  • Would you recommend us? Yes
robert , winkfield
10

Perfect

I am so happy with my plant-based Chocomel and the customer service is amazing :)

  • Would you recommend us? Yes
Yasmin , London
10

Quick delivery

I will use in the future

  • Would you recommend us? Yes
Pauline , Alton Hampshire
10

Uitgebreid sortiment, snelle bezorging

Kiezen uit een uitgebreid sortiment aan producten, redelijke verzendkosten. Snelle bezorging naar Spanje, alle bestelde artikelen absoluut veilig verpakt. Dit zal zeker niet mijn laatste bestelling bij Real Dutch Food zijn.

  • Aanbevelen? Ja
Michael James , Valencia
10

Arrived safely

Helpful

  • Would you recommend us? Yes
Pamela , Totnes
9

very pleasing

It was as good as I expected it to be - confidence in Dutch company - being Dutch myself!

  • Would you recommend us? Yes
doina , St Aquilin
8

Duidelijke website en goede service

Na een nare ervaring met een andere leverant kontakt opgenomen met Real dutch food en ik moet eerlijk zeggen, tot nog toe, een prettige samenwerking, snelle reacties op vragen en onduidelijkheden, prettige service , zeer goede aflevering, in een woord GOED.

  • Aanbevelen? Ja
MARTINUS ANTHONIUS , ISLAS BALEARES
6

De e-mails zijn sneller dan de opdracht

Het papierwerk loopt als een sneltrein. Ook deze enquête komt voordat de opdracht uiteindelijk uitgevoerd is. Dus veel kan ik niet zeggen. Het duurde meer dan 3 weken in totaal voordat ik bevestiging kreeg, dat het op de post gestuurd is. Maar daarmee heb ik het nog niet…, ik wacht af.

  • Aanbevelen? Ja
Silke , Zürich
8

Prima

Door mijn fout ( postcode verkeerd vermeld) is het pakket geleverd. Alles keurig verpakt.

  • Aanbevelen? Ja
Marjon , Cuevas del Almanzora
This review has been modified by the reviewer. Click here to see the original review
×

Original review

4

Geen ervaring

Op 1 juni een order geplaatst. Nu 21 juni nog niets binnen. Veel excuses, en Real gaat er achteraan. Maar als bedrijf had ik alvast een nieuw pakket gemaakt en verstuurd. Postnl heeft een foutcode ingetypt, waardoor er naar mij toe geen levering is. Mijn Ned. Feestje ging dus niet door. Marjon

  • Aanbevelen? Nee
Marjon , Cuevas del Almanzora
10

Excellent service - very helpful

After i initially made an error in my order I emailed customer support where my order was corrected promptly. Delivery was as expected

  • Would you recommend us? Yes
Sharon , Lewes
1

Avoid

Order never arrived and even a refund never arrived

  • Would you recommend us? No
Alex , Harlow

Response from the business owner

There was a delivery attempt and you wasn't there. Parcel went to a pickup point 500 m from you and you refused to pick it up and don't want a redelivery so that is the choice you made and parcel has send back. The shipping and return and are higher the the value of the parcel. According our term you where obligated to follow the instructions of the transporter to receive your parcel and you didn't. So there is no refund for you. We mailed you several times for a solution and address from the pickup point and for a redelivery but you didn't want this.

10

Excellent service

Really good customer service

  • Would you recommend us? Yes
Mark , Uttoxeter
10

Outstanding

Order was delivered quickly and efficiently! Delivery is not cheap but that’s largely due to Brexit!

  • Would you recommend us? Yes
Clive , Lewes
9

Good service good quality products

products are perfect, thank you

  • Would you recommend us? Yes
Tania , Metula
This review has been modified by the reviewer. Click here to see the original review
×

Original review

1

NOT YET RECEIVED

How can I give a review of my item which I have not yet received ? And the delivery date is already passed due !

  • Would you recommend us? No
Tania , Metula
10

Great find

I buy Completa coffee creamer when I’m in Holland so it’s good to find a company who sends to UK. Quite expensive and doesn’t come quickly but that’s probably since Brexit. Will definitely order again.

  • Would you recommend us? Yes
Patricia , Epsom
8

Goede producten en snelle levering

Goed

  • Aanbevelen? Ja
Michiel , Turku Finland
10

uitstekend

Ik heb absoluut geen klachten en mijn ervaring is altijd uitstekend geweest in alle opzichten

  • Aanbevelen? Ja
Lianne Alice , Uzès

Company details

41 Ezelvense Akkers

Tilburg 5022PM

[email protected]

www.realdutchfood.com

Kiyoh Reviews

• Anyone can post a review, however all reviews will need to comply with our terms of use and the privacy policy
• We perform automated and manual checks to prevent false reviews as much as possible
• Reviews written on your own initiative are immediately shown online and verified within 72 hours