Response from the business owner
Dear Mariana Buzila,
Thank you for reaching out to us. We regret to hear about the issue with your package, and we apologize for any inconvenience.
Upon investigation, we found that your package was at an assigned pickup location, but unfortunately, it was not collected. As a result, the order is being returned to us. We understand the importance of your order, and we assure you that once we receive it back, we will promptly resend it to you.
If you have any questions or concerns, or if you'd like to provide an alternative delivery address, please feel free to contact our customer service team. They are here to assist you, and we want to ensure a smooth resolution for you.
We appreciate your understanding and cooperation in this matter.
With kind regards,
Team Gezondheid aan huis
