4 sterren: goede service, goed behandeld
Pluspunten
The service was great. Even when I emailed regarding the packaging of my product, the reply was fast and with great explanation. I appreciate that you care for the type of packaging you use and that you keep it as low impact as possible.
I have been enjoying my new bed covers for a week and I am really happy with my purchase.
I believe in the quality of your products and expect them to last for a long time. I look forward to my next purchase.
VerbeterpuntenI am happy to see that you put interest on creating Impact reports. Is great the information you share and it will be great if you could share more detail information about the farmers, communities, and people making the products. To know who they are, what do they do, what are the direct positive impacts of working for Yumeko (within their personal developement, families, and close suroundings).
The same comes to the practices used for the wool and the down feather products. You mentioned that the materials are retreived using good practices but there is no detail information about it.
When it comes to transparency there's always room for improvement and I hope you keep pushing it forward.
Thank you for your great work!
