Response from the business owner
Hello Gregor,
we have looked at your specific order/product and the email conversation there was about this product.
We have replied to your email in which you mentioned that there are tiny transportation marks on the strut bar you have ordered. The marks are on the bottom of the strut bar and during installation of the product, you will cause the same marks probably because installation is always a small struggle.
The black coating is not the only coating on the product, there is also a rust prevent coating underneath the black coating. The strut bar will not suddenly start to rust, don't worry.
Also: I have asked my colleague to contact you about this situation (again) because we were convinced (and we never got a reply back from you) that you agreed that these tiny marks are still acceptable for a product that will be installed underneath the hood.
Hopefully we can come to a clear agreement. Please check your mailbox.
For next time: Please email us first before you write a review about a product that can be solved easily via email and people who read this email can't see the product/marks we are talking about. This makes it clear for you, for us and everyone else who reads this review.
Kind regards,
A4H-TECH BV