Bad experience for the first time dealing with the company A4H-TECH
Hello,
I ordered some items for my Honda S2000.
First of all, the oil filter reference should be 15400-PCX-004 made in Japan or USA, but I received the 15400-PCX-306 made in Thailand. (not the good one for me) this information was NOT specified in the site page. After mailing and communication with the service they add this detail in their site page. But for me it was not clair when I passed my order of S2000 oil filters.
Same problem for some specific O rings, I ordered some references, but I received other references, it seems that Honda changed these old references by the new ones, but same it was not specified in the site page.
Only MTF3 transmission oil, and HGO-3 Hypoid rear differential oil was good for me.
After lot of mails and communication to return some Items, I was surprised by the politics of return of the company. Its to much complicated and you have to pay the shipping return costs, and lot of conditions, not in your advantage, they can refuse the box for anything...
For that I don't return any items, I kept all of them, but it was not good for me I spent 190€, and some items are not used for me in my S2000, and A4H-TECH don't want to recognise their mistakes
Also, Shipping for France is too much expensive 17,95€ for one box of items less than 4kg. And packaging arrived to France 2 weeks after the order, its not interesting. You can order the same items in your Honda dealer close to you in your rigion/town it will be very fast, no shipping charges, and if items are not matching with your car, they will reimburse your money or change the item without any further charges. the price will be same or less then ordering from other countries like A4H-TECH.
Regards,