My experience is very disappointed. i order one item to them then they send me the wrong one. i’ve wait it for almost 2 weeks the i received the wrong one. they dont even check it before they sent the item.
Hello Eugene, thank you for your email. This is not the wrong item you received. It's the right item but the image in our shop is an example and doesn't indicate exactly how the clutch kit looks like. Even the release bearing is not ''exactly the same'' but you will understand by looking at the picture that you will receive an organic clutch kit, with pressure plate and release bearing. That is the purpose of the image. We have also mentioned in our terms and conditions that the images we use are not always the exact products and sometimes generic images are being used because many brands don't have the exact image of the product either. This is the same case with Exedy. So i hope you understand that there is nothing wrong with the product, it will do the trick. Shipping the order took longer than normal because: 1: You choose for a bank transfer payment (always takes a few days before that payment arrives) and orders who pay immediatelly via credit card or paypal have first choice for shipping from our stock. We had to wait 3 days before we could process your order (receiving the payment) and in the meantime the clutch kit got sold to someone else. We also told you that orders who get paid immediatelly first come, first serve. 2: You ordered during our Autumn sale with 15% discount on for example the Exedy product and 10% on the ACT product and processing the order took 1 day extra because of the large amount of orders. 3: You added a product in the few days afterwards from your order date, which delays the process of your order. (because you preferred to save on shipping on the additional product) On the other hand, we gave you 6-10 working days on the date of processing your order and we have shipped your order on the 8th working day, so perfectly on time from what we informed you about. Maybe after reading this information above, you are looking a different way on your review and you can understand that most of your own decisions have made the order like it got processed. You will receive a request for possibly changing your review and we look forward to help you with any extra information on this case. We take this seriously as you can see. Kind regards, A4H-TECH BV
Rápidos y de calidad buena. Recomendables.
This is not the first time i buy something in this web , and always its an awsome experience
Hi Manuel, Thanks for your review. Much appreciated! Kind regards, Team A4H
Order was dispatched quickly and received within a week. Great customer service, I made a mistake when ordering which was sorted out straight away.
Hello Ash, Thank you for your nice review! Kind regards, Team A4H-TECH
livraison rapide, plus qu'a installer pour verifier le fitment parfait de la piece
My dealing with this company has been brilliant Nothing is too much trouble and they even sourced a part for me which was unavailable elsewhere.
Hi Marco, Thanks for your review. Much appreciated! Kind regards, Team A4H
The best parts store in Europe. I can recommend it to anyone ☺️
Hi Sebastian, Thanks for your review. Much appreciated! Kind regards, Team A4H
Send and item its OK, thanks.
Hello Óscar, Thank you for your nice review! Kind regards, Team A4H-TECH
I've bought from A4h-tech a lot of times, most of the parts I've got for my build was ordered here. My suggestions to improve the service: Your competitor has option of next day delivery. Sometimes I need the part RIGHT NOW, so possibility of getting it next morning would be very appreciate. Even for normal shipping some have option "If you order before certain time, we ship it same day". I don't know if you have enough resources for doing that, but I would greatly appreciate it as well.
Perfect website and serious.
Hi GGE VTM SRL, Thanks for your review. Much appreciated! Kind regards, Team A4H
Ik maakte een foutje in een bestelling, dit was vervolgens na een telefoontje binnen 5 minueten opgelost!
Dag Technische Dienst, Bedankt voor je beoordeling. Met vriendelijke groet, Team A4H-TECH
its great, shipping is usualy slow but othervise wery satisfied. lots of oem and aftermarket parts for my 4 gen honda ciivic
Hello Nagy, Thank you for the detailed written review. We hope to see you again next time! Regards, Team A4H-TECH
Schnelle Rückmeldung und gute Preise Aber nach 9 Tagen ist das bestellte Produkt immer noch nicht versendet Sehr traurig
Good Morning, We are sorry to read this review. The reason why your order is not shipped yet is because of the payment method you have chosen, the sofort banktransfer always takeS very long. You placed the order on the 11th of October, but the payment was received on the 16th of October! 5 days later! The order will only be processed when the payment has been received, and this was done on the 16th of October. So we informed you on the 16th that we expected to ship your order within 1-2 business days, so the order should leave today at the latest. We have received the lights, these will be leaving to you today! In this case the cause of the delay was because of the chosen sofort payment method. Regards, Team A4H-TECH
Excelente
Hi Rafa, Thanks for your review. Much appreciated! Kind regards, Team A4H
Ho acquistato dei ricambi per la mia auto e in meno di una settimana sono arrivati, perfettamente intatti e corrispondenti alla descrizione molto dettagliata
Hello Manuel, Thank you for your nice review! Kind regards, Team A4H-TECH
Merci pour la réactivité du service après ventes ainsi que de l’envoie très rapide
Hi Elouen, Thanks for your review. Much appreciated! Kind regards, Team A4H
Perfect!
Hello Balazs, Thank you for your nice review! Kind regards, Team A4H-TECH
I have made a big order, more than 800€, only on stock items, and almost a month later it's still processing. I've mailed consumer service telling them that I needed everything ASAP, that's why I bought everything from them, and they told me that everything would be delivered on about 4-6 working days. Well... The 6 days had expired and the order status it's still the same. Very dissapointed.
Good Morning, We are a bit surprised to read your review, there are multiple incorrect statements in this review, first of all not all parts were in stock. We try to do our best to keep as much parts in stock as we can but we deliberately do not show stock status on our webshop so i do not know why you assumed all parts were in stock. The reason behind we do not show stock status online is because we like to inform our customer afterwards with accurate information rather than a "guess" shown online which turns out to be inaccurate afterwards. Secondly we informed you that this order will be shipped within 10-15 business days. That time is not expired yet and we expect to ship this order very soon. You probably didn't read the email we have send you with the order information in it because otherwise you would have known that from the 8 parts you ordered, 1 was not in stock and still had to arrive. Regards, Team A4H-TECH
Erg tevreden met de communicatie en snelheid. Waarbij ik bij andere bedrijven vaak problemen gehad. Hier niet!
Dag Shane, Bedankt voor je beoordeling. Met vriendelijke groet, Team A4H-TECH
Has alwasy what i need and in a good price
Hi Marino, Thanks for your review. Much appreciated! Kind regards, Team A4H
Super bravi
Hello Alessio, Thank you for your nice review! Kind regards, Team A4H-TECH
Excelente
Hello Márcio, Thank you for your nice review! Kind regards, Team A4H-TECH
door de jaaren heen voor verschillende merken en autos word ik altijd zeer vriendelijk en snel tewoord gestaan. ze zijn altijd berijd om moeite tedoen en tevens onderdelen te bestellen die niet op standaart vooraad liggen. of compleet buiten asortiment. 10/10 een aanrader voor iedereen.
Hallo Jeffrey, Hartelijk bedankt voor je mooie beoordeling. Groeten, TEAM A4H-TECH
Bestel hier originele honds onderdelen, denken met je mee en beantwoorden mail snel, zelfs voor 7uur smorgens :-)
Dag Marcel, Bedankt voor je beoordeling. Met vriendelijke groet, Team A4H-TECH
Thanks as always!
Hello Antonio, Thank you for your nice review! Kind regards, Team A4H-TECH
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