1 ster: zeer slecht, onaanvaardbaar
Pluspunten
de koffer was van zeer goede kwaliteit
VerbeterpuntenTOPSPACE.NL
NEVER en NOOIT meer TOPSPACE!!! Mijn auto is door deze bij TOPSPACE " mounting partners professionals " beschadigd. Achteraf krijg je een briefje in je hand gedouwd dat zij niet verantwoordelijk zijn voor de beschadigingen die ZIJ aan jouw auto maken. Zie onderstaande fotos van beschadigingen door de dakkoffer RAILS die opgezet zijn, en het email verkeer waardoor TOPSPACE totaal geen verantwoording nemen. OPGEPAST!!! in mijn ervaring was dit pure oplichterij!!!
"Hello Peter
>
> It has been more than a week..and I know you must be very busy at your work, but you promised me that I would hear from you early LAST week.
> I need a solution on this case.
>
> Regards"
"Dear Marlene,
I am sorry to keep you waiting, especially as I do not have good news
for you.
I have come to the conclusion that it is not clear that the damage has
been caused by our mounting partner.
Our partner was very clear about causing the damage; they say it was not
done by them and they would admit something immediately if they would
have caused it.
I discussed the dent with another mounting partner, specialized in car
damage repair and he said that it is very unlikely that a roofbox can
cause this damage.
I am sorry to come to this conclusion, because I know that you are
convinced that the mounting partner caused the damage.
Met vriendelijke groet,
Peter Onderdelinden
Topspace.nl".
