Filters

8

Good, but too long delivery time

Tyro should have an option, where customers can ask for urgent delivery, due to ie. break-downs etc. Urgent deliveries could be charge extra of course.

  • Would you recommend us? Yes
10

Very good quality, price and delivery time.

Very good quality, price and delivery time.

  • Would you recommend us? Yes
3

Service nutzlos

Wir haben um einen neuen Handsender gebeten. Obwohl die Seriennummer kommuniziert wurde, mussten Sender und Empfänger eingeschickt werden. Dabei kam heraus, dass es die 10 Jahre alten Sender gar nicht mehr gibt. Die Erkenntnis wurde teuer in Rechnung gestellt.

  • Würden Sie uns weiterempfehlen? Nein

Response from the business owner

Vielen Dank für die konstruktive Kritik. Hier handelt es sich um ein Missverständnis, denn einen Sender hätten wir problemlos nachbauen können. Allerdings waren beim vorliegenden Set sowohl Sender als auch Empfänger defekt, weshalb wir anstelle eines Nachbaus veralteter Technik unser neuestes Modell angeboten haben. Wenn Sie sich für den Kauf eines neuen Sets entscheiden, ziehen wir die entstandenen Diagnosekosten vom Neupreis ab. Als Folge dieses Missverständnisses werden wir die Formulierung in unserer Diagnose überarbeiten um in Zukunft verständlicher zu kommunizieren, was defekt ist.

9

freundlich und kompetent

nichts zu meckern

  • Würden Sie uns weiterempfehlen? Ja
10

Excellent

Excellent

  • Would you recommend us? Yes
10

Very good Company to deal with

The staff are always very helpfull

  • Would you recommend us? Yes
6

Slow repair

Slow repair

  • Would you recommend us? Yes
10

correct

correct

  • Would you recommend us? Yes
10

Exremely helpfull

I have been using Sedna/aquarius combinations for some time and been pleased with product the quick response of the company. I have recently embarked on an R&D project which needed 2 way radio communication. The Virgo CanOpen equipment was proposed and I have had a lot of help from the company with the implementation. While I still have some work to do to get the product to market, the Virgo communication system is functioning well.

  • Would you recommend us? Yes
10

5 stars: perfect, definitely recommended

  • Would you recommend us? Yes
10

5 stars: perfect, definitely recommended

Positive

Purchasing was really smooth, even if we were totally new customer.

Suggestions

-

  • Would you recommend us? Yes
10

5 stars: perfect, definitely recommended

Positive

High quality products, very recommended

  • Would you recommend us? Yes

About Tyro Remotes UK

Tyro Remotes develops and manufactures radio remote controls for industrial applications. Your opinion is important to us. This allows us to better serve you, and other customers and optimize our service. Can we improve something, or are you very satisfied with our service? We would love to hear from you!

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