Dear Ronald, First of all, we would like to offer our sincere apologies for the issues you have encountered with your order and the delivery of the correct products. This is absolutely not the experience we aim to provide our customers, and we deeply regret falling short in this regard. We understand that the absence of the correct backsheet and blower is a significant issue for you, especially considering your upcoming Halloween bookings. Your concerns are our top priority, and we will take immediate action to resolve these matters. The fact that you have not yet received the promised zombie backsheet is also unacceptable, for which we offer our apologies. We will do everything in our power to ensure that you receive the correct products as quickly as possible. We will contact you as soon as possible to discuss the details and find an appropriate solution. Once again, our apologies for the inconvenience. Best regards, Customer Service JB-Inflatables
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