Reviews voor Duinrell.com

We love duinrell and return year on year, the theme park has some amazing rides for all thrill seekers, The water park is fantastic with some of the best water slides and an amazing area for younger kids My only two concern this year were one the pool pre booking we have been several years previously and this year is the first year that we had to prebook the pool, it really took from our whole experience .. and the school tours they were a disaster this year queue skipping ect.. but in saying that the good definitely out weights the bad This year we stayed in D822 premium and it was very comfortable with air con, smart Tvs, large beds.

Booked a few years ago before Covid. No refund and then they ratcheted up the prices !made the error of not getting a refund- no recourse once I went down the path of a voucher Not people I would advise anyone to deal with Rude and aggressive Will be on tripadvisor shortly to highlight hygiene issues

We recently had a very enjoyable stay in a premium duingalow. It is very comfortable, spacious and very well equipped. I would have preferred a fridge freezer & an oven but this is just a personal view. It would have been better if the theme park had longer opening hours …even if for 1/2 nights (perhaps at the weekends) it appeared to cater mainly for the paying day customers instead of those staying in the park and even on days with longer opening hours (until 6pm) rides started to shut down from 5:30 pm. The on-site shop is very well stocked & had all the necessary essentials. This is our second time to Duinrell & was very disappointed with the on-site eating facilities …very limited. The park has grown considerably since our first visit in 2019 and feel they good do with a 2nd amenity area for older children to use in the evenings (more table tennis tables, badminton/tennis court or a trampoline area) especially to cater for those staying more than 1km from the current one.

We felt the park was looking tired and neglected in certain areas, pool on a few occasions was over crowded and staff didn't want to notice a lot of what was happening in Tiki pool, we noticed one evening teenagers jumping from railings in indoor pool into pool too dangerous.

I had a lovely time with my family at Duinrell I’d definitely recommend going to it and I’ll be definitely booking it again.

Was shocked to be told on arrival that we would have to pay e30 to put our bags into storage until room ready. Ridiculous! Dungalow was a bit run down on outside with grass growing through patio and walls/outdoor furniture could have done with a powerwash.A couple of sun loungers would have been nice also. Inside was better and had everything needed except hairdryer and iron. Theme park and Tikibad excellent except prk could be opened longer or an hour earlier for guests. Could also have more control of queues/park area as lots of queue skipping by school groups and bad behaviour in park area/Tikibad by teens. Also abandoned queue for prebooked Tikibad as started queuing at 4. for a 4.30 booking but was still way back in queue at 4.30. Found bar/food offering very expensive so ate in town mostly and went to Jumbo to shop as supermarket on site had really long queues as usually only 1 staff on and no bread/milk after 5. Also could do with organised events/ entertainment in evenings for kids (soccer/table tennis tournaments etc) Loved location. Easy access to Hague /Leiden etc by bike or bus. Area felt safe .

Good efficient service

After waiting 3 years to get here due to COVID restrictions we finally made it at the end of June this year for a 7 day stay. Our holiday was fantastic, there is so much for kids to do they were never bored. The park is also in the beautiful town of Wassenaar with lots of lovely restaurants. Also, a bus stops directly outside of the park which takes you to Den Haag where we spent some days exploring the city and visiting the beach. We were all really sad to leave and are already considering booking again for next year!

Accommodation: we’d a great location, very clean but could have done with some upgrades. Starting to get old and shabby. Over all appearance of site is lack of Maintenance, weeds growing in footpaths. Nettles around grass patches that kids would be close to. Theme park, disappointed that rides were closed. The length of rides were always crazy, no extra hour in the morning or evening that was just for residences. It was much more manageable on my last visit to Duinrell and for this reason would not bother returning. Bike rental expensive and needs more stock of bikes. Could not believe the bar was closed for a private function on the night we were leaving. We paid for this service as part of our price and this shows little respect to your customers. If it was my first time I would still think Duinrell was great but standards have dropped and I feel it could do with a make over to stay current and worth the prices. Would recommend but only if it was a good price or a quieter time of year!

The amusements and waterpark are great fun for the whole family. However most days during our stay everything (apart from the water park) closed at 4pm which is extremely early. The food on site is absolutely terrible, basically fast food if you’re lucky to find somewhere open in the midweek evenings. Thankfully the town nearby is fab with lots of options but wasn’t ideal with small children.

We stayed in the 8 person premium plus dungalow with sauna. It was absolutely fantastic. It had everything you needed including aircon which was well needed upstairs. My only negative about Duinrell would be the lack of staff especially the ones manning the queues for the rides. So many rude children jumped barriers and skipped people and staff never once corrected them or asked them to queue up for 30 or 40 minutes like the rest of us. It seemed to be a lot of younger, more inexperienced staff throughout the park, who perhaps hadn'tthe confidence to speak up.

We had the most wonderful holiday. We stayed in one of the lodge tents which were stunning. Staff were wonderful, and so helpful. We arrived late at night and were met by security staff who sorted us out without a problem and directed us to our lodge tent. Will definitely be back!

I unfortunately booked with Eurocamp, very bad experience with them. poor accommodation,on-site management was very poor and unhelpfull, also unkept grounds ( Nettles & weeds) - Eurocamp Only! The opposite could be said for the the accommodation, staff and grounds for Duinrell, Beautiful well kept accomodation and grounds, well trained and informed caring staff ( Special shout out to RJ who was so nice to my son during a difficult time). If we return to Duinrell we will be booking directly with Duinrell.

We really enjoyed our holiday. Hiring the bikes was the best. Cycling Allowed us to see more. Theme park catered for all ages and water park. The water park was my kids favourite place . The accomodation was clean well equipped and comfortable. For day trips u can get 43 bus to Deg haug and Futher in the town of wassnaur you can get the 44 to Leiden. You can get the train from either Leiden or den Haag to get to Amsterdam. Receptionist were not very helpful. I asked where the laundry room was and was sent to closed laundry rooms twice I asked but was givin wrong information. On my third time asking at reception I finally was told where an opened laundry room was. Also I asked for advice on the best way to go to Amsterdam to get to AJax stadium by public transport. I was told by receptionist to look it up on my phone. I had looked it up I only wanted her advice to see which was the best way go via Leiden or Deg haag. Then our flight was cancelled and delayed for another day. I informed reception but again very unhelpful. I knew they were busy and had limited vacancy. I understood the their situation. Even if they could not accommodate us I was hopeful they could recommend alternative accommodation. I had three young children and I had sent alot if money in duinrell and it was not our fault for delay. Again I was told to look it up on my phone . They could not help and didn't know anywhere else to stay.

We spent a week in Duinrell and we felt the time just flew. We arrived late and were greeted by very welcoming and informative staff. We stayed in the Premier plus Duingalows and we loved the accommodation. It was spotless and so comfortable. There was so much to do. I had read a few negative reviews but we had no complaints apart from the smoking in the park. I feel that there could be a designated smoking area facilitated for the park. We loved the rides in the park and the Tikibad and we're kept going everyday. We can't wait to come back next year.

Went at end of June. Lots to do particularly for younger kids. We enjoyed the indoor Tiki bath (which needs to be booked in advance for 2 hours but is open until 10pm) has lots of fun slides, pools, lazy river so something to suit all ages. Amusement park good fun too. Nice walk up to watchtower for viewing point. We hired bikes for I think 25 a day and this was def well worth it esp if staying a little further way from the park as we were. We cycled 20 mins to the really lovely and very long beach and had a swim. The town of Wassenaar is right beside the camp so we had easy access to lots of places to eat and buy food

Very good

Very over growns needs weeding and outside pool need cleaning we have stayed at least 5 times but not sure if we would go back

This was our 4th time in Duinrell, it has yet to disappoint! The amusement park has something for all ages , & tiki pool is always fun.

Chaotic communication about entrance and pool. Even after a week staying there they treat you like ****. Not a welcome atmosphere. Security like their job….and we’re family with two kids. Amazing.

I used to come to duinrell a lot from being a teen to mid twenties and it was amazing- a five star experience. This time round was a real shock, it was like being at a music festival; loud drunk neighbours until the early hours, children running around screaming until gone midnight and for the last two nights of the holiday we were camping next to a field full of adults blasting music from morning until midnight - in the past security have been on top of this and I’ve never experienced noise like it, this time nobody seemed to take action. I was told in advance that I couldn’t bring an event shelter under any circumstances but in the same camping field as me there was a group with a massive gazebo that was used for parties. I wanted mine for shade for the baby, after being told no, I only had a parasol which was not effective. On top of all the noise, the bathrooms were always dirty. I’ve never seen this before in all my years of coming. For some very odd reason, the cleaner comes and shuts the toilets for cleaning at around 7-8am (just when everyone needs it the most) then they don’t seem to get cleaned after that. The girls wash basins were always covered in hair and used face wipes - I know this is more to do with the campers but this never used to be an issue. One of the (small, blonde,male) security guys on the gate was also incredibly rude to us and it actually put a big dampener on the whole holiday. On a positive note: the shop was good value for money, same prices as other supermarkets and the pool and theme park were 5* as usual. We loved the bike rental, there were 3 amazing members of staff in there that were helpful, friendly and down to earth. Our issue was mainly with the camping side of things, they need to have security patrolling a little more often and stop drunken *****s from waking everybody up. If I were to go again then it would be in a duingalow or similar because I couldn’t handle the festival like camping again.

I have been coming to duinrell for over 15 years and still find something new to do its an excellent place also for touring South Holland can't complain I love the place

This is my third time of visiting Duinrell. It’s such a magical place. We haven’t been since before the pandemic but it was even better than last time. Accommodation for every budget from posh dungalows to basic camping with everything in between. All spotlessly clean. Great fairground attractions in tasteful surroundings. A large, beautiful, peaceful and mature forrest so you can immerse yourself in nature. A pool to suit everyone, from thrilling daring slides to a relaxing lazy river. Children (and big kids) of all ages are catered for. Friendly, helpful staff who speak English and nothing is too much trouble. I would highly recommend this wonderful place.

We loved our stay at Duinrell. The accommodation (premium duingalow) was clean, spacious and comfortable. Only one grumble about ants all over the patio. Maybe some regular ant traps would help. Didn't ruin our stay tho. The theme park was awesome. Lots of rides suitable for our group (2 10yrs and 2 adult). Quite high thrill rides but our girls loved them. The park again was clean and well maintained. There were alot of pushy kids/teens visiting on day passes which somewhat impacted us(longer queues, queue jumping and some bad language) but nothing as bad wait times as UK theme parks. The tiki bad is our favourite part of Duinreill. Loads of flumes for all ages. Fast, medium and slow which are all controlled by a red/green light system. Works really well. We enjoy the lazy River and wave machine. The only reason this isn't a 5* review is the new restrictions in the pool. We have been twice and the first time had no restrictions and didn't have to pre book. This time we had to plan our days around what 2 hour time slot we wanted at the pool.

We had a great time, so much so we’ve rebooked for 2023. Would have given it 5 stars but for the restaurant being closed during our stay - it would have been nice to have received advanced notification of this and we only found out on the day we’d planned to eat there. Still plenty of other options though. The holiday park is lovely and well maintained, in a delightful area and what with the pool/amusement park included, there’s more than enough to keep the kids entertained.