Nederlands
10
9 beoordelingen in de laatste 12 maanden
100% beveelt ons aan

Reviews voor Van Huet Riding Boots

  • Totaal score 9.3
  • Totaal aantal beoordelingen 221
  • Beveelt ons aan 95%
  • Aantal keer bekeken 4,977

Filters

10

5 stars: perfect, definitely recommended

Positive

Fast delivery, very friendly customer service and the boots are the best

  • Would you recommend us? Yes
Noora , Finland
10

5 étoiles: parfait, définitivement recommandé

Livraison tr�s rapide, tr�s bon contact avec le service clients, entreprise s�rieuse.

  • Nous recommanderiez-vous? Oui
Anne ,
7

3 sterren: voldoende, een redelijke ervaring

Ik kocht bij U, als Kerstgeschenk, 2 cadeaubonnen voor (een deel van) de aanschafkosten van rijlaarzen voor mijn kinderen. Per ongeluk ontving ik echter van U één cadeaubon voor het gehele bedrag. In goed vertrouwen werd door U dit gewijzigd in 2 cadeaubonnen, zonder dat ik de verkeerde cadeaubon inleverde. Prima service! PS: De onjuiste cadeaubon is door mij vernietigd.

  • Aanbevelen? Ja
J.F.Scheffer ,
10

5 sterren: perfect, zeker aan te bevelen

ik heb mijn rijlaarzen bij Dutchridingboots gekocht. Ik vond het lastig om online laarzen van mijn maat te bestellen; je weet nooit hoe de maat valt. Uiteindelijk ontzettend tevreden; de service is ook top. Als de maat niet goed was had ik ze gewoon kunnen terugsturen.

  • Aanbevelen? Ja
Rijsdijk ,
10

5 stars: perfect, definitely recommended

  • Would you recommend us? Yes
Arden , Alabama
5

2 stars: worse than expected

Positive

Nice boots, well received. Good web site.

Suggestions

Too long delay without communication. Should better manage delay and client expectation. Should be faster! Received a message that the boots were being shipped and that I should receive them in 12 days. After 12 days they were still in The Netherlands! Bad.

  • Would you recommend us? Yes
anonymous , Canada

Reactie van het bedrijf

Criticism that I did not action for your package was totally the opposite! I've explain this to you and still you blame me! I realize that it's very difficult to satisfy every customer! As you told me you received a pair of Anky Elegance and you are very pleased with the fitting and the quality!

1

1 star: very bad, unacceptable

Suggestions

Company should consider taking a new approach with customers-- unreasonable, uncalled for, and rude describes my interactions with the company. The company does not know how to take responsibility for their wrongs or how to graciously explain issues or solve problems.

  • Would you recommend us? No
anonymous ,

Reactie van het bedrijf

To be able to criticize through the Kiyoh review site is a democratic right, which, in addition, I opted for myself. But when suddenly a rating 1 appears between all the 10’s and 9’s, it sure gets the attention! This is about a pair of boots that was ordered right before a 3 weeks closure of the factory. Obviously, I informed the client about this and I confirmed the order with a delivery time from 6 to 9 weeks. It is further to be noted that the order was a model Sublime in size 2.5 (!), a boo

9

4 stars: good service, well treated

Suggestions

Great Service totally happy with everything will order again

  • Would you recommend us? Yes
Glenn , Langley BC
5

2 stars: worse than expected

Positive

Good pricing

Suggestions

Better customer service

  • Would you recommend us? No
Spencer , USA

Reactie van het bedrijf

You ordered a pair of boots knowing (but not informing me in advance) that the shafts are 2cm to wide. After receipt of the boots you make a complaint that the boots are to wide and I offer to return the boots and make these smaller. You choose to do this by a local shoemaker. End of the story!

10

5 stars: perfect, definitely recommended

Positive

Very good service. My boots was shipped the same as i ordered them.

  • Would you recommend us? Yes
Heidi , Denmark
10

5 sterren: perfect, zeker aan te bevelen

Zeer professioneel advies, klantvriendelijk

  • Aanbevelen? Ja
Esther ,
10

5 stars: perfect, definitely recommended

Positive

The boots are fantastic, just love them :-)

  • Would you recommend us? Yes
Trine Sandberg , Norway
10

5 stars: perfect, definitely recommended

  • Would you recommend us? Yes
anonymous ,
8

4 stars: good service, well treated

Positive

Good understanding of individual needs. Good communication via e-mail.

Suggestions

It is better to advise longer wait times. My special order was to take 4-5 weeks. It was 8 weeks before it arrived.

  • Would you recommend us? Yes
Kathy Jaraczewski , USA

Reactie van het bedrijf

We send the boots by Post, otherwise the freight will be triple! The time for sending the parcel takes 10-12 days, but this also depends on the customs.and I can not influence this. The delivery of custom made boots in 5-6 weeks is very fast!

10

5 stars: perfect, definitely recommended

  • Would you recommend us? Yes
anonymous ,
10

5 stars: perfect, definitely recommended

Positive

Excellent service and beautiful quality boots. My youngster has twice stood on my foot and there is not a mark on the boots!

  • Would you recommend us? Yes
Malcolm Worrall , York, UK
2

1 star: very bad, unacceptable

Suggestions

Bad experience

  • Would you recommend us? No
anonymous ,

Reactie van het bedrijf

Hello Mrs.Robert, You're my first deadly criticism and off course I know I make a misstake, not intentional, but instead of brown a pair of black juvenile boots. I send you my apologize and offcourse the remark to send the boots back and exchange in brown. Due that this juvenile was introduced exactly 2 weeks after the announcement of the factory, you could order in brown there was no stock und must be ordered with a delivery of 6 weeks. You did not want to wait and that was your own decision!:-

9

4 sterren: goede service, goed behandeld

  • Aanbevelen? Ja
Lisette ,
7

3 sterren: voldoende, een redelijke ervaring

Ik ben erg tevreden over de gekochte laarzen. De laarzen zitten als gegoten. Vanaf het eerste moment zaten de laarzen goed. Het enige spijtige was de lange wachttijd. Maar ondanks dit heeft het bedrijf zijn best gedaan om daaraan tegemoet te komen.

  • Aanbevelen? Ja
Evy Beerens ,
10

5 stars: perfect, definitely recommended

Positive

It was a p leaser to work with this company. My boots arrived in the time frame agreed upon and they fitted perfectly.

  • Would you recommend us? Yes
Jean , USA
10

5 stars: perfect, definitely recommended

Positive

Very good customer service. Extremely helpful and genuine

Suggestions

None

  • Would you recommend us? Yes
Trisha , Canada
10

5 stars: perfect, definitely recommended

Positive

I am very satisfied with the quality and the design. recommand this boots to anyone who appreciate perfection.

  • Would you recommend us? Yes
S.Y. , S.Korea
9

4 stars: good service, well treated

Positive

Excellent service and communications. Beautiful boots, sadly they didn't fit but return was easy

  • Would you recommend us? Yes
Matt , UK
10

5 sterren: perfect, zeker aan te bevelen

Hele snelle service en beantwoording vragen

  • Aanbevelen? Ja
anoniem ,
10

5 stars: perfect, definitely recommended

Positive

Second time i've made an order and all is perfect!

  • Would you recommend us? Yes
Olga , Russia

Bedrijfsgegevens

Maatschapslaan 25

3981AW Bunnik

0031 306343176

[email protected]

www.dutchridingboots.eu

Over Van Huet Riding Boots

Van Huet Ridingboots has over 50 years' experience as the leading specialist in the Netherlands. Over the last ten years there has been a considerable change in riding boots. The range has increased dramatically, so it is important to make sure you choose the boot that fits your requirements - and our advice is crucial!

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