Réponse du propriétaire de l'entreprise
We’re truly sorry to hear that your order didn’t arrive in time for your event. We completely understand how disappointing that must have been.
Your collage was shipped on time using FedEx Priority, our express delivery service chosen for its speed and reliability. We processed and dispatched the order promptly to meet the expected delivery window.
Unfortunately, despite our efforts, FedEx did not meet their delivery commitment on this occasion. While this delay was beyond our control, we absolutely understand the impact it had and share your frustration.
We take great care with every order and always aim to deliver on time. Please accept our sincere apologies for the inconvenience caused.
Team EasyCollage